Mehak Arora Email & Phone Number

Toronto, On, Ca

30 Lesmill Rd Unit #2, North York, On M3B 2T6

1. Equipment Installation and Set up: Configure laptops, desktops and other office equipment for new and existing employees, ensuring they are equipped with necessary software and security measures2. Endpoint Security and Network Support- assist in endpoint remediation activities and vulnerability assessments; network monitoring;3. Software testing and Debugging; Running SQL scripts for equipment setup and tracking4. Tablet Program- Set up tablets, inventory management of all tablet-related products; perform data operational tasks, attend weekly operational meetings, troubleshoot and resolve tablet-related issues;5. Help Desk- participate in regular service desk management activities including daily triage to ensure all technical support requests are attended to;6. Insight and Campaign Application Support: Assist in responding to and resolving Insight and Campaign-related issues.7. Assist end-users with hardware and software issues.8. Create and maintain documentation for key IT operations; a) Asset Tracker b) Network Layout.9. Support day-to-day IT financial tasks, ensuring accurate tracking and reporting of expenses.10. Creation of Ad-Hoc Worksheets and Documents to support technical operations: Foundational and analytical skills in Excel or Google Worksheet.11. Data Analysis, monitoring and technical report making.

North York, Ontario, Canada

As a Research Assistant (Software Database) at Seneca Polytechnic, I am currently involved in an innovative project aimed at enhancing Bosch Exact ION tools with Bluetooth/Wi-Fi capabilities for real-time monitoring and data reporting.

Toronto, Ontario, Canada