• Meeting the agreed outcomes for our clients• Respecting our clients wishes and choices as individuals• Assisting with social and community objectives• Promoting a positive company image at all times• Ensuring the privacy, dignity and safety of our clients

Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to bookingCommunicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability etc.Convert warm leads into appointments/sales in order to meet key performance targetsDeliver high quality customer service & care, in line with the expectations of a leading private healthcare… Show more Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to bookingCommunicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability etc.Convert warm leads into appointments/sales in order to meet key performance targetsDeliver high quality customer service & care, in line with the expectations of a leading private healthcare businessLiaise with Hospital Departments to address communication or administrative issuesReport to the Sales Manager on any escalations or concerns for activity and performance. Book follow ups for the patients Show less