Meg Bernardo Email & Phone Number

Conducts research on procurement processes for the B.C. Ministry of Children and Family Development.

- Planned and executed the Centre’s digital and social media strategy to engage community, faculty, and student partners and stakeholders. - Copywrote content and redesigned layouts for the Centre website to increase accessibility and clarify messaging for various audiences. - Assessed relevant digital and social media metrics and best practices to enhance marketing efforts. - Liaised with community partners via e-mail and meetings to coordinate promotion efforts for student volunteers.

- Provided accurate, timely, and friendly Tier 1 support for learning technology issues to UBC faculty, staff, and students daily through the LT Hub phone line, Zoom drop-in, and ticketing system.- Collaborated with colleagues to review and update public-facing documentation on the LT Hub website using WordPress, including a new student support section and enhanced user guides for iClicker Cloud, Canvas, and Zoom.- Assisted faculty, staff, and students in a monthly Qualtrics workshop.

- Processed transactions at a point-of-sales system in a fast-paced environment.- Answered customer queries courteously and referred them to relevant resources. - Monitored quality of merchandising and 200+ products. - Created clear and informative chalkboard designs, posters, and other wall décor bi-weekly.