Digital Communications Specialist
St. Louis, Mo
Dig into data and surface actionable insights to optimize and evolve Ameren’s digital communication channels. Responsible for strategy, analysis and optimization of digital communications initiatives, including paid digital media (social, display, PPC), customer-facing emails, and web analytics. Selected and implemented new software platforms (social media management, email service provider) to improve workflow and reporting capabilities for the corporation. Introduced tracking and reporting measures where none existed before (email engagement metrics, A/B testing, cross-platform tracking, web scenario analysis, etc.).