Support the Sales & Catering team administratively including correspondence, preparing reports, and assisting with reservations and rooming list. Assist the Sales & Catering team with the preparation of contracts, proposals, and addendums. Properly code Sales invoices to upload them into Birchstreet and create invoice batches. Block group and meeting space specifications and ensure that accurate information is collected and entered in the reservation system. Assist in the preparation of Banquet Event Orders and internally distribute to departments when necessary. Prepare detailed and quality Group Resumes and internally distribute to all necessary departments. Complete additional projects as assigned.

Inspected the cleaning of guest rooms and set the room for any incoming arrivals. Organized and stocked housekeeping closets with linen sets and amenities. Cleaned hotel and guest rooms, changed linen and made beds, vacuumed, swept, mopped floors, cleaned bathrooms, showers, toilets, sink, and countertops when necessary or short staffed. Completed any additional duties when assigned.

Assigned housekeeping sheets to housekeepers. Stocked housekeeping closets toe ensure linen and amenities are fully equipped. Inspected guest rooms and public outlets daily to ensure the quality assurance program is being followed. Used HotSOS software to report maintenance issues and maintenance prevention of guest rooms and housekeeping areas. Investigate, verify, report, and record any guestroom issues from previous stays. Performed cleaning duties when staff shortages occurred.

Registered guests and assigned rooms. Processed guest check-ins and check-outs. Answered questions and addressed complaints. Coordinated with housekeeping or maintenance as needed. Performed other duties when assigned.

• Assist Oregonians with setting up their iMatch profile and begin looking for work. • Greet, assess and guide Oregonians. • Use computer and perform data entry. • Handle sensitive information confidentially.

• Answer incoming phone calls in an extremely courteous, enthusiastic, and professional manner • Schedule service reservations • Identify guests' needs, clarifying information, and offering assistance and support

Registered guests and assigned rooms Accommodated special requests whenever possible Processed guest check-outs. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures Answered questions and addressed complaints

Took incoming calls for 5 hotels Provided rates and availability for potential guests Booked reservations when necessary

Registered guests and assigned rooms Accommodated special requests whenever possible Processed guest check-ins and check-outs Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures Answered questions and addressed complaints Made same day reservations and future reservations when necessary Worked closely with the housekeeping department in the keeping room status reports up to date and coordinated requests for maintenance and repair work

-Greet and interact with customers on the phone in a friendly and professional manner- Connect customer to the requested department or employee.

·Assist Sales in responding to all incoming inquiries of room blocks and function space to include quoting of date availability, rates, blocking rooms, and contractual execution in adherence within defined sales strategies. ·Meet and greet clients at their events and take care of any needs they may have.·Performs other duties as assigned.

Registered guests and assigned rooms. Accommodated special requests whenever possible.·Processed guest check-outs.·Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.·Made same day reservations and future reservations when necessary.·Worked closely with the housekeeping department in the keeping room status reports up to date and coordinated requests for maintenance and repair work.·Answered questions and addressed complaints.

·Greeted customers and ascertain what each customer wants or needs.·Computed sales prices, total purchases, and receive and process cash or credit payments.

Managed team to deliver excellent guest service, quality product, and store cleanliness.·Performed all roles and duties of a team member.