Meg Hunt Email and Phone Number

Manage customer accounts, billing, and payments: Collection of premium and monitoring of paid-behind status; Reconcile payments at list bill and policy levels; research and process accounting transactions; input direct entries from Cash Clearing, Wire Transfers, and Inter-company TransfersCommunicate discrepancies to policy owners, administrators, etc.; Daily processing of incoming ACH/Wire transactions; provide backup to other areas as needed; Cross-check system-generated billing statements; manually generate bills as needed to accurately reflect accounts; build legally-defensible billing and policy files for financial reporting compliance; Build and maintain effective working relationships with policy owners, list bill administrators, brokers, MGAs, field force, and home office staff; Scan, document, and file completed accounting batches, billing changes, outgoing list bills, emails, etc.

Provide administrative assistance to Contract Assistants in processing new applications; distribute emails and messages to the appropriate audience; print and mail completed policies; scan, document and file documents; Provide assistance to other team members – run daily and weekly reports, provide backup for Premium & Billing staffRun meetings for a management committee; keep minutes; various projects as requested - Put together two in-depth, detailed training manualsReceived promotion from Staff Assistant I to Staff Assistant II in March 2013; Received an “Outstanding” performance rating for 2012 Performance Review

Provide administrative assistance to the Workplace Possibilities Program to support a variety of program initiatives; Accurately process invoices for multiple vendors for Short Term and Long Term Disability claims – processed between 800 – 1,000 invoices monthly and set up claims with critical attention to detailRun weekly reports for management; train others to follow policies and procedures; compile training manuals; various projects as requested – create forms, documents, spreadsheets, etc. into presentational format