Megan Smith Email & Phone Number

Kennesaw, Georgia, United States

Proven track record of transforming dissatisfied clients into loyal customers by effectively managing expectations and delivering exceptional Runway projects. Proficient in developing and maintaining project tasks, timelines, budgets, and resource allocation. Coordinating with internal teams to ensure timely completion of deliverables within scope. Conducting regular project status meetings with clients, offshore developers, and vendors. Keeping updated on latest digital marketing and eCommerce trends and technologies to offer innovative solutions to clients.

Gardena, California, United States

Managed multiple client accounts and successfully executed project management. Created comprehensive project plans with accurate forecasts, estimates, and resource allocation. Coordinated with internal teams to ensure timely completion of tasks within scope. Conducted client training sessions for seamless adoption of new website features. Developed efficient project documentation and strategy plans for effective project execution. Drafted standard operating procedure documents for streamlined project maintenance.

Boulder, Colorado

Led and managed legacy clients, high-revenue, multi-million-dollar clients, and recovery clients. Created and maintained project roadmaps, set project deadlines, conducted QA, and coordinated launches. Prepared detailed spreadsheets and reports for cross-functional team meetings and client presentations. Developed and maintained strong client relationships, resulting in increased loyalty and sales. Performed various administrative duties as assigned to support project success.

Westminster, Colorado

Successfully coordinated the largest project in the company's history to date. Consistently completed project sprints on average one week ahead of the assigned due date. Acted as a liaison with assigned resources and vendors, and managed purchase orders and quality assurance procedures to ensure project success. Created and maintained detailed documentation for the company's standard operating procedures.

Plano, Texas

Consistently delivered financial-based projects every quarter before their respective due dates. Delivered data presentations to C-level executives of renowned clients including PepsiCo, Chevron, P&G, Pfizer, and other industry leaders. Created detailed training manuals on Excel reporting, iContact email marketing, and effective communication for nonprofit/client outreach. Successfully managed client matching gift programs, grants, and volunteer events, improving the overall project completion process.

Mount Pleasant, South Carolina

Demonstrated exceptional performance as an Administrative Assistant and quickly promoted to Compliance Analyst within just six weeks of being hired, setting a record for the fastest promotion in company history. Developed and upheld stringent organizational standards to ensure the delivery of high-quality service. Collaborated with a team other compliance analysts to effectively resolve a backlog of thousands of files. Acquired in-depth knowledge of legal and regulatory compliance regulations for the medical equipment industry, enabling the successful and efficient execution of job responsibilities.

Normal, Illinois, United States

Spearheaded the maintenance of company brand materials and physical working spaces, surpassing presentation standards and driving store sales growth. Collaborated with other team leads to review priorities, including special instructions, product promotions, new products, and price changes. Led a team of 20+ cashiers to deliver an exceptional, seamless, and rewarding guest experience, while implementing strategies to enhance team member adherence to company regulations and performance goals.

Project Management

Business Administration And Management, General

General Studies