Vikas Agarwal

Vikas Agarwal Email and Phone Number

Solutions led Sales│ Telecom Networks & Consumer │ Sales Strategy & Excellence │ AIML Analytics and Automation │ Platform and Applications @ Tata Consultancy Services
bombay, maharashtra, india
Vikas Agarwal's Location
Gurugram, Haryana, India, India
Vikas Agarwal's Contact Details

Vikas Agarwal personal email

About Vikas Agarwal

A strategist, skilled motivator and a coach who inspires confidence, leads by example and builds loyal, high-performance teams committed to customer success. Influential business leader, working comfortably with senior management to shape the firm’s strategic direction & long-term vision.As a coach/leader I excel at getting my team out to strategize and think . As an employee I focus on doing the right things and getting them done. Strengths include leadership, motivating others & a keen sense on Marketing and story-telling. Strong balance of tactical execution & strategic mindset. As a data and digital geek and proven creative, I thrive to connect the dots to make customers loyal and advocate of our services. A Detail-oriented self-starter with excellent oral and written communication, analytical, organizational and presentation skills.When I’m not on the job, I love reading, writing and speaking at different gigs. Some of my #blogs are also posted on linked in pulse.My mentors describe me as a great “story teller” and “Futurist” with a vision and seeing possibility in everything.SPECIALTIES #InternationalSales, #MarketingStrategy, #BusinessDevelopment, Building Solid Teams, Implementing #Strategicinitiatives, New #customeracquisition, growing under-penetrated accounts and expanding relationships.SIGNIFICANT EXPERIENCE in - Telecommunication and Manufacturing- Machine Learning, Predictive Analytics, ML Automation, Observability- Business Intelligence, Big Data and Analytics. AIML- Go to Market and Sales Excellence- Customer Service, Consumer and Market Research - Transformation and Strategic Initiatives- Complex Problem Solving- Excellent Presentation development and delivery skills- Conceptual Thinker, Design ThinkingMY PHILOSOPHY I learn when I lose, I learn when I win, but I live to win. I am on LinkedIn to strengthen business relations and ensure customer success. If you would like to brainstorm or collaborate on any of above perspectives, contact me at vikasagw14@gmail.com

