Vikas Agarwal Email and Phone Number
Vikas Agarwal personal email
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A strategist, skilled motivator and a coach who inspires confidence, leads by example and builds loyal, high-performance teams committed to customer success. Influential business leader, working comfortably with senior management to shape the firm’s strategic direction & long-term vision.As a coach/leader I excel at getting my team out to strategize and think . As an employee I focus on doing the right things and getting them done. Strengths include leadership, motivating others & a keen sense on Marketing and story-telling. Strong balance of tactical execution & strategic mindset. As a data and digital geek and proven creative, I thrive to connect the dots to make customers loyal and advocate of our services. A Detail-oriented self-starter with excellent oral and written communication, analytical, organizational and presentation skills.When I’m not on the job, I love reading, writing and speaking at different gigs. Some of my #blogs are also posted on linked in pulse.My mentors describe me as a great “story teller” and “Futurist” with a vision and seeing possibility in everything.SPECIALTIES #InternationalSales, #MarketingStrategy, #BusinessDevelopment, Building Solid Teams, Implementing #Strategicinitiatives, New #customeracquisition, growing under-penetrated accounts and expanding relationships.SIGNIFICANT EXPERIENCE in - Telecommunication and Manufacturing- Machine Learning, Predictive Analytics, ML Automation, Observability- Business Intelligence, Big Data and Analytics. AIML- Go to Market and Sales Excellence- Customer Service, Consumer and Market Research - Transformation and Strategic Initiatives- Complex Problem Solving- Excellent Presentation development and delivery skills- Conceptual Thinker, Design ThinkingMY PHILOSOPHY I learn when I lose, I learn when I win, but I live to win. I am on LinkedIn to strengthen business relations and ensure customer success. If you would like to brainstorm or collaborate on any of above perspectives, contact me at vikasagw14@gmail.com
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Senior Consultant - Solution And Sales StrategyTata Consultancy Services Feb 2020 - PresentGurugram, Haryana, Indiaa) Go-To-Market narratives, solution roadmaps and revenue growth through higher deal conversions (solutions includes application of data science, AIML and Data Engineering) in Telecom Network Solution and Services Business.b) Leading Sales Excellence through persuasive sales pitches, developing collaterals, collaborate with product and services team for features and pricing, post sales client engagement for upsell/cross-sell. c) Owning sales proposals (Proactive, RFP/RFI) with… Show more a) Go-To-Market narratives, solution roadmaps and revenue growth through higher deal conversions (solutions includes application of data science, AIML and Data Engineering) in Telecom Network Solution and Services Business.b) Leading Sales Excellence through persuasive sales pitches, developing collaterals, collaborate with product and services team for features and pricing, post sales client engagement for upsell/cross-sell. c) Owning sales proposals (Proactive, RFP/RFI) with strong customer value articulation, business case, business model and client presentations.d) Developing sales team capability through sales analytics, technology, case studies, sales training, whitepapers and blogs.e) Incubate new AIML assets, New product development, solutions and offerings aimed at solving key customer requirements and challenges. KEY OUTCOMES: Accountable for Total Commercial Value, Recurring Revenue, P&L, Pipeline Growth, Conversion Margins.PERSONAL ATTRIBUTES: a) Excellent customer facing skill with customer first approach, enabled with strong communication and interpersonal skills.b) Passionate in driving the business intelligence through market research (Customer needs), competitor benchmarking (Product, Services and Digital Presence). c) Experienced of working in Global Markets. Particularly ANZ, UK Europe and US markets. Covering Telecom and Manufacturing customers. d) In depth experience in digital and transformative solutions to achieve business results in the functions of New Product Development, Sales & Marketing, Quality with data, analytics and design thinking.Delivered talk on1) “Persuading with Data” at International Institute of Business Analyst, Fargo – Moorhead, USA2) “Trends and application of Data Science in Telecom Network” at GNDU, Amritsar. 20204) “Why everyone should be Data Literate” at IDA Copenhagen. 2018MODERATED PANEL DISCUSSION a) At TCS Global meet, "Vision for Network as the foundation for business growth." Show less -
