Megan Stephens Email and Phone Number

• Managed all ticketing operations for Football Parking, Students, Men's Basketball, Women's Soccer, Baseball and Softball• Assisted with ticket operations for Football, Men's Soccer, Volleyball and Women's Basketball• Hired and manages all USF Ticket Office student workers• Assisted in developing ticketing & marketing strategies for events including audience, promotional builds, email content and distribution plans• Utilized Archtics software for all ticketing operations

• Developed marketing strategies and content for each event including audience, webpage and email content and distribution plans• Coordinated all Trade Show Services and Logistics• Managed show reporting, budget and annual ROI including summary of expenses vs. budget, sales, qualified leads and marketing content• Assisted Training Department as Training and Events Coordinator and serves as the lead for communications

• Managed employee scheduling and all payroll duties• Performed evaluations of Policy and Procedure Documentation to ensure clarity and relevance• Assisted customers via inbound and outbound service calls• Coordinated departmental events and morale boosters

• Managed all ticketing operations for Softball, Student Ticketing and Women’s Basketball• Assisted with ticket operations for Football, Men’s Basketball, Baseball and Men’s Soccer• Conducted renewal service phone calls for all sports – sales and retention• Assisted in all ticketing processes utilizing the Ballena SRMS tool• Hired and managed all Clemson Ticket Office student workers• Conducted payroll for all Clemson Ticket Office student workers• Assisted with daily… Show more • Managed all ticketing operations for Softball, Student Ticketing and Women’s Basketball• Assisted with ticket operations for Football, Men’s Basketball, Baseball and Men’s Soccer• Conducted renewal service phone calls for all sports – sales and retention• Assisted in all ticketing processes utilizing the Ballena SRMS tool• Hired and managed all Clemson Ticket Office student workers• Conducted payroll for all Clemson Ticket Office student workers• Assisted with daily reconciliation Show less

• Assisted customers in office with service and resolution issues• Made renewal service phone calls for all sports• Supervised student workers• Utilized SalesForce to update customer accounts• Managed compliance pass list table for Men’s Basketball games• Assisted with reconciliation and daily deposits• Assisted in ticketing allocation processes utilizing the Ballena SRMS tool• Processed orders/mailing and printing of tickets• Assisted with pre game and game day… Show more • Assisted customers in office with service and resolution issues• Made renewal service phone calls for all sports• Supervised student workers• Utilized SalesForce to update customer accounts• Managed compliance pass list table for Men’s Basketball games• Assisted with reconciliation and daily deposits• Assisted in ticketing allocation processes utilizing the Ballena SRMS tool• Processed orders/mailing and printing of tickets• Assisted with pre game and game day ticketing operations - Completely ran setup, in game, and reconciliation for Baseball and Gymnastics Show less

• Assisted with logistics/planning and sponsorship tracking• Assisted in event planning of fundraising dinners and socials• Managed relationships with event vendors• Planned travel arrangements and procedures• Collected and analyzed participant data

• Audio Coordinator for home football and basketball games - Selected as a lead intern for in-game production• Assisted in game day operations and promotions for all sports• Assisted in preparing game day scripts• Three time Intern of the Week

• Converted all paper client files to electronic• Assists in various tasks when needed

• Assisted in Family Activities Center events such as child watch, parties and holiday events