Chad Garrett Email & Phone Number

Northwest United States

• Brought to this rapidly growing developer of over-the-counter hearing aids to lead their northwest region. Developed strategic sales and marketing plans to grow the business across 23 districts and 220+ retail stores..
• Proved instrumental in driving the region and the entire company to record-breaking sales performance
• Developed and led a talented, customer-focused group of district managers
• Consistently surpassed quarterly sales goals and significantly increased revenue
• Created a market expansion strategy that substantially improved market share
• Developed several new marketing/promotional campaigns that grew brand awareness and customer loyalty

Western Half United States

• Brought to this global risk management company to build a new retail division in the western half of the United States. Collaborated with senior executives and corporate partners on all aspects of the planning and.
• Oversaw the planning, development, and launch of a new and highly successful retail division in the west
• Built, trained, coached, and led a dedicated, high-performing team of 14 district managers
• Established a robust culture with a focus on delivering an exceptional customer/employee experience
• Introduced a new line of innovative products and services to the market
• Built and trained a highly motivated sales team and consistently exceeded sales targets

Southwest United States

• Leader of the Southwest Region with complete accountability for all retail and B2B sales in Southeast California, Arizona, and New Mexico. Oversaw all sales channels in a territory with 230+ retail stores, including.
• Led a team overseeing diverse channels, including brick & mortar, e-commerce, and strategic partnerships
• Built a results-focused culture with a high level of communication and ongoing training and talent development
• Created cross-channel strategies that optimized sales performance and maximized revenue
• Consistently exceeded sales expectations and key performance targets
• Developed many new training programs, business tools, and incentive structures that improved productivity

Los Angeles, CA

• Managed the overall operations of a big-box retail store through six department managers to ensure cost-effective and quality store operations.
• I achieved the store sales goals and service performance requirements through new customer sales, business sales, technical services, and training and by leading my six department managers.
• Set the tone for store culture and environment to ensure success in all sales and customer service aspects
• Responsible for coaching and developing department managers to achieve desired results
• Consistently exceeded sales expectations and key performance targets through KPI reviews, goal planning, and on-the-floor leadership

Greater Los Angeles Area

• Led a high-performing retail team, providing clear direction, setting ambitious targets, and cultivating a results-oriented culture. Implemented effective sales training programs, KPI tracking mechanisms, and incentive.
• Hired, trained, and led 4 five-member sales teams and support personnel for a newly created store within a store retail channel
• Achieved Rookie of the Year by way of consistent performance that resulted in achieving 205% to plan

Greater Los Angeles Area

Responsible for sales attainment, customer engagement, and retail location operations.