Meggan De Robillard Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

I started at EcoPack as a Customer Relationship coordinator, responsible for the relationship between EcoPack and its current existing clients and to cultivate new client relationships. I was then offered full-time employment and my role expanded to include sourcing and approaching new clients. I now am also responsible for reconciling the accounts of both customers and suppliers.Duties:- Reception and switchboard- Maintaining a high level of customer service and checking on customers via phone and email- Responsible to answer all queries received by phone call, email, and via WhatsApp and walk-ins- Preparation of quotes for orders as well as for custom branding- Preparation and follow-up of pro forma Invoices, Tax Invoices, and payments- Recording all supplier invoices and allocating payments made- Reconciling accounts for both customers and suppliers- Sending out statements and following up on outstanding payments- Chasing up on outstanding payments and bad debts- Looking for new clients and contacting them to tell them about our offerings- Creating SOPs for systems from the CRM software to any accounts and other systems- Picking and packing stock- General all-rounder able to fill in for other members of staff in operations, warehousing, and accounts.

Cape Town, Western Cape, South Africa

While not being able to have children myself it was a blessing that while I was looking for more permanent work I was able to work in a part-time position such as this. With some personal assistant tasks regularly being performed in addition to my Au Pair duties.Responsible for a young boy of 7 years old, driving to fetch him from school, keeping him entertained and stimulated as well as providing guidance and education in creative ways. During School holidays I planned and arranged exciting outings and activities to do with him as I was usually with him for a whole day.

Online Position

I returned to the School on request by the owners to assist in bringing the school's accounts back on track. The accounting system required an overhaul, focusing on the reconciliation of old/ bad debt and restructuring the payment system to streamline revenue.An extensive focus was made to collect outstanding payments and to create payment plans for the parents struggling to meet financial commitments. Special plans and payment arrangements were also structured for parents, to assist during Lockdown by way of mediation between the owners of the school and parents.Streamlining was once again introduced with a formal accounting system, (QuickBooks) to create reports, in order to track the school's progress in returning to positive account status. Automated invoicing, statements, bank recons, and debt notices were also introduced to assist with the administrative burden.My accomplishments with the school were reconciling all debt and fixing all gaps in financials since I was last at the school. With the system essentially running itself with minimal supervision after my input.

Cape Town, Western Cape, South Africa

Customer Service advisor for Three UK Based Companies, Very, Littlewoods, and Littlewoods Ireland.Customer service in the area of personal finance and online Retail. Fast paced working environment requiring daily customer interaction working in a large team structure. The role required on the spot decision making to cater to individual customer needs as well as following procedures outlined by the company.Duties:- Assisting customers with payment and process queries- Tracking orders and directing instructions to logistics departments for fast turnaround of deliveries.- Assisting customers with account payments and payment collection- Refund and return processing- Processing Customer complaints, Customer retention and rebate processing

Randburg

Administrative Clerk with additional duties as Personal Assistant, Receptionist, and Classroom AssistantMy role involved a strong focus in managing the finances for the school but had extended responsibilities as a Personal Assistant to Managing Director as well as the Headmistress, Receptionist duties as well as various additional tasks required in daily operations. As administrative Clerk I was responsible for all office administration, streamlining the office structure and I also created systems to run business operations easily and with a cost-effective approach. Daily duties involved:- Invoicing and payment processing- Debt collection- Management of Student Accounts- Bank Recons- Tax reference letter processing- Stock orderingI was also regularly involved with the activities at the school including assisting teachers and Students with various items and Queries.Additionally I also regularly performed more than my station required, as follows: - Organizing Donation drives- Planning and management of school outings - Driving duties- Technical assistance to members of staff and performing research - Substitute and assistant teacher requiring Lesson planning- First Aid officer

Johannesburg Area, South Africa

Assistant and Apprentice Project Manager to the Owner of MacDev Developments, a Business and residential construction company based in the Gauteng area.Role required working closely with the owner to manage projects with tight deadlines. It required liaising with clients to discuss needs as well as to ensure the satisfaction of results, preparation of quotations, budgeting, planning, research, and ordering stock. My managerial duties involved staff supervision across multiple sites, Asset Tracking, and stock control.Attention to detail and exceptional knowledge of building processes and materials was required to ensure high-quality work was delivered to clients. It was also important that I had good time management and was able to adapt to change easily and use problem-solving skills to resolve issues.

Richards Bay Area, South Africa

Duties:- FOH Manager/ BOH Manager- Bartender and waitress- Stock control in both the bar and the kitchen- Receptionist/ front of house: responsible for reservations and bookings, receiving payments and invoicing, taking phone calls, receiving and ordering stock as well as other general duties. - Bar manager, responsible for daily stock take, ordering and receiving stock, managing promotions and events.- Cash-up and Reconciliation- Hotel Reservations, bookings, and check-ins/ checkouts- General maintenance tasks

Richards Bay Area, South Africa

Duties:- Bartender - Stock control- Ordering Stock- Cash up- Running of functions - Waitress duties- Set up for events

Mozambique

Duties:- Hostess – Cook, Cleaner/ steward, Crew, and gilly- Stocktake and provisioning for charters - Helm and Tender Duties- Photographer- Guest Relations

Kwa-Zulu Natal

Duties:- Graphic design and printing- Stock control- Sales- Cold canvassing- Invoicing- Marketing and Promotions

Westville, Kwa-Zulu Natal

Duties:- Circuit coach- Sign up new members Motivate current members- Train new members in use of equipment- Train existing and new members in the use of the computerized SMART exercise system- Handle money from petty cash and receive and process member fees.- Following policies and procedures to maintain franchise integrity - Marketing and promotion of specials, events, and competitions - Attend and complete regular training in various aspects- In charge of the wellness and eating program

Zinkwazi Beach, Kwa-Zulu Natal

Duties:- Trained and promoted through 12 levels of responsibility from Counselor-in-training to Squad-Leader, then later worked as a permanent staff member as the Head Counselor.- 24-hour responsibility, support, mentoring, supervision, and instructor- Planning and execution of activities, events, educational activities, and games Training, mentoring and evaluating aspirant camp counselors- Marketing and promotions at various events and places- In charge of the tuck shop, Infirmary, Campout, Arts and crafts- Driver and person in charge of checking children onto their correct flights or buses - Stock control and buying- Running general errands- Helped out with general maintenance of entire campgrounds, equipment, and facilities- Certified in first aid and child psychology- Brainstorming for future themes, activities, and events- In charge of interviewing, selecting, and training new staff - Evaluating the squad leaders- Responsible for hiring, evaluating, and keeping records of staff- Selecting staff to work on a contractual basis to ensure there were sufficient staff for the number of children at camp, and enough staff to work on the bus from Johannesburg to Zinkwazi and the return trip

Kwa-Zulu Natal

Duties:- Office administration duties- Internal and external sales - Order taking- Stock control- Importing goods and administration of imports- Stock management, picking, and packaging- Computer graphic design,- Design of advertising - Invoicing and bookkeeping - Website development

Duties:- Independent sales representative - Cold- canvassing- Identifying, approaching and recruiting new clients as stockists- Taking orders- Maintaining stock and displays