Own front end collection strategies on secured/unsecured consumer productsPan-India strategy roll-outs & course corrections for effective bank delinquency managementStrategic interventions & inputs to leadership team for effective bank delinquency managementPreventive Vigilance & Early Warning triggers on Commercial-Vehicle productPrepare leadership decks, run champion challenger programs & manage team of analysts

Manage Global Agency Collections Insights Reporting for post cancellation portfolio.

Enterprise Client Management & project delivery of IVR solutions

Project 1 :- Product Differentiation Strategy for Glucon-D Marketing Mix Analysis (4P / STP) of major competitors (Dabur Glucose) Market profiling and Competitive Analysis for Glucose based product categoryProject 2 :- Target Group sketch in Bike Research for Client Pitch Target Customer Profiling highlighting key Lifestyle Attributes Studied customer perception through Primary Research

• Lead QA Discovery Team for improving test coverage of Mobile Data Network Routers• Product expertise over 3G/L2/L3/SS7/Radius/Diameter/MIP/PDSN/HA features, CDMA/Networks technology• Train/mentor PDSN QA team on new CDMA features & technology • Administered Diameter Credit Control Application & Messaging Protocols (CCR/CCA/CCU)

• Spearheaded the quality assurance and functional/performance testing of different features, CDMA technology• Regression/sanity testing for regular product cycles on ASR 5000 series routers • Administered the customer hardware labs for customer specific environment testing methods• Proactively participated and simulated external audits for ISO-9001/TL-9000 Certifications• Automated components using TCL, thereby reduced costs and improved business efficiency