Vikas Agarwal Email & Phone Number

Gurugram, Haryana, India

a) Go-To-Market narratives, solution roadmaps and revenue growth through higher deal conversions (solutions includes application of data science, AIML and Data Engineering) in Telecom Network Solution and Services Business.b) Leading Sales Excellence through persuasive sales pitches, developing collaterals, collaborate with product and services team for features and pricing, post sales client engagement for upsell/cross-sell. c) Owning sales proposals (Proactive, RFP/RFI) with… Show more a) Go-To-Market narratives, solution roadmaps and revenue growth through higher deal conversions (solutions includes application of data science, AIML and Data Engineering) in Telecom Network Solution and Services Business.b) Leading Sales Excellence through persuasive sales pitches, developing collaterals, collaborate with product and services team for features and pricing, post sales client engagement for upsell/cross-sell. c) Owning sales proposals (Proactive, RFP/RFI) with strong customer value articulation, business case, business model and client presentations.d) Developing sales team capability through sales analytics, technology, case studies, sales training, whitepapers and blogs.e) Incubate new AIML assets, New product development, solutions and offerings aimed at solving key customer requirements and challenges. KEY OUTCOMES: Accountable for Total Commercial Value, Recurring Revenue, P&L, Pipeline Growth, Conversion Margins.PERSONAL ATTRIBUTES: a) Excellent customer facing skill with customer first approach, enabled with strong communication and interpersonal skills.b) Passionate in driving the business intelligence through market research (Customer needs), competitor benchmarking (Product, Services and Digital Presence). c) Experienced of working in Global Markets. Particularly ANZ, UK Europe and US markets. Covering Telecom and Manufacturing customers. d) In depth experience in digital and transformative solutions to achieve business results in the functions of New Product Development, Sales & Marketing, Quality with data, analytics and design thinking.Delivered talk on1) “Persuading with Data” at International Institute of Business Analyst, Fargo – Moorhead, USA2) “Trends and application of Data Science in Telecom Network” at GNDU, Amritsar. 20204) “Why everyone should be Data Literate” at IDA Copenhagen. 2018MODERATED PANEL DISCUSSION a) At TCS Global meet, "Vision for Network as the foundation for business growth." Show less

Copenhagen Area, Capital Region, Denmark

A) Responsible for business development, sales growth and helping customers to become successful.B) CEO and executive team consulting and hands-on management for challenges in Communication and Media organizations. C) Working with global strategy, operations, product and services groups for market development and go-to-market strategy across European region.D) Leading Design Thinking sessions for opportunity generation, value based deal development and Customer Success (Account… Show more A) Responsible for business development, sales growth and helping customers to become successful.B) CEO and executive team consulting and hands-on management for challenges in Communication and Media organizations. C) Working with global strategy, operations, product and services groups for market development and go-to-market strategy across European region.D) Leading Design Thinking sessions for opportunity generation, value based deal development and Customer Success (Account Management).E) Sales Excellence framework and playbook deployment on complete customer life cycle . Show less

Gurugram, Haryana, India

Reliance Corporate Park, Navi Mumbai

A) Technology procurement and partnerships for digital transformation through customer onboarding solution like SIM activation, customer access channels, Customer Self Care digital solutions. B) Liaising with the partners and integrators for new product development, POC and deployment for different platforms, Apps and Analytics Solutions.C) Outsourcing the Business Processes to partners in Customer Service, Analytics and Program Management.D) Contract for setting up the customer… Show more A) Technology procurement and partnerships for digital transformation through customer onboarding solution like SIM activation, customer access channels, Customer Self Care digital solutions. B) Liaising with the partners and integrators for new product development, POC and deployment for different platforms, Apps and Analytics Solutions.C) Outsourcing the Business Processes to partners in Customer Service, Analytics and Program Management.D) Contract for setting up the customer experience center with 4G LTE live streaming of content in multi-touch environment and smart home and smart city development.E) Marketing research, consumer research and benchmarking for potential fixed line market scanning and opportunity. Show less

