Megan Garrett Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

- Led the planning and mobilization of 5 project workstreams to drive operational improvements for a large optometric consolidator – including project plan creation, process flow design, requirements gathering, and executing on tasks with 10+ resources- Organized and executed 10, 90-minute Revenue Cycle diligences in a 2-week period resulting in the business case for $2 million in EBITDA value with the creation of 2 standard operating procedures to support growth- Completed and presented the business case for the client to develop in-house capabilities for credentialing and reduce the turnaround time from 14+ months to 6 months, saving 1,000+ hours per year for back-office teams to maintain 2 processes due to slow turnaround times

- Scheduled and co-facilitated over 100 training sessions with 50+ client end users to support a large provider data management implementation- Created two ad hoc file processes that had a direct impact on the client’s future state by minimizing the amount of manual work (approx. 2-3 hours per day) required to execute a critical business requirement-Provided 8 weeks of triage and training support to end-user team of over 50 resources via bi-weekly office hours and email support- Ownership of vendor management for end users through defect tracking, representing the needs of the business team on daily IT calls

Rolling Meadows, Illinois, United States

Oxford, Oh

• Provide front-facing customer service for the offices of the bursar, registrar, and financial aid, both in-person and through call center support, working with customers from diverse backgrounds• Answer questions regarding registration, enrollment, financial aid, student records, and billing• Partner with Research and Analytics to compile hundreds of data visualizations into accessible resources for advising staff using Civitas Learning software

Dublin, Oh

• Completed a variety of projects to support month and year-end close processes, including account reconciliations, audit requests, and journal entries, utilizing SAP and Excel• Worked with domestic and international accounts, communicating cross-functionally to compile data and identify issues creating problems during account reconciliations• Assisted with ad hoc projects, such as creating visualizations to demonstrate income statement and balance sheet trends

Oxford, Ohio

• Presented to audiences of 200 or more each day to welcome the Class of 2021 to Miami University while developing teamwork, communication, and critical thinking skills• Led small groups of 8-20 to foster community and inform students about culture, policy, and student life• Worked alongside a team of 24 peers to aid more than 3,500 students and their families in their transition to college through question panels, office tasks, and small group meetings

Northbrook, Il

• Worked 1:1 with children with special needs in mainstream programming to promote a positive recreational experience for each participant and their peers. • Facilitated inclusion and adapted activities to meet individuals’ challenges based on environment. • Communicated with parents and supervisors regarding the participant’s struggles and successes.

Deerfield, Il

• Answered phones, managed desk, and completed registrations to keep office operating efficiently. • Utilized RevTrak software to make payments and take ID pictures for various services.• Worked directly with Park District directors as well as customers to answer questions and solve problems regarding programming.

| Bachelor Of Science In Business Administration, Finance | Bachelor Of Arts, Music |, Finance, General, 3.80/4.00 Gpa (Magna Cum Laude)

Activities and Societies: Beta Gamma Sigma | Delta Delta Delta Sorority: VP of Finance, Risk Management Chair | Miami University Wind.

Asian Financial Markets Study Abroad Program

• Completed 6 credit hours in Asia (Singapore, Hong Kong, Shanghai, Beijing) during 4-week immersion program that incorporated cultural.