Memorial Affairs Coordinator
Current• Analyze issues relevant to casualty operations, evaluate the situation, and take actions accordingly. Have complete understanding of Memorial Affairs responsibilities to include casualty operations; benefits; mortuary operations; cemetery operations and mass casualty support. • Knowledge of administrative procedures to be followed when applying for benefit entitlements offered by organizations such as the Department of Veterans Affairs and Social Security Administration. • Coordinate, prepare, and process travel authorizations and vouchers in Defense Travel System (DTS) or submit to CMAOD as required for the type of authorizations on behalf of family and Service members IAW regulatory guidance that results in timely and fact accurate payments.• Prepare and submit travel authorizations within 4 days and with no more than 3 itinerary changes.• Update and maintain Travel and Transportation tracker with fact accurate and complete data that communicates the current status for all required fields.• Upon receiving correct and completed documents prepare and submit fact accurate travel claims ensuring only authorized expenses are processed.• Process completed vouchers within 5 days with no more than 5 instances of exceeding the processing time requirement during the rating period.• Coordinate the arrangements and request for personnel to perform all Army military funerals and planeside honors for the Fort Campbell area of responsibility.• Update MFH data base with fact accurate data to account for MFHs NLT 5 business days after the service.• Execute the mortuary program IAW AR 638-2, DA PAM 638-2 and deliver casualty assistance services that are fact accurate, efficient, effective, and timely ensuring compassionate care is accomplished for casualty cases assigned by the supervisor.• Prepare casualty documents for briefing CAOs on duties and responsibilities before initial visit with PADD or NOK.