Oversees the professional development of Account Management, Business Development, Sales, and Marketing staffDevelopment of systems and structure to optimize sales and performance to achieve strategic objectivesDevelop, implement, and track sales plans and objectives Plan establishment to develop existing customer base and secure new business

Created a high performance environment by establishing proper metrics and delivery goals, and coaching and mentoring the Account Management team members to achieve them.Drove company-wide change and process improvement by leading cross-functional teams and projects to improve the order-to-delivery process. Partnered with team members across all areas of the company to improve efficiencies, profitability and business results, drove the strategic planning process toward innovative… Show more Created a high performance environment by establishing proper metrics and delivery goals, and coaching and mentoring the Account Management team members to achieve them.Drove company-wide change and process improvement by leading cross-functional teams and projects to improve the order-to-delivery process. Partnered with team members across all areas of the company to improve efficiencies, profitability and business results, drove the strategic planning process toward innovative solutionsReported and analyzed key customer metrics such as order fill rate, on time delivery, order accuracy, pricing, order creation timeliness, etc. Show less

Developed, implemented and tracked sales plans and objectives to maintain business competitiveness and support for overall company financial goals and objectivesMaintained a comprehensive perspective and understanding of markets, industry developments, customer concerns and economic conditions Prepared and analyzed sales reportsMaintained contact with all clients to ensure high levels of client satisfaction. Directly managed accounts as well as generate and managed leads… Show more Developed, implemented and tracked sales plans and objectives to maintain business competitiveness and support for overall company financial goals and objectivesMaintained a comprehensive perspective and understanding of markets, industry developments, customer concerns and economic conditions Prepared and analyzed sales reportsMaintained contact with all clients to ensure high levels of client satisfaction. Directly managed accounts as well as generate and managed leads Proposal development and customer presentations developmentAchieved significant growth on 70% of total portfolio through new product developmentIncreased ASP through multiple projects aligning material costs and run sizes across customer base Show less

Interfaced with customers and internal departments to manage multiple account-related projects and ensure quality and timely completionPrepared various reports to support the sales functions Communicated due dates, timelines and expectations to customers and internal departmentsIdentified problems, summarizes and develops strategic solutionCoordinated resolution of customer quality complaints and any necessary rework. Ensures completion of root cause analysis and implementation… Show more Interfaced with customers and internal departments to manage multiple account-related projects and ensure quality and timely completionPrepared various reports to support the sales functions Communicated due dates, timelines and expectations to customers and internal departmentsIdentified problems, summarizes and develops strategic solutionCoordinated resolution of customer quality complaints and any necessary rework. Ensures completion of root cause analysis and implementation of preventative processesEntered, processed, communicated and tracked orders internally and to customers on timeDirectly managed assigned accounts and inbound leads Show less

Managed and coordinated work on litigation, pre-litigation, audit, and bankruptcy casesDrafted qualified written requests, demands for assistance, and responses to opposing counselPerformed reviews and underwriting of loan packages for submission to numerous small and large mortgage servicersNegotiated with mortgage servicers for loss mitigation assistanceProvided assistance in negotiating short sales and deed-in-lieu of foreclosure

Performed reviews and underwriting for loan packages for submission to numerous small and large mortgage servicersNegotiated with mortgage servicers for loss mitigation assistanceManaged and postponed foreclosure sale dates