-Consult with clients on an individual basis to strategize the legal corporate structure best suited for their personal business ventures.-Contact and work with various state agencies and the IRS to form legal entities including LLCs and Corporations.-Advise clients regarding estate planning processes including the creation of trusts, wills, advance healthcare directives, etc. to ensure asset protection and probate avoidance.-Attend and take notes during court sessions, send out hearing notices and defaults, correspond with city officials, and compile court schedules for the lead attorney in respect to his administrative law judge duties for the City of Millcreek. -Assist the lead attorney with various special projects including aiding with discovery requests, drafting legal documents and contracts, compiling case documentation, and reviewing and editing written correspondence.-Manage a compliance review team that performs periodic audits of recorded phone calls from client call centers to ensure compliance with all applicable regulations and company policies. -Extensive experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) creating and editing customized spreadsheets, legal documents, and presentations.

-Renew state business licenses on behalf of clients for an average of 450 entities per month.-Manage customer accounts by providing advice on business entities (including entity creation, renewal, and dissolution) in addition to soliciting and administering registered agent services.-Create and maintain customer records using Microsoft Dynamics 365. -Forward state and legal documents to clients using registered agent services.-Peer edit various legal documents for in-house attorneys including court briefs, pleadings, attorney correspondence, etc.

-Managed the grading, record keeping, and advisory of over 500 students.-Read and responded to daily emails from students regarding various issues related to course material.-Developed individualized solutions for students with concerns and special circumstances. -Provided individual feedback to students in preparation for assignments and tests.-Graded assignments in conformity with established rubrics, collegiate writing expectations, and MLA formatting.

-Greeted customers and filled orders in drive-through and eat-in stations.-Handled an average of $2,000 per day of cash and card transactions.-Helped team prepare various menu items.

-Processed cash and card customer transactions. -Developed and provided excellent customer service to ensure exceptional customer satisfaction.-Effectively balanced multiple tasks in a high stress environment including: receiving customer orders over the phone, seating customers, taking payments, preparing take-out meals, and other restaurant duties.