Meg Hayes Email and Phone Number

Assisted customers (from 45 client companies) with their HR Benefit elections through inbound phone calls

Answered inbound calls from customers (from 3 clients) regarding their financial reward accounts and orders placed

Acted as a liaison between Nissan, AeroVironment, and ECOtality and the Nissan LEAF customers Articulated and advocated the electric vehicle lifestyle through phone, email, and an online chat program Addressed questions and concerns about the LEAF and the purchasing process Coached the new generation of Nissan LEAF customer support associates on using programs and resources Evaluated technical difficulties to provide the appropriate solution while maintaining customer confidence Maintained customer communication and account information within our LHQ database Navigated multiple resources to provide suitable answers in a timely manner Resolved customer complaints and concerns during supervisor calls