Power Platform admin centerCopilot for Sales (FKA Sales Copilot)-AI selling assistant spanning Teams, Outlook, and multiple CRMsViva Sales-Outlook add-in that connects the dots between your sales CRM, Outlook, and Teams so that every connection is a click awayDynamics 365 Shared Experiences + Technology-Designing feature flows that can be shared across the Microsoft product ecosystem-Recording and publishing Figma training videosDynamics 365 Customer VoicePower BI-Embedded in the design team writing for the Dynamics 365 Shared Experiences + Technology team (current), as well as Dynamics 365 Customer Voice (past) and the Power BI service (web) and Power BI Desktop (client) products (past)-Collaborate with interaction designers, researchers, PMs, developers, engineers, and other content designers to design content including new features, product blades, product panes, in-product dialogs, error messages, ribbon elements, and more-Design collaboratively in Figma both synchronously and asynchronously across multiple timezones-Translate highly technical concepts into everyday language for multiple personas-Partnered with the Power BI Israel team to align product language across all Power BI products-Maintained the Power BI terms list in the Microsoft Cloud Style GuideGeneral content design-Created, recorded, and published Figma training video series aimed at UX Content Designers across Microsoft and held 1:1 training sessions-Co-presented in-Figma collaboration tips at Microsoft Design Week

LEAD DIGITAL CONTENT WRITER, UX DESIGN AND STRATEGY-Elevate the quality of every product that comes across my desk by crafting product- and audience-appropriate marketing copy, FAQs, SMS copy, website copy, wireframe copy, and in-app copy across iOS and Android platforms-Write technical concepts in everyday language-Curate and publish a tech-, design-, and content-inspired internal newsletter-Collaborate across organizations to deliver exceptional consumer-facing products on schedule-Curate, write, and publish a delightful monthly UX newsletterSENIOR PRODUCT MARKETING MANAGER - THIRD-PARTY APPLICATIONS-Drove strategic partnerships with Uber, YP Mobile, and WildTangent Games for mobile app distribution-Managed mobile app delivery to market for each AT&T Android device launch-Ensured mobile apps complied with federal and internal privacy policies and standardsSENIOR EDITOR-Developed content strategy, publishing processes, and documentation for multiple app merchandising projects for mobile phones and tablets, working from early development to market entry for each-Compiled and published compelling, timely content collections, merchandised weekly on mobile phone and tablet apps-Strategically programmed mobile web content on multiple devices and operating systems – including Android, MEdia Net, and att.net – in OS-specific publishing tools. Millions of AT&T wireless customers view the content daily-Analyzed reporting documents and market trends to optimize future programming-Collaborated with a consulting firm to build a content management and publication tool. Provided testing, input, and feedback during two years of agile development cycles-Increased team productivity by streamlining processes that were already in use-Managed, updated, and maintained team documents

-Compiled and published compelling, timely content collections, merchandised daily and weekly on mobile phones-Strategically programmed mobile web content on multiple devices and operating systems – including Android, MEdia Net, and att.net – in OS-specific publishing tools. Millions of AT&T wireless customers viewed the content daily-Analyzed reporting documents and market trends to optimize future programming-Increased team productivity by streamlining processes that were already in use-Managed, updated, and maintained team documentsWork through Filter

-Copy edited an as-yet-unnamed book, for which I corrected the grammar, spelling, and punctuation in a 300-page manuscript, checking facts, revising sentence and paragraph structure, and providing content editing recommendations.-Edited three books: “Steel and Silk: Men and Women Who Shaped Syria, 1900-2005” by Sami Moubayed, for which I ensured accuracy by cross referencing the correct spelling of Arabic words, while also reworking sentence structure and providing grammar corrections; “The Arab-American Handbook” by Nawar W. Shora, J.D., for which I corrected several pages of text, explaining the reasons behind the corrections so the author could apply the rules throughout the book; and “Kisses from a Distance” by Raff Ellis, for which I edited the full text, primarily for grammar and spelling.

-Wrote and published promotional blurbs on Xbox.com.-Managed content of and maintained the following pages on Xbox.com: Community Calendar, Xbox Messenger Tab, Newsletter, four monthly Artist of the Month promotions, NewsBites, and Gamer Spotlights. -Created the weekly team project status report. -Created Facebook posts to interact with the international Xbox community and inform Xbox fans about upcoming Xbox promotions.-Managed content for the GamerchiX community, and maintained a growing database of 10,000+ GamerchiX members.-Corrected editorial errors on Xbox.com.Worked through Aquent

-Created process documentation. -Edited, updated, and maintained company-wide templates for local, national, and international projects. -Proofread and copyedited marketing materials for internal and external distribution. -Performed daily research of local, national, and international news, in both print and online media, for material relevant to architecture. -Member of the Green Team, which advocated for environmental awareness in architecture projects and in the office.

Wrote nearly all text for the new company website. Worked directly with graphic design firm during website design process. Maintained and updated website after completion.