Vikas Agarwal's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

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Solutions led Sales│ Telecom Networks & Consumer │ Sales Strategy & Excellence │ AIML Analytics and Automation │ Platform and Applications
bombay, maharashtra, india
Website:
tcs.com
Employees:
408935
Vikas Agarwal Work Experience Details
  • Tata Consultancy Services
    Senior Consultant - Solution And Sales Strategy
    Tata Consultancy Services Feb 2020 - Present
    Gurugram, Haryana, India
    a) Go-To-Market narratives, solution roadmaps and revenue growth through higher deal conversions (solutions includes application of data science, AIML and Data Engineering) in Telecom Network Solution and Services Business.b) Leading Sales Excellence through persuasive sales pitches, developing collaterals, collaborate with product and services team for features and pricing, post sales client engagement for upsell/cross-sell. c) Owning sales proposals (Proactive, RFP/RFI) with… Show more a) Go-To-Market narratives, solution roadmaps and revenue growth through higher deal conversions (solutions includes application of data science, AIML and Data Engineering) in Telecom Network Solution and Services Business.b) Leading Sales Excellence through persuasive sales pitches, developing collaterals, collaborate with product and services team for features and pricing, post sales client engagement for upsell/cross-sell. c) Owning sales proposals (Proactive, RFP/RFI) with strong customer value articulation, business case, business model and client presentations.d) Developing sales team capability through sales analytics, technology, case studies, sales training, whitepapers and blogs.e) Incubate new AIML assets, New product development, solutions and offerings aimed at solving key customer requirements and challenges. KEY OUTCOMES: Accountable for Total Commercial Value, Recurring Revenue, P&L, Pipeline Growth, Conversion Margins.PERSONAL ATTRIBUTES: a) Excellent customer facing skill with customer first approach, enabled with strong communication and interpersonal skills.b) Passionate in driving the business intelligence through market research (Customer needs), competitor benchmarking (Product, Services and Digital Presence). c) Experienced of working in Global Markets. Particularly ANZ, UK Europe and US markets. Covering Telecom and Manufacturing customers. d) In depth experience in digital and transformative solutions to achieve business results in the functions of New Product Development, Sales & Marketing, Quality with data, analytics and design thinking.Delivered talk on1) “Persuading with Data” at International Institute of Business Analyst, Fargo – Moorhead, USA2) “Trends and application of Data Science in Telecom Network” at GNDU, Amritsar. 20204) “Why everyone should be Data Literate” at IDA Copenhagen. 2018MODERATED PANEL DISCUSSION a) At TCS Global meet, "Vision for Network as the foundation for business growth." Show less
  • Tata Consultancy Services
    Head Business Development Cbo - Telecom And Media, Europe
    Tata Consultancy Services Jan 2018 - Jan 2020
    Copenhagen Area, Capital Region, Denmark
    A) Responsible for business development, sales growth and helping customers to become successful.B) CEO and executive team consulting and hands-on management for challenges in Communication and Media organizations. C) Working with global strategy, operations, product and services groups for market development and go-to-market strategy across European region.D) Leading Design Thinking sessions for opportunity generation, value based deal development and Customer Success (Account… Show more A) Responsible for business development, sales growth and helping customers to become successful.B) CEO and executive team consulting and hands-on management for challenges in Communication and Media organizations. C) Working with global strategy, operations, product and services groups for market development and go-to-market strategy across European region.D) Leading Design Thinking sessions for opportunity generation, value based deal development and Customer Success (Account Management).E) Sales Excellence framework and playbook deployment on complete customer life cycle . Show less
  • Tata Consultancy Services
    Associate Vice President - Cognitive Business Operations, Telecom And Media
    Tata Consultancy Services Jun 2015 - Dec 2017
    Gurugram, Haryana, India
  • Jio
    General Manager – Procurement, New Products & Services
    Jio Sep 2014 - May 2015
    Reliance Corporate Park, Navi Mumbai
    A) Technology procurement and partnerships for digital transformation through customer onboarding solution like SIM activation, customer access channels, Customer Self Care digital solutions. B) Liaising with the partners and integrators for new product development, POC and deployment for different platforms, Apps and Analytics Solutions.C) Outsourcing the Business Processes to partners in Customer Service, Analytics and Program Management.D) Contract for setting up the customer… Show more A) Technology procurement and partnerships for digital transformation through customer onboarding solution like SIM activation, customer access channels, Customer Self Care digital solutions. B) Liaising with the partners and integrators for new product development, POC and deployment for different platforms, Apps and Analytics Solutions.C) Outsourcing the Business Processes to partners in Customer Service, Analytics and Program Management.D) Contract for setting up the customer experience center with 4G LTE live streaming of content in multi-touch environment and smart home and smart city development.E) Marketing research, consumer research and benchmarking for potential fixed line market scanning and opportunity. Show less
  • Bharti Airtel Limited
    Dgm - Marketing, New Product Development And Go To Market
    Bharti Airtel Limited Jun 2013 - Sep 2014
    Airtel Centre, Gurgaon
    A) Developed Wi-Fi deployment strategy for Mobile Data Offload (MDO) and Spectrum cost saving up to 915 MN/Annum. This includes Wi-Fi Hotspot finalization, business case development, technical infrastructure deployment, customer proposition and marketing communication for customer adoption and life cycle management.B) Led the Network Planning, Market Planning, Customer Acquisition, Pricing Proposition and Mobile App development for Wi-fi Hotspots.C) Managed the program for launching… Show more A) Developed Wi-Fi deployment strategy for Mobile Data Offload (MDO) and Spectrum cost saving up to 915 MN/Annum. This includes Wi-Fi Hotspot finalization, business case development, technical infrastructure deployment, customer proposition and marketing communication for customer adoption and life cycle management.B) Led the Network Planning, Market Planning, Customer Acquisition, Pricing Proposition and Mobile App development for Wi-fi Hotspots.C) Managed the program for launching Airtel Live WAP Portal with vernacular language in 12 different languages. Unique User/ Day increased form 9 Mn / Month to 13 Mn / Month. Average Time Spent / UU increased from 3.5 Mins to 6.1 Mins. D) Led the Marketing Excellence for setting up the program, projects and processes for Mobile Internet Go to Market for 3G, 4G and Wi-fi Data Offload. E) Developed Innovation framework, new product funnel management, product council, product prioritization, product launch planning and post launch success measures.F) Developed product called “Airtel ebook-street” through research, business model, partnerships and collaboration. G) Analytics & Data Modeling based business KPI definition. Designing of IT applications and Decision Support Systems to generate business insights.H) Mass Testing of existing and new products on different networks, handsets and operating systems to asses and monitor competition, consumer behavior and market trendsI) Designed quantitative and qualitative research criteria, defining target customer base for market research, face to face interview, product clinics and customer group discussion for Mobile Internet new products and pricing. J) Sourcing of product and services through RFI and RFP Process from the partners. Selecting and running the POC on sample customer base. K) Usage and retention (U&R) offers for more data consumption and eliminating the potential churn. Show less
  • Bharti Airtel Limited
    Head Business Excellence, Corporate Office -New Product, Sales Operations, Customer Service
    Bharti Airtel Limited Jul 2011 - May 2013
    Airtel Centre, Gurgaon
  • Bharti Airtel Limited
    Head Business Excellence - North Hub
    Bharti Airtel Limited Jun 2010 - Jun 2011
    Gurgaon, India
    A) Reported to Chief Executive Officer (CEO) and part of governing executive committeeB) Strategy formation and deployment for a USD 550 Mn (INR 3500 Cr.) revenue circle.C) Consumer behavior and operational analytics to drive higher customer satisfaction and lower churnD) Transformed strategic plans into workable solutions and benchmarks performance against key operational targets/goals.E) Six Sigma Master Black Belt, used methodical tools for driving revenue and cost… Show more A) Reported to Chief Executive Officer (CEO) and part of governing executive committeeB) Strategy formation and deployment for a USD 550 Mn (INR 3500 Cr.) revenue circle.C) Consumer behavior and operational analytics to drive higher customer satisfaction and lower churnD) Transformed strategic plans into workable solutions and benchmarks performance against key operational targets/goals.E) Six Sigma Master Black Belt, used methodical tools for driving revenue and cost in high-growth environments through initiatives that exceed operational performance targets and yield measurable outcomes. Show less
  • Bharti Airtel Limited
    Head Billing And National Accounts - Customer Service
    Bharti Airtel Limited Sep 2009 - Jun 2010
    Airtel Centre, Gurgaon
  • Bharti Airtel Limited
    Head Process Excellence - West Hub
    Bharti Airtel Limited Dec 2005 - Aug 2009
    Bhopal And Mumbai
  • Honda Cars India Limited, Greater Noida
    Dy. Manager New Product Development
    Honda Cars India Limited, Greater Noida Jan 2001 - Dec 2005
    Greater Noida
  • Smr Automotive Global
    Head - Product Assurance
    Smr Automotive Global 1996 - 2001
    Noida Area, India
    A) Hired by Chief Operating Officer (COO) and part of founding executive committee of auto component Start UpB) Head of Quality, led the QS9000 steering committee as Management Representative. C) Spearheading quality operations and functioning as a CFT Leader for Advance Product Quality Planning (APQP) D) New Product Development (NPD)E) Adeptly developed the in-house Calibration and Reliability Testing Laboratory for cost and forex reduction.
  • Timex Watches Limited
    Engineer
    Timex Watches Limited 1994 - 1995
    Noida

