Megan Wade Email & Phone Number

Washington, District Of Columbia, United States

Arlington, Virginia

Mclean, Virginia

•Worked on site at Small Business Administration Headquarters in Washington, DC to provide technical support for the Capital Access Financial Systems website•Fully monitored the support email inbox •Created and routed tickets using JIRA Service Desk•Ran daily operations team meetings•Sent weekly reports up to government officials with status of open operational tickets•Monitored and tracked all stages of tickets until closed and then notify user when fixed

Christiansburg, Virginia

•Assisted with off-site event execution, including set-up and break-down of events •Gathered and organized supplies for events •Worked with several vendors to assure events ran smoothly •Quickly and effectively helped come up with solutions to issues that arose during events

Springfield, Virginia

•Greeted customers with a friendly attitude•Seated customers in appropriate section•Took carry out orders over the phone •Handled cash register with all credit card and debit card transactions

Communication And Media Studies/Public Relations

Advanced Diploma

Activities and Societies: Field Hockey, Basketball, Softball