Meghan May Email & Phone Number

• Managed a portfolio of 15 mid-market customers, ensuring adoption, optimization, expansion, and renewal of Red Canary, contributing to an annual revenue of 7-9 million dollars• Built strong customer relationships and acted as a trusted partner to deliver customer-centric solutions and helped customers achieve their cybersecurity goals, resulting in an NPS score of 96• Provided hands-on support and guidance to customers during the onboarding process, ensuring smooth transitions and… Show more • Managed a portfolio of 15 mid-market customers, ensuring adoption, optimization, expansion, and renewal of Red Canary, contributing to an annual revenue of 7-9 million dollars• Built strong customer relationships and acted as a trusted partner to deliver customer-centric solutions and helped customers achieve their cybersecurity goals, resulting in an NPS score of 96• Provided hands-on support and guidance to customers during the onboarding process, ensuring smooth transitions and quick time-to-value• Conducted comprehensive training sessions to educate customers on product features, usage best practices, and cybersecurity strategies, leading to increased product adoption• Monitored customer usage data and implemented strategies to drive engagement and adoption of Red Canary products and solutions• Collaborated with cross-functional teams, including sales, technical support, engineering, and product development to ensure customer needs were met• Conducted monthly strategic customer meetings and regular executive business reviews with key stakeholders to assess progress and align on future goals• Proactively identified account risk and developed successful strategies to mitigate churn, resulting in consistently achieving quarterly retention rates• Maintained accurate account information to ensure seamless communication between internal teams regarding customer happiness• Strategically identified and provided feedback to improve the overarching customer success program Show less

Austin, Texas Area

Indeed is the #1 job site in the world with over 250 million unique visitors every month. Since 2004, Indeed strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies• Fostered and grew relationships with an assigned book of Fortune 1000 clients and third-party advertising agencies• Managed new and existing client accounts, ensuring Pay- Per-Click (PPC) campaigns hit their strategic targets• Analyzed reporting metrics and… Show more Indeed is the #1 job site in the world with over 250 million unique visitors every month. Since 2004, Indeed strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies• Fostered and grew relationships with an assigned book of Fortune 1000 clients and third-party advertising agencies• Managed new and existing client accounts, ensuring Pay- Per-Click (PPC) campaigns hit their strategic targets• Analyzed reporting metrics and pinpointed areas of improvement to certify client ROI• Acted as an Indeed product expert to ensure strategic success of client hiring goals• Diagnosed and solved technical problems by working with Indeed's job aggregation system to solidify Indeed as the number one job source of hire• Collaborated with internal teams to troubleshoot problems, improve processes, and ensure overall client satisfaction• Identified opportunities for account revenue growth through client adoption of current and new products• Conducted client-facing presentations on product and campaign performance• Served as subject matter expert for CS enterprise team to assist peers in identifying revenue growth opportunities within their accounts• Involved in internal projects related to UX design of the Employer dashboard to improve client experience Show less

Austin, Texas Metropolitan Area

Austin, Texas

Threshold Agency is among the top residential full-service marketing and interactive agencies in the world. Threshold helps their clients navigate the rapidly changing world of residential marketing and brand building by providing clear strategies that work, brands that resonate with their markets, and the expertise and experience to implement these strategies across all marketing channels.• Worked with various enterprise clients in the real estate industry to help define, develop, and… Show more Threshold Agency is among the top residential full-service marketing and interactive agencies in the world. Threshold helps their clients navigate the rapidly changing world of residential marketing and brand building by providing clear strategies that work, brands that resonate with their markets, and the expertise and experience to implement these strategies across all marketing channels.• Worked with various enterprise clients in the real estate industry to help define, develop, and implement marketing strategies • Served as the project lead on a variety of ongoing projects for the ThresholdCarve portfolio• Managed accounts for strategy and production• Identified internal growth opportunities within the accounts I manage• Coordinated with internal production teams to manage workflow and ensure all client deadlines are met• Ensured overall quality control of client deliverables• Experienced in Brand Development, Strategy, Planning, SEO, PPC, and Social MediaKey Accomplishments• Increased enterprise client revenue by 277% YOY• Managed over $100,000 of monthly spend and distributed across appropriate media channels • Leading member of the company Culture Committee• Founder of ThresholdCarve Foodie Club Show less

Austin, Texas Area

SaleAMP is a leading internet marketing agency providing clients with services in SEO, Paid Advertising, Social Media Marketing, Local Marketing, and more. SaleAMP represents consumer brands, medical professionals as well as the top education and non-profit organizations.• Developed and drove long-term digital marketing strategies via digital platforms based on client objectives• Managed and grew client relationships with strategic digital marketing campaigns including SEO, content… Show more SaleAMP is a leading internet marketing agency providing clients with services in SEO, Paid Advertising, Social Media Marketing, Local Marketing, and more. SaleAMP represents consumer brands, medical professionals as well as the top education and non-profit organizations.• Developed and drove long-term digital marketing strategies via digital platforms based on client objectives• Managed and grew client relationships with strategic digital marketing campaigns including SEO, content marketing, outreach, social marketing, PPC campaigns, and lead generation• Engaged clients regularly to evaluate the success of marketing initiatives; developed updated strategies to meet client KPI’s• Collaborated, coordinated, and managed execution of strategic elements with internal teams pertaining to strategic insights, project updates, metrics, and ROI to ensure inbound marketing results• Provided direction and management of conversion-centric design and content creation to drive campaign success• Maintained updated knowledge of industry trends and identified new opportunities in order to achieve client goalsKey Accomplishments• Paid advertising efforts in Facebook increased client revenue by 38%, on average, week-over-week for six months• Decreased cost per lead of Facebook ads an average of 6% monthly for a period of twelve months• Paid advertising efforts in AdWords increased conversions by an average of 91% weekly for a period of 18 weeks• Increased Facebook fanbase by 410.34% over a period of six months for a direct response client and increased traffic to their website from 12% to 77% in six months’ time• Managed a client’s monthly budget of $20,000k+ and distributed across appropriate media channels• Leading member of the company Culture Committee and Social Committee Show less

