Claire Barnard Email & Phone Number

Toronto, ON, CA

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Lead multiple SaaS project implementations for small to enterprise home care agencies across the U.S. market
• Provided ongoing support across a client's lifecycle hosting client meetings, reporting on project steps, while keeping project documentation up to date
• Developed customized workflows and training material to tailor client’s unique needs
• Prepared and managed project documents to ensure timelines were met
• Addressed and resolved client issues and risks while providing guidance on product best practices
• Worked internally with other departments such as engineering and product on special project tasks

Toronto, Ontario, Canada

Toronto, Canada Area

• Researched and examined home care agencies across the U.S. to find potential leads
• Utilized HubSpot, Hunter, ContactOut, and LinkedIn Sales Navigator to reach prospective clients
• Assisted Business Development Reps/Account Executives in cold calling
• Researched and contacted sales experts across North America
• Assisted marketing team with various projects and company events

Toronto Rehab Research Institute Toronto

• Involved in all aspects of clinical research trial including:
• Patient assessments
• Cognitive scoring
• Testing
• Data collection
• Authored research paper on brain injury and olfactory impairment

Toronto, Canada Area

• Responsible for daily program planning, scheduling & organization of camp for 150 campers and staff
• Led 3 day staff training (approx. 50 new staff members)
• Completed weekly written camper and staff reviews