Megan Perkins Email & Phone Number

Ireland

Dublin City, County Dublin, Ireland

Bord Gáis Energy is an energy services and supply company committed to satisfying the changing needs of customers and helping them transition to a lower carbon future.In my current role as Digital Experience Manager I act as product owner prioritising the digital roadmap, with ownership for digital optimisation plans feeding into the wider digital roadmap. In addition to this I support the roll out of customer focused projects, the optimisation of key customer journeys and the day-to-day management of web content.

Dublin, County Dublin, Ireland

Life Style Sports is Ireland’s largest sports retailer, empowering the stylised athlete to achieve their goals with best in class premium performance-wear.- I managed day-to-day operations of the Life Style Sports website, overseeing online trade, product merchandising, content management, global product launches and user journey optimisations.- I managed programs which delivered a YoY uplift of 145% in sales and 45% in conversion in 2021.- I was responsible for the end-to-end audit of all web page, reducing total web page count by 42%, freeing up time spent updating and maintaining these pages, in turn allowing for greater time and focus on CX and SEO.- I acted as a mentor to Ecommerce Executive colleagues, giving guidance on content and merchandising, production publication and user navigation considerations.

Dublin, Ireland

Dunnes Stores is a leading Irish retailer with a promise to offer better value and better choice across food, clothing and homeware at affordable every-day prices.In this role I worked side-by-side with trading colleagues to deliver the online strategy, KPI’s and budgets, whilst ensuring the website was visually impactful to offer a compelling shopping experience.- I achieved a 43% uplift YoY, and 10% uplift on budgeted sales, in 2018, by working closely with buying partners to carefully forecast inventory requirements and pushing for significant YoY increases.- I managed online product merchandising for 60 departments and in-house designer brands, using data driven insights, company trade drivers and best practice to inform product prioritisation.- I executed B2C launches and campaigns, with responsibility for image and copy validation, category creation, inventory management and content publication, learning to pivot as demands changed.- I funnelled web designers & developer’s workflow, provided direction on email design, linking, CTA’s and landing page content prioritisation.

Seattle, Wa

Nordstrom is a leading fashion retailer offering unparalleled clothing, footwear, accessories, home goods and gifts to make shopping fun, personalised and convenient, with a commitment to provide customers with the very best service, selection, quality and value to allow them to express their own unique style. In this role I worked as part of a large team delivering newness to the site everyday. During my time I held responsibility for mens designer, footwear and fine jewellery.- I was responsible for product page publication, image and copy validation, keywording and merchandising via a CMS, while adhering to a 24hr SLA.- I increased product offering by 20% in 3 months by addressing copy/imagery/compliance issues.- I ensured merchandising was in-line with site standards and industry best practice to aid product discovery and offer the best possible customer experience.- I executed time sensitive site experiences to support B2C omnichannel campaigns and brand launches, coordinating timely cross-departmental efforts of product presentation.

Seattle, Wa

During my tenure at Nordstrom I had the opportunity to gain exposure to another side of e-commerce, whilst covering a maternity leave, an opportunity I gladly grabbed with both hands!- I was responsible for monitoring daily user generated content (UGC) and fulfilment centre returns data for quality and fit issues, presenting data to buying partners to inform future purchasing decisions.- I introduced size guides and fit tips at style level, the aim being twofold, reduce the online return rate and improve customer satisfaction when online shopping.- I achieved a 16% sales uplift, and 4% drop in returns, for a top brand with PDP fit suggestions. - I worked with buying and fulfilment centres to ensure stock was labelled in accordance with the FTC and determined next steps for non-compliant stock.

Bachelor’S Degree, International Business And Spanish

Marketing, Management, Accounting, Economics, Logistics & Supply Chain Management, Law, Ethics, Communications, Spanish Language.

Bachelor'S Degree, Erasmus Programme

Translation, Interpretation, Spanish as a Foreign Language, Intercultural Studies.

High School, Leaving Certificate

Irish, English, Maths, Spanish, Business, Home Economics, Biology.