Head Business Development Cbo - Telecom And Media, EuropeTata Consultancy Services Jan 2018 - Jan 2020Copenhagen Area, Capital Region, DenmarkA) Responsible for business development, sales growth and helping customers to become successful.B) CEO and executive team consulting and hands-on management for challenges in Communication and Media organizations. C) Working with global strategy, operations, product and services groups for market development and go-to-market strategy across European region.D) Leading Design Thinking sessions for opportunity generation, value based deal development and Customer Success (Account… Show more A) Responsible for business development, sales growth and helping customers to become successful.B) CEO and executive team consulting and hands-on management for challenges in Communication and Media organizations. C) Working with global strategy, operations, product and services groups for market development and go-to-market strategy across European region.D) Leading Design Thinking sessions for opportunity generation, value based deal development and Customer Success (Account Management).E) Sales Excellence framework and playbook deployment on complete customer life cycle . Show less -
Associate Vice President - Cognitive Business Operations, Telecom And MediaTata Consultancy Services Jun 2015 - Dec 2017Gurugram, Haryana, India -
General Manager – Procurement, New Products & ServicesJio Sep 2014 - May 2015Reliance Corporate Park, Navi MumbaiA) Technology procurement and partnerships for digital transformation through customer onboarding solution like SIM activation, customer access channels, Customer Self Care digital solutions. B) Liaising with the partners and integrators for new product development, POC and deployment for different platforms, Apps and Analytics Solutions.C) Outsourcing the Business Processes to partners in Customer Service, Analytics and Program Management.D) Contract for setting up the customer… Show more A) Technology procurement and partnerships for digital transformation through customer onboarding solution like SIM activation, customer access channels, Customer Self Care digital solutions. B) Liaising with the partners and integrators for new product development, POC and deployment for different platforms, Apps and Analytics Solutions.C) Outsourcing the Business Processes to partners in Customer Service, Analytics and Program Management.D) Contract for setting up the customer experience center with 4G LTE live streaming of content in multi-touch environment and smart home and smart city development.E) Marketing research, consumer research and benchmarking for potential fixed line market scanning and opportunity. Show less -
Dgm - Marketing, New Product Development And Go To MarketBharti Airtel Limited Jun 2013 - Sep 2014Airtel Centre, GurgaonA) Developed Wi-Fi deployment strategy for Mobile Data Offload (MDO) and Spectrum cost saving up to 915 MN/Annum. This includes Wi-Fi Hotspot finalization, business case development, technical infrastructure deployment, customer proposition and marketing communication for customer adoption and life cycle management.B) Led the Network Planning, Market Planning, Customer Acquisition, Pricing Proposition and Mobile App development for Wi-fi Hotspots.C) Managed the program for launching… Show more A) Developed Wi-Fi deployment strategy for Mobile Data Offload (MDO) and Spectrum cost saving up to 915 MN/Annum. This includes Wi-Fi Hotspot finalization, business case development, technical infrastructure deployment, customer proposition and marketing communication for customer adoption and life cycle management.B) Led the Network Planning, Market Planning, Customer Acquisition, Pricing Proposition and Mobile App development for Wi-fi Hotspots.C) Managed the program for launching Airtel Live WAP Portal with vernacular language in 12 different languages. Unique User/ Day increased form 9 Mn / Month to 13 Mn / Month. Average Time Spent / UU increased from 3.5 Mins to 6.1 Mins. D) Led the Marketing Excellence for setting up the program, projects and processes for Mobile Internet Go to Market for 3G, 4G and Wi-fi Data Offload. E) Developed Innovation framework, new product funnel management, product council, product prioritization, product launch planning and post launch success measures.F) Developed product called “Airtel ebook-street” through research, business model, partnerships and collaboration. G) Analytics & Data Modeling based business KPI definition. Designing of IT applications and Decision Support Systems to generate business insights.H) Mass Testing of existing and new products on different networks, handsets and operating systems to asses and monitor competition, consumer behavior and market trendsI) Designed quantitative and qualitative research criteria, defining target customer base for market research, face to face interview, product clinics and customer group discussion for Mobile Internet new products and pricing. J) Sourcing of product and services through RFI and RFP Process from the partners. Selecting and running the POC on sample customer base. K) Usage and retention (U&R) offers for more data consumption and eliminating the potential churn. Show less -
