Megan Roberts Email & Phone Number

Sechelt, Bc

Vancouver, Canada Area

Sechelt

• Provided operational and administrative support to the members of the detachment and service to the public.• Responded to telephone and in-person inquiries and dispatched calls when necessary.• Created and updated police files in the PRIME database.• Gathered and analyzed data on crime statistics to identify trends in different types of criminal activity.• Wrote the RCMP Annual Report.• Transcribed statements used in investigations.• Liaised with the Department of Justice and court personnel.

Vancouver, Canada Area

Vancouver

As a Delivery Planning Officer, I played a regional management role in Canada Post's community mailbox conversion project for parts of British Columbia. This involved an extensive mapping component, database management, municipal engagement, and customer relations support throughout the timeline of the project.• Worked as part of a team to implement a high profile, national level project on streamlining postal service delivery.• Followed a strict set of policies to design and create maps which showed the location of community mailboxes in various cities.• Consulted with planners and engineers on utilities infrastructure, environmental regulations, and municipal policy.• Built relationships with customers and resolved concerns and complaints.• Inspected community mailbox installations to ensure they were correctly located and safely installed.• Purchased community mailboxes (CMB) and had them either replaced or upgraded based on whether the CMB site was either vandalized or nearing the end of its life cycle.• Delivered keys to customers and explained community mailbox upgrades.• Updated and maintained information in AMS.On January 26, 2016, the national project team was laid off following a change of government and suspension of the project.

Vancouver, Canada Area

Western Economic Diversification Canada (WD) is a regional economic development agency responsible for Canada's four western provinces. WD's mandate is to promote the development and diversification of the western Canadian economy, coordinate federal economic activities in the West, and reflect western Canadian interests in national decision making.• Worked as part of a team to implement the Canada 150 Community Infrastructure Program (CIP 150).• Strengthened my analytical skills by assessing 40 applications to CIP 150 on whether the proposed projects met all the eligibility criteria and priorities of the department.• Wrote fourteen CIP 150 project reports.• Communicated funding decisions to applicants and explained protocols to ensure the information was not made public until after a federal announcement date had been made.• Prepared the Contribution Agreements that were sent out to successful applicants and ensured WD received the signed contracts before their due date.• Delivered a presentation on the achievements of projects under the Strategic Partners Initiative-West Coast Energy portfolio to over forty federal employees.• Worked on the Aboriginal Economic Growth portfolio, gaining knowledge on First Nations history in Canada as well as their government/industry relations.• Conducted outreach and engagement with external Aboriginal stakeholders.

Vancouver, Bc

BPI offers a database that provides clients with live updates on changes in the U.S. healthcare industry. • Compared medical insurance policies and analyzed changes in them over time. • Summarized information into custom written reports to communicate to clients the latest updates in the healthcare industry.• Conducted four interviews and trained two new employees.• Worked on several projects simultaneously, increasing my time management and prioritizing abilities.Company website: http://policyreporter.com/

Vancouver, Canada Area

• Researched and gathered information on US medical insurance policies for pharmaceutical products, medical devices, and medical procedures.• Populated the database with medical policies to enable the comparison of changes in insurance criteria over time. • Enhanced my attention to detail abilities while maintaining quality control over the database.

West Vancouver

Whole Foods Market is a high end grocery store that sells the highest quality natural and organic products available. For nearly six years I worked part time as a cashier and customer service representative at the West Vancouver location, which has been formally recognized and awarded as one of the top ten Whole Foods Market stores.• Processed orders accurately and efficiently, maintaining corporate standards to ensure customer loyalty.• Provided excellent customer service by answering questions and resolving complaints.• Supervised the delegation and completion of duties and oversaw that the daily opening and closing procedures of the department were met, strengthening my leadership and organization skills. • Actively promoted sales in the store by educating customers about products and sale items.• Supported and implemented policy changes at Whole Foods Market by explaining to customers how we are working to conserve the environment by changing our practices.

Stanley Park, Vancouver

Stanley Park Ecology Society promotes awareness of and respect for the natural world and plays a leadership role in the stewardship of Stanley Park through collaborative initiatives in education, research and conservation.• Conducted and performed water quality tests at Beaver Lake to monitor phosphorus, pH, salinity, nitrogen and oxygen levels.• Identified and removed various destructive species around Lost Lagoon, enabling the environment to restore the area with native vegetation.

Vancouver, Canada Area

• Coordinated and led geography sports teams in various UBC recreational events. • Raised interest about and engaged students in the various sporting events they could participate in through the GSA, gaining excellent event planning experience. • Advertised, subsidized costs, maintained a dialogue with the Vice President External and contacted team members.• Helped organize and run social events and fundraisers. • Recorded clear and concise minutes of bi-weekly meetings. • Drafted event summaries on sporting activities that took place which were published in the GSA monthly newsletter, communicating to students the opportunities available through the department.

Bachelor Of Arts (B.A.), Double Major In Geography (Environment And Sustainability) And Political Science

Activities and Societies: Geography Students AssociationVolunteered as the Sports Representative and worked on the Sustainability Committee.

Political Science

• I participated in UBC’s Go Global Study Abroad program by going on an exchange in France where I studied at Sciences Po. Grenoble.