Vikas Agarwal Skills

Leadership Six Sigma Quality Management Team Building Consulting Lean Manufacturing Key Account Management Data Analysis Customer Satisfaction Telecommunications Business Development Competitive Analysis Team Management Vendor Management Process Improvement Customer Relationship Management Quality Assurance Strategy Operations Management Cross Functional Team Leadership Change Management Training Product Management Manufacturing Project Planning Business Process Improvement Business Strategy Management Operational Excellence Analytical Skills Product Development Project Management Product Launch Kaizen Outsourcing Analytics Transition Management Mobile Devices Continuous Improvement Crm Analysis

Vikas Agarwal Education Details

Frequently Asked Questions about Vikas Agarwal

What company does Vikas Agarwal work for?

Vikas Agarwal works for Tata Consultancy Services

What is Vikas Agarwal's role at the current company?

Vikas Agarwal's current role is Solutions led Sales│ Telecom Networks & Consumer │ Sales Strategy & Excellence │ AIML Analytics and Automation │ Platform and Applications.

What is Vikas Agarwal's email address?

Vikas Agarwal's email address is vi****@****hoo.com

What schools did Vikas Agarwal attend?

Vikas Agarwal attended Indian Institute Of Management, Calcutta, Indian Institute Of Technology, Delhi, Indian Statistical Institute, Indian Institution Of Industrial Engineering, Lal Bahadur Shastri Institute Of Management Development Studies.

What are some of Vikas Agarwal's interests?

Vikas Agarwal has interest in Economic Empowerment, Education, Environment, Science And Technology, Health.

What skills is Vikas Agarwal known for?

Vikas Agarwal has skills like Leadership, Six Sigma, Quality Management, Team Building, Consulting, Lean Manufacturing, Key Account Management, Data Analysis, Customer Satisfaction, Telecommunications, Business Development, Competitive Analysis.

Who are Vikas Agarwal's colleagues?

Vikas Agarwal's colleagues are Pradeep Kumar R, Samiksha K., Imtiyaz Ahmed, Sridhar Bellala, Rajapandi Rajapandi, Shraddha Pople, Himanshu Kumar Amb.

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