Head Business Excellence, Corporate Office -New Product, Sales Operations, Customer ServiceBharti Airtel Limited Jul 2011 - May 2013Airtel Centre, Gurgaon -
Head Business Excellence - North HubBharti Airtel Limited Jun 2010 - Jun 2011Gurgaon, IndiaA) Reported to Chief Executive Officer (CEO) and part of governing executive committeeB) Strategy formation and deployment for a USD 550 Mn (INR 3500 Cr.) revenue circle.C) Consumer behavior and operational analytics to drive higher customer satisfaction and lower churnD) Transformed strategic plans into workable solutions and benchmarks performance against key operational targets/goals.E) Six Sigma Master Black Belt, used methodical tools for driving revenue and cost… Show more A) Reported to Chief Executive Officer (CEO) and part of governing executive committeeB) Strategy formation and deployment for a USD 550 Mn (INR 3500 Cr.) revenue circle.C) Consumer behavior and operational analytics to drive higher customer satisfaction and lower churnD) Transformed strategic plans into workable solutions and benchmarks performance against key operational targets/goals.E) Six Sigma Master Black Belt, used methodical tools for driving revenue and cost in high-growth environments through initiatives that exceed operational performance targets and yield measurable outcomes. Show less -
Head Billing And National Accounts - Customer ServiceBharti Airtel Limited Sep 2009 - Jun 2010Airtel Centre, Gurgaon -
Head Process Excellence - West HubBharti Airtel Limited Dec 2005 - Aug 2009Bhopal And Mumbai
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Dy. Manager New Product DevelopmentHonda Cars India Limited, Greater Noida Jan 2001 - Dec 2005Greater Noida -
Head - Product AssuranceSmr Automotive Global 1996 - 2001Noida Area, IndiaA) Hired by Chief Operating Officer (COO) and part of founding executive committee of auto component Start UpB) Head of Quality, led the QS9000 steering committee as Management Representative. C) Spearheading quality operations and functioning as a CFT Leader for Advance Product Quality Planning (APQP) D) New Product Development (NPD)E) Adeptly developed the in-house Calibration and Reliability Testing Laboratory for cost and forex reduction. -
EngineerTimex Watches Limited 1994 - 1995Noida
Vikas Agarwal Skills
Vikas Agarwal Education Details
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Strategy And General Management -
Project Management -
Six Sigma -
Indian Institution Of Industrial EngineeringIndustrial Engieering -
Lal Bahadur Shastri Institute Of Management Development StudiesMarketing Research
Frequently Asked Questions about Vikas Agarwal
What company does Vikas Agarwal work for?
Vikas Agarwal works for Tata Consultancy Services
What is Vikas Agarwal's role at the current company?
Vikas Agarwal's current role is Solutions led Sales│ Telecom Networks & Consumer │ Sales Strategy & Excellence │ AIML Analytics and Automation │ Platform and Applications.
What is Vikas Agarwal's email address?
Vikas Agarwal's email address is vi****@****hoo.com
What schools did Vikas Agarwal attend?
Vikas Agarwal attended Indian Institute Of Management, Calcutta, Indian Institute Of Technology, Delhi, Indian Statistical Institute, Indian Institution Of Industrial Engineering, Lal Bahadur Shastri Institute Of Management Development Studies.
What are some of Vikas Agarwal's interests?
Vikas Agarwal has interest in Economic Empowerment, Education, Environment, Science And Technology, Health.
What skills is Vikas Agarwal known for?
Vikas Agarwal has skills like Leadership, Six Sigma, Quality Management, Team Building, Consulting, Lean Manufacturing, Key Account Management, Data Analysis, Customer Satisfaction, Telecommunications, Business Development, Competitive Analysis.
Who are Vikas Agarwal's colleagues?
Vikas Agarwal's colleagues are Pradeep Kumar R, Samiksha K., Imtiyaz Ahmed, Sridhar Bellala, Rajapandi Rajapandi, Shraddha Pople, Himanshu Kumar Amb.
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Vikas Agarwal
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Vikas Agarwal
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Vikas Agarwal
Management Consultant | Early Stage Investor | Media & Entertainment | Sports EducationMumbai1gmail.com
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