Megan D. Email & Phone Number

Remote

- Serves as Integration and Operations Lead - EHR- Independently runs and oversees the operations branch of the Integr8 product- Facilitates monthly deliverables to clients in a timely manner- Identifies and suggests way of improvement for the product functions- Creates and modifies Standard Operating Procedure documentation for the Integr8 product- Collaborates with the Integr8 team to assist with testing of new code/changes - Completed SAFe Scrum Master training- Created new workflow intakes of CCDAs and HL7 files via modified workflows from established flows in Corepoint Integration Engine whose data feed into SQL- Acted as Corepoint administrator by establishing connections, names, alerts, and workflows

Remote

- Served as Production Operations Lead - Medicaid- Acted as SME for the Medicaid line of business under the Production Operations/Analytic and Reporting department- Collaboratively worked with the operations, development and information systems team to ensure the monthly operating cycle is delivered efficiently and effectively (timely and accurate)- Closely worked with the operations and technology teams ensuring hand-offs and dependencies are understood and maintained- Defined and monitored a comprehensive (data intake to dashboard) quality assurance program and related continuous improvement program- Defined, developed and monitored key metric reports to ensure technology is working optimally for customers- Developed and delivered against a continuous improvement program for all technology platforms in use – dashboards, cubes, warehouse, SQL, SSIS, Sisense, etc. - Collaborated with the Medicaid team to assist with testing of new code/changes- Assisted with the implementation of new clients- Performed duties of those as a systems process analyst- Performed all other duties listed under systems prices analyst role

Remote

- Worked under strict deadlines to facilitate timely deliverables through a multi-department, cross-functional team.- Demonstrated solid organizational skills with the ability to balance workloads efficiently, work under pressure, and coordinate multiple projects simultaneously with attention to detail- Reflected Project Management across multiple teams within Pulse8- Showed flexibility, adaptability, and motivation to contribute to a growing operation- Generated and modified Standard Operating Procedure documentation- Demonstrated the ability to effectively translate technical specifications, errors, and business logic through written and verbal communications to both technical and non-technical customers or stakeholders.- Debugged, traced, and diagnosed SQL and logic errors- Developed and modified SSIS packages as needed- Experienced working with and modifying windows batch files

Rochester, New York, United States

Duties of being on the New York State All Payer Database team included: Risk Adjustment, Encounter Data Submissions, Claims Researching, Implementation Testing, Financial Reporting, Encounter Submission Protocols, Informatics, and Vendor Oversight and Audits- Daily operations included, but were not limited to: file submissions and reconciliation, data integrity reviews, develop and build application testing functions, reporting, and supporting business partner functions for Revenue Data Management while compliant with relevant state and federal regulations- Departmental lead for Medicaid Risk Adjustment - Monitored the status of new, existing and previous discrepancies of recovery situations (rejected claims)- Lead the testing and implementation of technical solutions through multiple testing environments to meet New York State agency regulatory requirements - Acted as a vendor intermediate involving New York State Encounter processes, including any research analysis needed to resolve data issues- Created and modified SQL queries to research data ad hoc- December 2018 Core Contributor Recipient

Rochester, New York, United States

- Analysed 5 monthly optical shop ledgers and supplies data/analysis related to variances, budgets, and other requests- Monitored and updated weekly sales reporting containing multiples statistics for the Flaum Eye Institute’s 5 locations- Created optical shop policies and “how-to’s” to assure compliance and correct handling of sales- Acted as sole SME/administrator for the point of sale software (My Vision Express) used for all 5 optical shops- Updated inventory analysis to include period reporting, ad hoc analysis, and support of special projects- Performed ad hoc reporting as requested, assisted with monthly close as needed, annual budgeting processes, presentations or other similar needs- Assisted with pricing of all stock sold through optical shops- Acted as project coordinator for an acquisition with two locations- Filled in as departmental Accounting Bookkeeper IV for approximately two months (journal entries, request for payments, vendor relations, etc.)

Rochester, New York, United States

Rochester, New York, United States

Master Of Business Administration (Mba), Business Administration And Management, General, 4.0

B.S.H., Health Services Administration

Activities and Societies: ACHE Student Associate, FHCA (Future Health Care Administrators)Minor: Spanish