Jon Howard Email & Phone Number

Cascade, Mt, Us

Cambridge, Ma, Us

Quick reference chart for my employment history through December 2022

Development of innovative technologies to provide mutual digital and physical sustainability, reliably managing resources and risk. Our focus is on rapid deployment and real-world testing of critical infrastructure for resilient, sustainable living.

San Francisco, California, Us

– Proposed and created the Cloud Enablement & Automation function, defined job roles, hired and managed cross-functional senior staff.o Accountable for the creation of processes, operating models, and tools to accelerate cost-transparent delivery of IT services across public and private cloud hosting environments.o Responsible for enabling compliant, scalable, and agile infrastructure/platform solutions for the enterprise, reducing operational overhead.– Reported to VP Global Infrastructure Services; directly communicated with C-level executives on a regular basis.– Created and presented content for quarterly business review sessions, covering all areas of responsibility.– Managed teams ranging from 3 to 16 direct reports, both on-site and across 4 global regions.– Managed an 8-figure annual operational budget, with capital investments of same magnitude.– Provided & managed architecture services, systems administration (Windows & Linux), database administration (DBA) for Oracle and MySQL, storage design & administration for multiregion petabyte-scale Netapp systems, CI/CD platform and integrations, centralized cloud self-service brokerage (AWS & Azure), financial estimation & planning, as well as budget tracking for internal clients.– Managed vendor relationships.– Planned, proposed, and managed numerous projects from small to total infrastructure overhauls.– Developed IT infrastructure DR plans, built physical capability, performed regular testing, and acted as IT DR point of contact to the business for 6+ years.– Worked closely with internal audit and IT security roles, and performed manual audit activity to meet requirements; planned and implemented automation to strengthen security and compliance assurances, while reducing workload.– Participated in IT management on-call rotation for 9 years. Technical escalation for 11 years.– Reduced OpEx by ~$900k by completing migration to Morpheus from vRealize in December of 2020, before departure.

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

Boise, Idaho, Us

Placed at LookSmart on a 3-month contract, followed by a 3-month contract at Riverbed.

El Segundo, Ca, Us

– Utilized Agile DevOps processes for Linux platform development, expanding storage capacity.– Developed GPT partitioning solutions for bare metal and VM environment.– Managed systems in CFEngine, developing configuration code.

San Francisco, Ca, Us

– interfaced with chief management for strategic planning, budgeting, and progress reports.– managed 24/7 production RedHat EL 5 environment.– managed office IT operations, supporting a mix of RedHat, Debian, and Mac OS X.– planned scalable, fault-tolerant production architecture, removing points of failure.– provided guidance on long-term plans for growth, and strategies for outage prevention / recovery.– performed security audits and penetration testing of production environment, as well as security hardening of network and servers.– monitored critical assets 24/7, utilizing a blend of Nagios, Munin, and custom software.– supported the provisioning and testing of client-site deployed caching servers.– deployed special purpose server environments remotely, on the systems of Movie/TV industry leaders, for both testing and production use.

Boise, Idaho, Us

Placed at PIX System as a Taos IT consultant.

Us

– complete design and rebuild of datacenter, providing UPS power distribution and rewiring, network restructure and rewiring, APC cabinet installation, custom realtime system monitoring services, and enhanced information security– migrated legacy Sun Solaris 8/9 systems to RedHat EL 4 & Debian Linux– designed and implemented fault-tolerant, high performance email system, incorporating secure POP3, IMAP, ESMTP, Antivirus/Spam filtering, web mail/groupware access, LDAP authentication, and high scalability– migrated 400 users to new mail system, preserving all stored data and user-created structures– engineered VoIP softswitch solution with POTS connectivity using Open Source tools including Asterisk PBX– developed a system to allow simple near-realtime broadcast communication with all store employees, including optional task-specific response collection capabilities– provided troubleshooting/design consultation services internally and for vendors, to help meet business requirements– performed security audits and penetration testing, as well as security hardening, and infosec policy determination– proposed, initiated and managed projects for in-house and franchise client use– developed automation procedures to leverage existing staff resources– built and maintained public/private servers: Linux, UNIX– documented systems and procedures, provided technical training for lead personnel and staff– continued to provide expertise during transition of responsibilities and assets to new parent company, throughout merger & cessation of operations

– designed and deployed corporation-wide, geographically distributed computing infrastructure – proposed, initiated and managed projects for in-house and retail customer use– documented systems and procedures, provided technical training for lead personnel and staff– developed automation procedures to decrease staff overhead costs– designed and implemented database software to integrate competitor and wholesaler databases providing immediate price comparisons– developed and deployed in-store and corporation-wide inventory management systems– provided ongoing technical support for library fundraiser project

Satellite Beach, Florida, Us

Lafayette, California, Us

– built and maintained Intra/Internet servers: Linux, UNIX, MacOS X, and Windows NT-XP– performed configuration management and roll-outs of a large system using CVS, UNIX shell scripting, and Solaris system administration skills– designed, deployed, and maintained multiple dynamic, database-driven web sites– managed server and workstation backups across diverse operating systems, as well as maintaining and repairing Sun tape libraries– engineered software solutions to administrative challenges and supported management directives, providing security analysis of proposed and implemented solutions– engineered challenging software projects with the assistance of senior engineers– provided internal support and troubleshooting for employees, including engineering support during company relocation from Berkeley to Oakland

Satellite Beach, Florida, Us

On-site computer support for small business and home customers. Tasks ranged from diagnosing SCO UNIX terminal wiring issues to installing new printers for home users. Frequent hardware diagnostics and repair/replacement. Primarily Microsoft Windows and PC hardware. Revenue nondisclosed, 1 employee.– built and maintained servers & workstations: Linux, Windows NT/2000/XP– designed and implemented client networks scaling from two computers through 200.– managed projects and wrote new database applications for in-house and customer use– supported and debugged systems and applications for over 500 clients, including many long-term customers