Megan Garrett Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

- Led the planning and mobilization of 5 project workstreams to drive operational improvements for a large optometric consolidator – including project plan creation, process flow design, requirements gathering, and executing on tasks with 10+ resources- Organized and executed 10, 90-minute Revenue Cycle diligences in a 2-week period resulting in the.

- Scheduled and co-facilitated over 100 training sessions with 50+ client end users to support a large provider data management implementation- Created two ad hoc file processes that had a direct impact on the client’s future state by minimizing the amount of manual work (approx. 2-3 hours per day) required to execute a critical business.

Rolling Meadows, Illinois, United States

Oxford, OH

• Provide front-facing customer service for the offices of the bursar, registrar, and financial aid, both in-person and through call center support, working with customers from diverse backgrounds
• Answer questions regarding registration, enrollment, financial aid, student records, and billing
• Partner with Research and Analytics to compile hundreds of data visualizations into accessible resources for advising staff using Civitas Learning software

Dublin, OH

• Completed a variety of projects to support month and year-end close processes, including account reconciliations, audit requests, and journal entries, utilizing SAP and Excel
• Worked with domestic and international accounts, communicating cross-functionally to compile data and identify issues creating problems during account reconciliations
• Assisted with ad hoc projects, such as creating visualizations to demonstrate income statement and balance sheet trends

Oxford, Ohio

• Presented to audiences of 200 or more each day to welcome the Class of 2021 to Miami University while developing teamwork, communication, and critical thinking skills
• Led small groups of 8-20 to foster community and inform students about culture, policy, and student life
• Worked alongside a team of 24 peers to aid more than 3,500 students and their families in their transition to college through question panels, office tasks, and small group meetings

Northbrook, IL

• Worked 1:1 with children with special needs in mainstream programming to promote a positive recreational experience for each participant and their peers.
• Facilitated inclusion and adapted activities to meet individuals’ challenges based on environment.
• Communicated with parents and supervisors regarding the participant’s struggles and successes.

Deerfield, IL

• Answered phones, managed desk, and completed registrations to keep office operating efficiently.
• Utilized RevTrak software to make payments and take ID pictures for various services.
• Worked directly with Park District directors as well as customers to answer questions and solve problems regarding programming.

| Bachelor Of Science In Business Administration, Finance | Bachelor Of Arts, Music |, Finance, General, 3.80/4.00 Gpa (Magna Cum Laude)

Activities and Societies: Beta Gamma Sigma | Delta Delta Delta Sorority: VP of Finance, Risk Management Chair | Miami University Wind.

Asian Financial Markets Study Abroad Program

• Completed 6 credit hours in Asia (Singapore, Hong Kong, Shanghai, Beijing) during 4-week immersion program that incorporated cultural.