Workforce Management Analyst
Current
Dec 2018 - Present
AeroLeads people directory · profile
Meghann Wright Email & Phone Number
Workforce Management Analyst at AGF Investments Inc.
at
AGF Investments Inc.
1 work email found
@agf.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Workforce Management Analyst at AGF Investments Inc.
Location
Mississauga, Ontario, Canada
Company size
Who is Meghann Wright? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Meghann Wright is listed as Workforce Management Analyst at AGF Investments Inc. at AGF Investments Inc., a with 487 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a work email signal at agf.com and a matched LinkedIn profile for Meghann Wright.
Meghann Wright previously worked as Workforce Management Analyst at Agf Investments Inc. and Scheduler/ Forecaster at Sunwing Vacations. Meghann Wright holds Diploma, Tourism And Travel Services Management from Loyalist College.
Company email context
Email format at AGF Investments Inc.
This section adds company-level context without repeating Meghann Wright's masked contact details.
{first}.{last}@agf.com
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AeroLeads found 1 current-domain work email signal for Meghann Wright. Compare company email patterns before reaching out.
Profile bio
About Meghann Wright
Experienced Scheduler with a demonstrated history of working in the call center industry. Skilled in Microsoft Office 365, Cisco Unified Intelligence Center (CUIC), Symposium, Exony - Vim 9, Virtual Hold -EyeQ, SMC by Bucher and Suter, NICE - Totalview, Calabrio ONE, Time Management, and Customer Satisfaction. Strong operations professional with a Diploma focused in Tourism and Travel Services from Loyalist College.
Current workplace
Meghann Wright's current company
Company context helps verify the profile and gives searchers a useful next step.
Agf Investments Inc.
5 roles
Meghann Wright work experience
A career timeline built from the work history available for this profile.
Scheduler/ Forecaster
Sunwing Vacations
Nov 2018 - Dec 2018
Scheduler
- Use forecasts to create schedules from scratch to support call center operations for over 200+ agents.- Post-review created schedules to align for better break distribution and increase coverage in spots that require more agents.- Work part time schedules into the overall schedules to increase coverage during peak hours where more agents are required.- Organized and implemented twice yearly vacation bidding.- Completed Payroll audits and submitted time sheets for affected agents.- Booked meetings/training for agents- Compiled detailed reports for management leaders on a weekly basis and as requested.- Automated schedule creation for smaller teams that were creating schedules manually.- Completed vacation audits for customer facing agents to ensure their vacation totals matched our HR departments totals.- Supported over 300+ agents on various teams to book vacation, complete shift adjustments and answer questions.
Nov 2015 - Jun 2018
Real Time Coordinator
- Compiled detailed reports for management leaders on an hourly basis and as requested.- Assisted Directors and IT teams with troubleshooting and enhancing our PPV IVR system to handle increased functionality. - Championed training for the RTC team when switching from Nortel to Exony Call managers system.- Lead trainer to all new hires joining the Real Time Coordinator team.- Identified challenges with Shaw systems and escalated to appropriate IT departments.- Meticulously update agent schedules to reflect proper status to assist accuracy in agent level adherence and conformance. - Assisted reps with questions they may have about their schedule.- Process shift trades and determine early leave based on staff coverage so as to not impact the business. - Monitored real time agent states to ensure agents were on task and adhering to their schedules.- Process vacation requests based on forecasts and staffing requirements while maintaining business and employee needs. Also completing these requests with a win win solution whenever possible.
Dec 2012 - Nov 2015
Customer Advisor
Feb 2011 - Dec 2012
Team & coworkers
Colleagues at AGF Investments Inc.
Other employees you can reach at agf.com. View company contacts for 487 employees →
CM
Charles Macdonald
Colleague at Agf Investments Inc.Mississauga, Ontario, Canada
View →
RG
Rico Gutierrez
Colleague at Agf Investments Inc.Toronto, Ontario, Canada
View →
AT
Annmarie Thompson
Colleague at Agf Investments Inc.Mississauga, Ontario, Canada
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WH
World Hello
Colleague at Agf Investments Inc.Hong Kong Sar, Hong Kong
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MG
Michael Gotzamanis
Colleague at Agf Investments Inc.Toronto, Ontario, Canada
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XF
Xenia Fleming
Colleague at Agf Investments Inc.Canada
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RM
Robert Menalo
Colleague at Agf Investments Inc.Mississauga, Ontario, Canada
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SH
Sydney Hayhoe
Colleague at Agf Investments Inc.Canada
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FM
Francoise Miallot
Colleague at Agf Investments Inc.Paris, Île-De-France, France
View →
RS
Rune Sollihaug, Cfa, Cipm
Colleague at Agf Investments Inc.Toronto, Ontario, Canada
View →
Charles Macdonald
Colleague at Agf Investments Inc.Mississauga, Ontario, Canada
View →
RG
Rico Gutierrez
Colleague at Agf Investments Inc.Toronto, Ontario, Canada
View →
AT
Annmarie Thompson
Colleague at Agf Investments Inc.Mississauga, Ontario, Canada
View →
WH
World Hello
Colleague at Agf Investments Inc.Hong Kong Sar, Hong Kong
View →
MG
Michael Gotzamanis
Colleague at Agf Investments Inc.Toronto, Ontario, Canada
View →
XF
Xenia Fleming
Colleague at Agf Investments Inc.Canada
View →
RM
Robert Menalo
Colleague at Agf Investments Inc.Mississauga, Ontario, Canada
View →
SH
Sydney Hayhoe
Colleague at Agf Investments Inc.Canada
View →
FM
Francoise Miallot
Colleague at Agf Investments Inc.Paris, Île-De-France, France
View →
RS
Rune Sollihaug, Cfa, Cipm
Colleague at Agf Investments Inc.Toronto, Ontario, Canada
View →
2 education records
Meghann Wright education
Diploma, Tourism And Travel Services Management
Secondary School Diploma
St. Theresa'S Catholic High School
FAQ
Frequently asked questions about Meghann Wright
Quick answers generated from the profile data available on this page.
What company does Meghann Wright work for?
Meghann Wright works for AGF Investments Inc..
What is Meghann Wright's role at AGF Investments Inc.?
Meghann Wright is listed as Workforce Management Analyst at AGF Investments Inc. at AGF Investments Inc..
What is Meghann Wright's email address?
AeroLeads has found 1 work email signal at @agf.com for Meghann Wright at AGF Investments Inc..
Where is Meghann Wright based?
Meghann Wright is based in Mississauga, Ontario, Canada while working with AGF Investments Inc..
What companies has Meghann Wright worked for?
Meghann Wright has worked for Agf Investments Inc., Sunwing Vacations, Shaw Direct, and Shaw Communications.
Who are Meghann Wright's colleagues at AGF Investments Inc.?
Meghann Wright's colleagues at AGF Investments Inc. include Charles Macdonald, Rico Gutierrez, Annmarie Thompson, World Hello, and Michael Gotzamanis.
How can I contact Meghann Wright?
You can use AeroLeads to view verified contact signals for Meghann Wright at AGF Investments Inc., including work email, phone, and LinkedIn data when available.
What schools did Meghann Wright attend?
Meghann Wright holds Diploma, Tourism And Travel Services Management from Loyalist College.
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