• Oversaw logistics of comprehensive implementation initiatives for leading healthcare organization which generated more than $1 billion in annual revenue, serving more than 100,000 network providers and 100 million patients nationwide.• Evaluated operations of medical practices pertaining to data management, clinical procedures, communications, financial tracking, and reporting processes.• Actively managing multiple projects, including ongoing market additions for a national network of 2600 physicians and new practices of a personalized preventative care model organization with 800+ affiliated physicians.

• Wholly owned the implementation of a new service for 200 providers across five unique clients as the only subject matter expert in the department.• Developed and optimized rollout processes and collateral for the new service, which culminated in the cross-training of the Senior Associate cohort.• Formally mentored three new associates through the Onboarding Immersion Program. • Provided valuable insight into client satisfaction to senior leaders across the organization by managing the Client Satisfaction Survey strategy, analytics, questions, and report automation.• Managed over 20 on-site and remote implementation projects working to identify breakdowns in workflow and recommending best practices to enhance organizational performance.• Worked on a rolling implementation to optimize operations of facilities with 150+ providers, leading individual project working streams and reporting progress to senior stakeholders for a national client with over $13 million annual revenue.• Directed multiple implementations simultaneously, impacting platforms accessed by thousands of physicians.• Allocated more than 65% of billed hours to offsite projects, travelling extensively to client locations nationwide to appropriately assess and streamline operations.• Contributed to 60 unique projects for more than 1000 providers during tenure.• Delivered on-site support to more than 30 unique client implementations during tenure, promoting accuracy and efficiency of clinical workflows.• Personally trained over 1200 clients and end-users via live seminars, recorded webinars and on-site meetings, directly mentoring new analysts and associates.• Worked with internal department leadership to enhance knowledge management by improving practice guidelines, documentation frameworks and education collateral which were accessed by thousands of ancillary staff and stakeholders.

• Contributed to multiple key projects for a national organization of more than 500 physicians that nets $76 million annually in revenue • Led client trainings and provided onsite go-live support throughout transition to newly optimized platforms, working to optimize practice management, physician billing and electronic health records management processes.• Consistently ensured the highest quality of deliverables, leading data-gathering sessions with clients and facilitating triage processes throughout all phases of implementation.• Earned promotion and company award in recognition of exceptional project performance and process optimization abilities.

• Supported research investigators, doctors, clinical coordinators, pharmacists, and technicians in a national leading organization for research studies.• Facilitated phase 1 through phase 4 clinical trials dedicated to biological psychiatric research.• Responsible for ensuring data accuracy and protocol adherence throughout the course of the studies.• Investigated and resolved queries based on information discrepancies.

• Trained in urology/gynecology and women's healthcare pharmaceuticals.• Relocated to a new state and successfully maintained market share in a top performing territory amongst competitors.• Quickly developed interpersonal relationships with doctors, nurse practitioners, nurses, and office staff.

Worked in the psychology lab assisting the professor and graduate students with experiments on addiction. Performed phone screenings and in-person screenings and assessments with a variety of participants. Handled data entry and learned research procedures in a professional setting.

Teacher's assistant for American Sign Language I. Assisted by leading small group activities. Helped with class demonstrations and quizzes.

Represented the chapter at weekly meetings. Reported information to and from the chapter and the other Panhellenic delegates. Supported a variety of fundraisers hosted by Panhellenic. Educated new members on the role of Panhellenic and encourage unity among the chapters. Met weekly with executive officers to discuss chapter business and make decisions

One of five members of Honor Board. Met weekly to consider the actions and needs of fellow sorority sisters. Oversaw social events to ensure the values and character of Delta Gamma were upheld

Wrote biyearly reports to the national sorority magazine. Communicated with the chapter on weekly basis with a business update through PowerPoint and email. Documented minutes and attendance at weekly meetings. Oversaw chapter functions and decisions as a member of the chapter management team

Planned and coordinated Homecoming events between Delta Gamma and a partnered fraternity; won first place. Maintained good relations with fellow Greek houses and UGA

Selected to participate in a 6-week program in Ireland to work with the COPE foundation. Volunteered in a secondary school for children with mild intellectual disabilities. Assisted in a job training facility for young adults with mild intellectual disabilities. Gained over 140 hours of direct contact with people with developmental disabilities. Acquired excellent social and adaptive skills in new and unfamiliar settings. Explored the country of Ireland while experiencing an immense amount of Irish culture and learning about the history of Ireland.

Worked in the Gourmet Marketplace. Assisted with both personal and business gift orders within specific price points. Learned how to set up store displays, opening and closing tasks and perform a biannual inventory. Gained excellent customer service skills working with clients in person and over the phone in a fast paced environment.