Providing a structured Change Management approach for desired business outcomes to ensure the project benefits are realised. Engaging employees on the change journey and transferring knowledge into the business. Project deliverables include impact analysis of current and future states, project planing, stakeholder management and group facilitation. Engaging with the project teams to ensure the current, transition and future states are managed with minimal impacts to business and employees and the change is adopted.

• Change management plan• Communication plan• Business impact assessments• Training needs analysis• Training strategy• Business impact assessments• Managing stakeholders Contracted to provide change management on two projects, connecTQ and IAM SECURe. ConnecTQ was a migration of the Queensland legacy intranet onto the main Transurban intranet platform, ensuring the secure document control library remained along with the ISO 9000 certification. The IAM SECURe project is a rollout of access management systems for employee onboarding, assess provisioning, entitlements and self serve password re-set.

• Write the change management plan.• Current and future state analysis for seven departments.• Documenting the impact analysis.• Stakeholder engagement, regular briefings, reporting.• Transfer of change management knowledge to the business.• Establishing a forum for managing the change with external technology partners.• Transfering knowledge to the new learning consultant for the development of the learning strategy.Engaged to work within the Transformational Projects business unit on the Global Loam Management System (GLMS) which is an enterprise organisational change project delivering a new loan management system for ANZ’s Wholesale Lending Portfolio. The project encompasses change management for people, process and technology globally.

• Change management plans.• Current and future state analysis on several small projects. • Documenting impact assessments for business sign off.• Facilitating change readiness workshops for the business.• Stakeholder engagement, reporting and coaching. Engaged as part of a large change management project team for a SAP to Oracle migration. I conducted multiple current and future state analysis and documented these. I facilitated change readiness sessions, tabled the training plan, communication and support. I developed a briefing packs, quick reference guides, frequently asked questions, communication briefs for multiple business units. Weekly I updated the project management schedule, attended meetings and reported to the Project Management Office.

• Organisational structurual change management.• Streamline systems and processes to underpin the growth. • Coaching, training and enabling hiring Managers in HR practices.• Manage external suppliers and negotiate terms.• Evaluate and recommend HR systems to attract the very best talent in the most efficient manor.Engaged to manage change while the company unwent rapid growth. I implemented systems and processes to manage the expansion. In the first year we achieved the targeted 100% growth. To support the change I established many HR processes, templates, reporting requirements and documents. I worked one on one with hiring managers coaching, supporting and advising on a range of HR hiring related questions. I developed a governance process for HR workforce planning for the Board of Directors to enable transparency across the business with hiring and manage costs.

Responsibilities• Organisational Change Management across the operational teams and bakeries.• Review existing systems and process & recommend changes to enable efficiency gains. • Design new processes based on my analysis to enable growth and increase revenue across bakeries. • Coach,train and support the operations teams to drive the change.

Responsibilities• Managing Change for multiple sites across Australia• Development of training strategies and resources on a highly complex IT system• Designing and delivering training & coaching to Senior Managers • Team leadership

Responsibilities• Design and delivery of a Ethics Training program for all staff• Development of a project plan to deliver training in a tight timeframe• Designing and delivering training & coaching to Senior Managers

Responsibilities• Development of a Change Management plan to run concurrently with the changes in the HRIS technology roadmap• Designing and delivering training & coaching to Senior Managers and SME’s• Development and delivery of training strategies and resources• Managing the HRIS system across the whole of Government