A Unique lifestyle store for mind, body, and soul!

• Hire and manage a staff of 18 customer service representatives to support a growing customer base with demanding needs in pet specialty retail environment.• Certified trainer for new General Managers• Member of the Dock to Dock Team centered on efficiency between DC’s and Stores• Highly trained and skilled in processing personal and confidential information. • Develop and coach staff to maintain high levels of service and to exceed department standards and goals. • Develop and execute company relations and promotional campaigns. • Provide superior customer service and quality work while demonstrating attention to detail, flexibility, and innovation in resolving problems. • Provide quality animal care, feeding and medical attention to all animals in our care.

I am an artist/creator of semi precious bead jewelry, I make bracelets, Mala's and earrings. Wholesale, retail and custom made. I put my heart and soul into my work and try and make every piece unique and special. I specialize in educating people to the healing power of what mother earth provides to us while creating jewelry from the stones she provides.

• Hire and manage a staff of 35 customer service representatives to support a growing customer base with demanding needs in a home improvements/warehouse environment.• Highly trained and skilled in processing personal and confidential information. • Develop and coach staff to maintain high levels of service and to exceed department standards and goals. • Develop and execute company relations and promotional campaigns. • Provide superior customer service and quality work while demonstrating attention to detail, flexibility, and innovation in resolving problems. • Possess effective communication skills, ability to speak in front of large groups, and work well with others at all levels.• Analyze business daily, monthly, and yearly and provide positive comps for year-over-year sales. • Proven successful sales leader, trainer, and motivator.• Answer inbound calls, assisted customers with account information, place orders, set up service appointments, and assist customers with technical support.

• Grand open store in a new market• Hire, train a new staff of 120+ employees• Merchandise, arrange and set store from the ground up• Organized and executed several successful community events to raise awareness of the store’s involvement in the community• Provide vision regarding overall financial health of store• Peer leader for a team of general managers in a financial summit to increase our business• Led the district and territory in sales and customer satisfaction for 14 consecutive months

• Develop new financial strategies for the market.• Multi-unit manager of 33 stores across 6 states• Implement new financial avenues of revenue within the market• Train, coach, and develop classroom type setting of 100+ people on the financial impact of credit in a store setting.

Responsible for sales of new and used Oldsmobile, Kia, and Mazda cars and trucks. Lot maintenance, client contact and followup. Financing and contract negotiations. Was the highest grossing sales person 5 months in a row. Several awards from Oldsmobile for certifications and sales.