Austin, Texas

SaleAMP is a leading internet marketing agency providing clients with services in SEO, Paid Advertising, Social Media Marketing, Local Marketing, and more. SaleAMP represents consumer brands, medical professionals as well as the top education and non-profit organizations.• Developed and drove long-term digital marketing strategies via digital platforms based on client objectives• Managed and grew client relationships with strategic digital marketing campaigns including SEO, content… Show more SaleAMP is a leading internet marketing agency providing clients with services in SEO, Paid Advertising, Social Media Marketing, Local Marketing, and more. SaleAMP represents consumer brands, medical professionals as well as the top education and non-profit organizations.• Developed and drove long-term digital marketing strategies via digital platforms based on client objectives• Managed and grew client relationships with strategic digital marketing campaigns including SEO, content marketing, outreach, social marketing, PPC campaigns, and lead generation• Engaged clients regularly to evaluate the success of marketing initiatives; developed updated strategies to meet client KPI’s• Collaborated, coordinated, and managed execution of strategic elements with internal teams pertaining to strategic insights, project updates, metrics, and ROI to ensure inbound marketing results• Provided direction and management of conversion-centric design and content creation to drive campaign success• Maintained updated knowledge of industry trends and identified new opportunities in order to achieve client goalsKey Accomplishments• Paid advertising efforts in Facebook increased client revenue by 38%, on average, week-over-week for six months• Decreased cost per lead of Facebook ads an average of 6% monthly for a period of twelve months• Paid advertising efforts in AdWords increased conversions by an average of 91% weekly for a period of 18 weeks• Increased Facebook fanbase by 410.34% over a period of six months for a direct response client and increased traffic to their website from 12% to 77% in six months’ time• Leading member of the company Culture Committee and Social Committee Show less

Austin, Tx

Catalyst is a leading residential and student marketing agency. Catalyst specializes in Student Marketing, Residential & Multifamily Marketing, Advertising, Digital & Interactive Design, Graphic Design, Public Relations, Branding, Lead Generation, Social Media Marketing Solutions, and more.• Oversaw day-to-day management and trafficking of projects from inception to delivery of marketing materials• Responsible for maintenance and management of marketing campaign budgets•… Show more Catalyst is a leading residential and student marketing agency. Catalyst specializes in Student Marketing, Residential & Multifamily Marketing, Advertising, Digital & Interactive Design, Graphic Design, Public Relations, Branding, Lead Generation, Social Media Marketing Solutions, and more.• Oversaw day-to-day management and trafficking of projects from inception to delivery of marketing materials• Responsible for maintenance and management of marketing campaign budgets• Spearheaded the creation and implementation of processes to improve workflow and maximize organizational efficiency• Coordinated with vendors and partners to accomplish client marketing objectives• Conducted market research and analysis for marketing proposals and client-facing presentations• Initiated marketing copy for client websites, social media pages, and paid social ads• Monitored and analyzed client metrics and reported insights to account managers Show less

College Station, Tx

College Station Independent School District oversees the education of the children of the Bryan and College Station area.• Worked in a variety of different academic environments including: In-School-Suspension Supervisor, Physical Education Assistant, Special Education Assistant, Assistant head-start instructor, and Administrative Assistant for the CSISD headquarters.

College Station, Tx

The Public Policy Research Institute of Texas A&M successfully designs scientific projects that predict and evaluate the effectiveness of local, state, regional, national, and international programs and initiatives.• Conducted telephone polls and surveys for various research studies being conducted for Texas A&M University. • Studies worthy of note: Texas Department of Insurance study of business owners, Survey regarding tobacco and alcohol use among Texans, and gathered data using… Show more The Public Policy Research Institute of Texas A&M successfully designs scientific projects that predict and evaluate the effectiveness of local, state, regional, national, and international programs and initiatives.• Conducted telephone polls and surveys for various research studies being conducted for Texas A&M University. • Studies worthy of note: Texas Department of Insurance study of business owners, Survey regarding tobacco and alcohol use among Texans, and gathered data using a survey for the National Coalition Against Domestic Violence. • Called numbers to reach those willing to participate in the various surveys, and scheduled call backs with participants who were momentarily unavailable. • Used sales techniques to persuade the person being interviewed as to how participating would benefit them and society as a whole.• Kept track of participants through use of a database and entered in “codes” for various situations I encountered (i.e. call resulted in reaching a voice mail box, participant requests a call back, participant does not want to take part in the survey and requests to be taken off the survey list). Show less