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Toronto, Ontario, Canada

Ontario, Canada

- Managed and led multiple concurrent small and medium project throughout the full lifecycle of the implementation project including module configuration, data migration, workflow optimization, and client training.- Led meetings, reported on projects changes, and prepared and maintained up to date documentation.- Managed and resolved project risks and issues by providing mitigation strategies and following procedure. - Supported the development of best practices, methodologies and other intellectual capital aimed to deliver value to clients. - Provided tactical consulting regarding AlayaCare projects including workflow analysis, requirement gathering, best practices and business process optimization.- Worked internally with other company teams such as engineering and product on special projects.

Toronto, Canada Area

- Supported client services managers by coordinating implementation tasks and workstreams and assisted the team with managing the full lifecycle of the project. - Led meetings, prepared and maintained up to date documentation and provided training to clients.- Coordinated implementation tasks and workflows while applying AlayaCare project methodologies and leveraging inter-disciplinary resources.- Supported the development of best practices, methodologies and other intellectual capital aimed to deliver value to clients. - Provided tactical consulting regarding AlayaCare projects including workflow analysis, requirement gathering, best practices and business process optimization.

Hawthorne, New York.

Implementation & Project Management:• Led the projects and involved in key activities including requirement gathering, workflow assessment, roll-out planning, as well as setup project milestones and established best practices for physician offices, as it pertains to electronic health/medical record (EHR/EMR) system adoption and adherence with federal and/or state incentive and compliance programs.• Managed multiple projects simultaneously, by keeping the implementation team engaged and accountable to deliver the projects on time, on budget and within identified scope.• Ensured customer satisfaction by managing expectations, while establishing a solid working relationship with the client, and building on that foundation to develop future engagements. Business Analysis:• Worked with business unit to identify Change Management, while documenting business processes and supporting work-flows as they relate to current and future state systems capabilities; developing a deep understanding of customer and product needs.• Developed project technical documentation, by reviewing the use case, and performed gap analysis between client requirements and technical solution. • Collaborated with development team for planning, designing, development and deployment of new application modules as well as enhancements to the existing applications.Product Training & Support:• Provided Onsite and Online training sessions on the application to providers and end-users, including go-live support as well as post implementation changes and optimization.• Conducted Webinars, User Acceptance Testing (UAT) and Remote Training sessions for customers on system upgrades and revisions.• Worked with Help Desk team to share information and resolved issues quickly, by escalating them to the appropriate teams using the ticketing system.

Greater New York City Area

• Demonstrated expertise in training end-users (doctors and medical staff) on best practices and system usage, testing system solutions and creating documentation• Ensured end user compliance with Evaluation & Management (E&M) Guidelines and help doctors achieve 'Meaningful Use' incentive, while using the application • Managed IT issue ticketing system by prioritizing incoming support requests, and documented all actions taken to resolve issues, for providing timely assistance to end-users.• Prepared workflow charts and diagrams to document business and systems workflows for existing and new applications. Planned and prepared reports, memorandum, and instructional manuals as documentation of project requirements and workflows

Greater New York City Area

• Assisted in development, ongoing updates, and distribution of marketing collateral, press releases, and client training materials• Monitored and analyzed the company website and blogs, using Search Engine Optimization (SEO) tools, including Google Analytics and Google AdWords • Conducted and compiled industry research for internal and external distribution, including ‘Marketing Intelligence’, and ‘Review on Existing EMR Vendors’• Strategized and Implemented Social Media Marketing, including Twitter and Facebook• Provided support and implementation of EMR application, including, front desk training, clinical workflow & billing • Provided regular updates on project tasks, schedules and estimates of work to be completed

Brooklyn, New York, Ny

-Conduct studies on behavior of Polyvinylpyrrolidone (PVP)Hydrogels, under the application of varying mechanical loads and DC electric field.-Fabrication of PVP hydrogels and study about their potential application in Drug Delivery and Prosthetics-Fabrication of Nanofibre Polymer Scaffolds by using Electrospinning technique, by varying the applied voltage, concentration of solution and distance of target from source.

Brooklyn, New York, Ny

-Conducted an Organic Chemistry Laboratory in the Chemical & Biological Sciences Dept, to guide Undergraduate Students.-Monitored academic exams and quizzles, graded student journals and quizzles, and organized equipments/chemicals used in the lab.-Prepared an inventory for the chemicals and the glassware, to be used for the lab, for the Fall'10 and Spring'11 Semester.-Performed 'Infrared Spectoscopy' and 'Melting Point Analysis' on the samples, as a part of the lab experiment.

Ahmedabad Area, India

-Gained hands on experience regarding installation, troubleshooting and maintenance of medical equipments, including Pulse Oximeters, Volumetric Infusion Pumps, Centrifugal pumps, Endoscopes and Oscilloscopes - Drafted a project report, comprising of the medical equipments and techniques, used in various departments of the hospital, along with their brand name and cost analysis. Also discussed about patient management and clinical workflow schemes, adapted by the hospital.

Masters, Biomedical Engineering

Activities and Societies: Bioengineering Community, International Students and Scholars, Graduate SchoolPresentations: •Deep Brain.

B.Tech, Biomedical & Instrumentation Engineering.

Activities and Societies: -Led and supported the team that organized the conference on ‘Indian Medical Devices & Plastics Disposable.