Airtel Centre, Gurgaon

A) Developed Wi-Fi deployment strategy for Mobile Data Offload (MDO) and Spectrum cost saving up to 915 MN/Annum. This includes Wi-Fi Hotspot finalization, business case development, technical infrastructure deployment, customer proposition and marketing communication for customer adoption and life cycle management.B) Led the Network Planning, Market Planning, Customer Acquisition, Pricing Proposition and Mobile App development for Wi-fi Hotspots.C) Managed the program for launching… Show more A) Developed Wi-Fi deployment strategy for Mobile Data Offload (MDO) and Spectrum cost saving up to 915 MN/Annum. This includes Wi-Fi Hotspot finalization, business case development, technical infrastructure deployment, customer proposition and marketing communication for customer adoption and life cycle management.B) Led the Network Planning, Market Planning, Customer Acquisition, Pricing Proposition and Mobile App development for Wi-fi Hotspots.C) Managed the program for launching Airtel Live WAP Portal with vernacular language in 12 different languages. Unique User/ Day increased form 9 Mn / Month to 13 Mn / Month. Average Time Spent / UU increased from 3.5 Mins to 6.1 Mins. D) Led the Marketing Excellence for setting up the program, projects and processes for Mobile Internet Go to Market for 3G, 4G and Wi-fi Data Offload. E) Developed Innovation framework, new product funnel management, product council, product prioritization, product launch planning and post launch success measures.F) Developed product called “Airtel ebook-street” through research, business model, partnerships and collaboration. G) Analytics & Data Modeling based business KPI definition. Designing of IT applications and Decision Support Systems to generate business insights.H) Mass Testing of existing and new products on different networks, handsets and operating systems to asses and monitor competition, consumer behavior and market trendsI) Designed quantitative and qualitative research criteria, defining target customer base for market research, face to face interview, product clinics and customer group discussion for Mobile Internet new products and pricing. J) Sourcing of product and services through RFI and RFP Process from the partners. Selecting and running the POC on sample customer base. K) Usage and retention (U&R) offers for more data consumption and eliminating the potential churn. Show less

Airtel Centre, Gurgaon

Gurgaon, India

A) Reported to Chief Executive Officer (CEO) and part of governing executive committeeB) Strategy formation and deployment for a USD 550 Mn (INR 3500 Cr.) revenue circle.C) Consumer behavior and operational analytics to drive higher customer satisfaction and lower churnD) Transformed strategic plans into workable solutions and benchmarks performance against key operational targets/goals.E) Six Sigma Master Black Belt, used methodical tools for driving revenue and cost… Show more A) Reported to Chief Executive Officer (CEO) and part of governing executive committeeB) Strategy formation and deployment for a USD 550 Mn (INR 3500 Cr.) revenue circle.C) Consumer behavior and operational analytics to drive higher customer satisfaction and lower churnD) Transformed strategic plans into workable solutions and benchmarks performance against key operational targets/goals.E) Six Sigma Master Black Belt, used methodical tools for driving revenue and cost in high-growth environments through initiatives that exceed operational performance targets and yield measurable outcomes. Show less

Airtel Centre, Gurgaon

Bhopal And Mumbai

Greater Noida

Noida Area, India

A) Hired by Chief Operating Officer (COO) and part of founding executive committee of auto component Start UpB) Head of Quality, led the QS9000 steering committee as Management Representative. C) Spearheading quality operations and functioning as a CFT Leader for Advance Product Quality Planning (APQP) D) New Product Development (NPD)E) Adeptly developed the in-house Calibration and Reliability Testing Laboratory for cost and forex reduction.

Noida

Advance Program In Strategy Management (Iimc), Strategy And General Management

Certificate In Project Management, Project Management

Lean Master Black Belt, Six Sigma

B.E., Industrial Engieering

Mba, Marketing Research