Meghan Scott Email & Phone Number

Peoria, Illinois Area

Specialized in handling customer interactions on all social media channels, including Twitter, Facebook, and InstagramSearched out customers interactions on social platforms and strategized new ways to interact with customer base in the social media spaceUp to date with marketing efforts and plans that will launch on social channelsExcellent written communication skills with professional grammar and spelling competencyBalance multiple streams of work at one time, while keeping a focus on average response times to customers and handle times of emails and tickets

Peoria, Illinois Area

Trained employees to department standards and proceduresProvided support to customer complaints, calls, and inquiriesUsed product knowledge and exceptional customer service to find effective solutionsMaintained a call and quality score above averageShowed eagerness in added responsibilities and quickly became cross-trained in other departments

Peoria, Il

Supported a staff of 10 team members through product and sales trainingMotivated sales team to exceed goals with daily operationsExhibited excellent interpersonal abilities with both associates and customersProvided friendly and appreciative service to customers during a fast pace working environment

1501 W Bradley Ave, Peoria, Il 61625

• Documents students’ progress toward completion of various enrollment activities • Serves as a role model displaying positive behaviors• Demonstrates reliable judgment in complex problem solving situations

311 Sw Water Street, Peoria Il 61602

Maintained attention to detail by routinely doing research on productsSuccessfully retained and implemented knowledge of products and policies to improve customer serviceExhibited patience and built trust with coworkers and customers through daily operations

Bachelor’S Degree, Major Retail Merchandising Minor Business Administration, 3.6 Magna Cum Laude

Activities and Societies: EHS Student Council Advisory; Transfer Student Aide; G. Katherine Watson ScholarshipAchieved a GPA of 3.6.

Associates, Liberal Arts And Sciences/Liberal Studies, 3.3

Achieved a GPA of 3.3 in creative and analytical coursework including business calculus, statistical business, and communications