Megan Francis Email and Phone Number

As a student ambassador, I honed my communication and interpersonal skills by engaging with prospective students and their families, leading campus tours, and delivering presentations around my university. Developed leadership and teamwork skills through collaborating with university staff, all while making a positive impact by promoting my university and helping prospective students make informed decisions.

Demonstrated strong leadership by improving staff training, onboarding, coaching, and feedback, resulting in improved team productivity, job and customer satisfaction ratings with reduced staff turnover.Managed diverse administrative tasks effectively, including health and safety compliance, financial transactions, key access, and member inquiries, resulting in positive customer feedback.

Managed a multi-disciplinary team of designers, project managers, and installation technicians, ensuring adherence to strict deadlines and exceeding client satisfaction.Delivered meetings with suppliers and clients to obtain detailed site specifications, discuss fabric options and coordinate the fitting out of high-end residential and commercial projects. Developed strong relationships with key clients, such as Hubert Zandberg Interiors, to work on the residential Great Peter Street, London site among other projects. I utilised problem-solving abilities, technical expertise, and communication skills to successfully manage a portfolio of ten high-end residential and commercial projects with budgets ranging from £10,000 to £600,000. Exceeded client expectations and delivered projects on time, including Queen Anne’s Gate London, a restoration of a Grade 1 listed building into luxury residence by PDP London.I implemented a comprehensive company pension scheme, increasing employee satisfaction and improving retention rates.

Demonstrated commitment to excellent customer service by consistently exceeding monthly sales targets. Built strong customer relationships by actively listening to their needs and providing bespoke solutions. Developed an adaptable skillset to remain calm in high-stress situations and implemented time-management strategies to prioritise tasks effectively and remain flexible to changing circumstances.