Mark Fowler Email & Phone Number

Wilmington, Ohio

Learning the ins and outs of EDI at R & L Carriers. Working with Tibco Designer.Figuring out the EDI standards.Wrote several productivity tools for the EDI Developers teams.

Miamisburg, Ohio

Develop applications in: • VB 6 • Access 2003 • SQL 2005 server • Visual Studio 2010 .NetGather user requirementsCreate requirements documentsDevelop test IT and user test plansWrote user administration guidesDocumented data dictionaryPerformed applications testing

Coding in VB Script, Visual Basic Express 2008 and Access 2010. Learning SQLite3 and coding SQL in VBScript. Put my Excel and VBA skills to good use. Wrote a VB Scripting tutorial for co-workers. Ad Hoc reporting for management.

Vandalia, Ohio

• Build, upgrade and repair desktop and laptop computers• Install, upgrade and configure operating systems and software• Setup wired and wireless networks, improving security of existing wireless networks• Remove adware, spyware and viruses• Perform preventive maintenance on computers• In-depth knowledge of appropriate safety precautions and procedures• Excellent interpersonal skills using tact, patience and courtesy

• Managed up to five programmers• Decreased need for new tugs by 20% with hand held scanner programs • Reduced transcription errors by 15%; Expanding usage of Hyland OnBase document imaging and retrieval system across multiple departments • Implemented system allowing management to view real-time Sort Center piece counts and track productivity which increased productivity by 15%• Supported and debugged Microsoft Access databases using VBA and Visual Basic• Solved printer, hardware and networking problems, decreasing the need to pull support staff from other departments• Provided the training department with advanced solutions to user problems• Interact with customers, vendors and management to gather requirements and data; Analyzed new system and product requirements; Determined project scope based on business needs; effectively wrote and presented briefings• Successfully oversaw and completed several software conversions• Tested applications and resolved complex problems throughout software development life cycle (SDLC), including preparing detailed program specifications• Provided hands-on Help Desk support to end users with hardware and software issues: Troubleshoot, isolate and diagnose system problems; Document system events to ensure continuous functioning; Recommend and implement course of action • Experienced in full-life cycle of products (design, modeling, prototyping, coding, testing, and documentation)

• Increased editing efficiency of SGML Boeing data files by 30%; Split files into pieces allowing multiple editors access and ability to concatenate back into one file• Developed Microsoft Access applications; Developed and taught iSeries utilities classes to staff increasing knowledge and proficiency• Developed and demonstrated prototype software; Participated in both operational analysis and software development• Liaised with clients and vendors to resolve day-to-day problems and make process changes • Support project teams in defining and reviewing product or software requirements and upgrades

• Maintained and improved accounting system for construction companies on SCO Unix• Conducted monthly training classes for vendors• Fielded and logged customer support phone calls from users and vendors• Formed system to create tapes, disks or diskettes and labels for system upgrades for users based on their system• Responsible for maintaining and updating technical documentation for software and system

• Debugged Macola accounting software generating 6 months of free support• Created COBOL source documenter providing a tool to ensure the coding standard was followed• Merged several address listings to create a master listing with standardized formats allowing elimination of duplicates• Installed and upgraded software at customer sites

Huber Heights, Ohio 45424

• Wrote COBOL programs• Composed a program generator, defined fields, screens and reports, creating a complete system in COBOL

Dayton, Ohio Area

• Tested and repaired electric meters• Checked customer meters onsite.

Dayton, Ohio Area

Started as salesperson, did shipping and receiving and then became warehouse manager.

Dayton, Ohio Area

• Handled shipping and receiving, priced merchandise, stocked shelves.• Retail salesperson.• Store Manager responsible for counting cash register and closing store.• Once a month stripped and waxed the floors.• Was last person working when the owner closed the store.

Associates, Electronic Data Processing

Graduated with Honors.

Diploma, Genreal Studies

Activities and Societies: Football, track, key club