Megan Gresham (Drozdowski) Email & Phone Number

Fort Myers, Florida, United States

-Leader of a client success team within Global Enterprise -Providing coaching and mentoring to assist associates in their development -Ensuring a high level of customer service is delivered -Utilizing data to effectively manage within my book of business -Maintaining close partnerships with sales to ensure a strong understanding of account strategies

-Drive valuable engagements with Gartner through regular touchpoints with Clients -Collaborate with my sales partner to help strengthen relationships and find growth opportunities -Ensure clients are able to leverage resources to drive their most critical priorities forward -Drive success metrics through following best practices and elevating best practices, when possible-In a mentor capacity, help a new Client Partner complete their training and learning and help to launch them into a successful start within their territory -As a Success Partner, coaching a peer to help them to achieve a goal or to work on an area of focus- Help to communicate all rollouts from the Strategic Cost Optimization Team back to my team and work as a resource for any questions regarding Strategic Cost Optimization -Mentor Ambassador; this team works to help create the best possible onboarding experience for new hires to Gartner

Fort Myers, Florida Area

- Write effective schedules for 150 employees to meet the needs of the business - Oversee all hiring and onboarding processes, including recruitment, applicant screening and interviewing.- Seek and develop talented team members - Maintain timecards and payroll functions within the store - Strategically plan for and anticipate hiring needs for peak times of the year - Address team member concerns in a timely manner - Organize and oversee the review process within the store- Plan and organize volunteer events and activities to connect with the community- Handle all donations for the store - Promote inclusivity and recognize diversity by planning team building events- Run effective Leader on Duty shifts to ensure the brand and guest experience expectations are met within the store

North Naples, Florida

Naples, Florida

Master Of Science - Ms, Organizational Leadership

Currently working towards this degree

Bachelor Of Arts In Political Science, Poltical Science And Journalism

Activities and Societies: Phi Alpha Delta

High School Diploma