Megan Conte Email and Phone Number

Worked alongside VP of HR to generate email campaign for employee summer incentive program. Point of contact for Frontiers email box for incoming past employee questions on summer incentive. Worked alongside of compensation, compliance and onboarding teams.Developed an understanding of the organizations culture and values to build good relations with business partners, employees, and shareholders and ensure appropriate candidates were sourced in hired. Recommend management on decisions, ensuring adherence to industry best practices and coordinate interviews with the hiring managers in a timely manner

- Provided exemplary guest service at the front desk, maintaining a friendly and service-oriented demeanor at all times and setting the standard for guest relations.- Successfully handled room reservations, VIP and special guest requests, and maintained accuracy in front office log and trace file management.- Fully utilized front desk computer system and ensure timely and professional delivery of messages, packages, and mail.- Demonstrated strong leadership skills by establishing and maintaining good communication and teamwork with fellow associates and other departments, setting an example for other team members.- Assisted the General Manager in enforcing Marriotts Hospitality standards, including answering phones, handling guest request log, and ensuring associate compliance.- Proactively addressed and resolved guest inquiries and complaints in a timely and professional manner, maintaining high guest satisfaction scores.

• Enters purchase orders into the software system and collaborates with vendors to address discrepancies in price, quantity, or quality.• Sets and maintains pars and reorder points based on historical sales data and projected events and promotions.• Reviews automated purchase orders with Retail Director and Planner, and follow established approval workflows.• Works closely with Retail Director and Planner to manage product levels and reorders for items without par levels and new items.• Assists in setting up new vendor accounts with accounting departments.• Communicated price changes to relevant colleagues to ensure the accuracy of retail prices.• Supports inventory counts and addresses concerns.• Maintains optimal inventory levels and purchases products accordingly to maximize sales.• Collaborates with Retail Director and Planner to ensure adequate inventories considering the business volume and planned events.• Conducts research on alternative products and vendors, performs price comparisons, and ensures accurate item costs in the database.• Manages the purchasing system, working with multiple property department managers to review new vendor/item requests and enter them into the system database.• Assists the accounting department with invoice discrepancies.• Supports shops with inventory management.

• Welcome guests by explaining general information on the campus and facilities and offered guidance on the appropriate department or staff member to best meet their needs • Check guests in for general services, post charges for services and retail to guest accounts as well as assign lockers• Assist guests with scheduling and cancelling appointments according to departmental guidelines • Monitor and maintain the spa and notifies facility/Engineering department when service is needed • Managed a team of four employees, merchandising, analytics, and sales forecasting/inventory using Concept software• Generated and achieved new display idea for merchandise, resulting in improved customer satisfaction• Coordinated with management for scheduling and performance improvements• Skilled at cash handling and accounting• Verified inventory codes before entering store and managed purchasing and receiving

Designed and maintained organization solutions for the business using Microsoft Suite software to file the paperworkDrafted marketing materials using Adobe Photoshop for promotional eventsPlanned, scheduled, and managed events and active calendarSocial Network feeds were updated for Twitter , Facebook, and Instagram with new content regularly

Cashier/Server Providing prompt service to go above and beyond customer satisfactionUpholding standards of cleanlinessCash handlingDelivering food with non-alcoholic and alcoholic beverages with prompt time management Restaurant preparation Train new hires in cleanliness, hard work, and delivering excellent customer service