Corporate Vice President
Current
Apr 2022 - Present
AeroLeads people directory · profile
Rahul Mehra Email & Phone Number
Corporate Vice President
at
WNS Global Services
1 work email found
@wns.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Corporate Vice President
Location
Pune, Maharashtra, India
Company size
Who is Rahul Mehra? Overview
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Quick answer
Rahul Mehra is listed as Corporate Vice President at WNS Global Services, a company with 26824 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at wns.com and a matched LinkedIn profile for Rahul Mehra.
Rahul Mehra previously worked as Sr. Director, Transitions at Wns Global Services and Vice President & Global Head of Transitions for IMS Vertical at Genpact. Rahul Mehra holds Advanced General Management Program, Agmp from Indian Institute Of Management, Bangalore.
Company email context
Email format at WNS Global Services
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{first}.{last}@wns.com
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Profile bio
About Rahul Mehra
Operations/Process Management• Experience in managing operations in diverse domains viz. contact center, commercial finance, banking and mortgage operations.• Goal Setting - setting both long term/short-term goals for the business and sub- processes. • Monitoring the overall functioning of processes. Use quality techniques and tools to evaluate current levels of performance, identify improvement areas and work with the quality team to create improvement plans and tools with a view to maximize customer satisfaction. • Planning and assigning work to the team in accordance with the goals of the process and the customer. Ensuring coordination within the team and processes to maximize productivity and accuracy gains.• Designing effective pricing models.Project and Change Management• Conducted strategic business assessment of new projects to determine potential for off-shoring and garner stakeholder support.• Managed large and highly complex global transitions in contact center, banking and finance and finance & accounting domains across industry verticals like Pharmaceuticals, Manufacturing, Retail, Consumer Goods, Hospitality, Travel and Shipping for geographies like US, Europe, Latin America, Africa and Asia Pacific. Ensured adherence to defined transition methodology to ensure seamless migration.• Change management at the organizational level aligned to transition needs.People Management• Responsible for hiring, training, developing, and managing performance of transition and operation leaders, managers, trainers, quality resources etc.• Determining training needs of leaders and identifying suitable training programs to enhance their operational efficiency.• Identifying and implementing strategies for enhancing team effectiveness by promoting a spirit of cooperation between team members. Specialties: Operations and Process Management, Large Scale Transitions & Project Management, Shared Service Setup
Listed skills include Six Sigma, Bpo, Change Management, Operations Management, and 43 others.
Current workplace
Rahul Mehra's current company
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Wns Global Services
9 roles
Rahul Mehra work experience
A career timeline built from the work history available for this profile.
Sr. Director, Transitions
Sr. Director & Head of Transitions – Travel, Shipping & Logistics, Utilities, Retail, CPG, Manufacturing Verticals, Philippines, South Africa & Europe
Jan 2015 - Mar 2022
Vice President & Global Head Of Transitions For Ims Vertical
Global transitions Leader for IMS Vertical at Genpact. Responsible for migration of processes like Order to Cash, Accounts Payable, Purchasing, General Accounting and Tax from different locations in US to India.Consult, strategize and implement the offshoring strategies with business’s project Offices across multiple towers – Order to Cash, Procure to.
Dec 2009 - Dec 2014
Line Of Business Leader – Retail Operations For Large Us Bank
Service Delivery Leader for the Retail Banking line of business in India – in charge of 4 different businesses engaged in mortgage loan servicing and web-based customer service.Handling ~300 - FTEs, including 25 FLMs, 2 Operation Leaders, Process Trainers and Six Sigma Black Belts.Responsible for hiring, training, growth and evaluation of FLMs, ensuring.
Sep 2000 - Dec 2009
Assistant Vice President – Operations For A Large Commercial Loans Servicing Business
Ge Capital International Services
Handled operations for a US based client responsible for servicing loans for commercial properties.In charge of a 5 different businesses engaged in Insurance for commercial properties, Taxes, Funding, Lease Abstraction and Administration. Handled 75 - FTEs, consisting of 5 FLMs and a Sr. Manager.Led significant improvements in SLAs with the help of the.
Jun 2004 - Dec 2006
Manager – Operations For A Uk Based Transport Leasing Business
Ge Capital International Services
Handled a UK based client, which is responsible for Insurance, Billing and Data Processing which are leased out to corporate and Individuals.Ensured 15% productivity gains through process improvements or FTE release.Ensured timely and correct pricing/re-pricing for the process.Driven shift utilization to 1.9. Ensured 4.5 sigma on CTQ.
Sep 2002 - Jun 2004
Asst Manager – Operations For Ge Appliances Technical Helpdesk
Ge Capital International Services
Migrated complex US based technical contact center process. Performance assessment and feedback to the agents.Collected call monitoring data, analysis and tabulation.Prepared dashboards based on Call Management System reports.Handled communication with the client on real time basis.
Sep 2000 - Sep 2002
Manager - Operations
Dialnet Communications Limited
Monitor daily call center reports to ensure that individual and team goals are met.Handling all escalations related to Complaints & Queries regarding the Services as well as other Call Center activities.Assist in handling complex inquiries and escalations. Research and resolve problems.Organize call monitoring.Develop and coach to individual performance.
Feb 1997 - Sep 2000
Assistant Manager
Voice Information Systems Limited
Responsible for implementing corporate inbound and outbound response handling tie-ups.Overlooking day to day bureau operations comprising mainly of inbound and outbound telephonic customer handling.Supervision of entire team of tele-operations executives.Maintenance of on-line reports.Co-ordination between departments to provide customer service quickly.
Feb 1995 - Feb 1997
Team & coworkers
Colleagues at WNS Global Services
Other employees you can reach at wns.com. View company contacts for 26824 employees →
AS
Anik Sutradhar
Colleague at Wns Global ServicesGurugram, Haryana, India, India
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SK
Sushant Kesarkar
Colleague at Wns Global ServicesMaharashtra, India, India
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ST
Shikha Thakore
Colleague at Wns Global ServicesGurugram, Haryana, India, India
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RS
Robin S Phul Singh
Colleague at Wns Global ServicesMumbai, Maharashtra, India, India
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NP
Neha Parashar
Colleague at Wns Global ServicesGurgaon, Haryana, India, India
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VA
Vaibhav Ausekar
Colleague at Wns Global ServicesPune, Maharashtra, India, India
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AC
Ashok Choudhari
Colleague at Wns Global ServicesPune, Maharashtra, India, India
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RK
Rupali Kharat
Colleague at Wns Global ServicesPune, Maharashtra, India, India
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SJ
Shabnam Jahan Inamdar
Colleague at Wns Global ServicesMumbai, Maharashtra, India, India
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AC
Ankit Chaubey
Colleague at Wns Global ServicesDelhi, India, India
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Anik Sutradhar
Colleague at Wns Global ServicesGurugram, Haryana, India, India
View →
SK
Sushant Kesarkar
Colleague at Wns Global ServicesMaharashtra, India, India
View →
ST
Shikha Thakore
Colleague at Wns Global ServicesGurugram, Haryana, India, India
View →
RS
Robin S Phul Singh
Colleague at Wns Global ServicesMumbai, Maharashtra, India, India
View →
NP
Neha Parashar
Colleague at Wns Global ServicesGurgaon, Haryana, India, India
View →
VA
Vaibhav Ausekar
Colleague at Wns Global ServicesPune, Maharashtra, India, India
View →
AC
Ashok Choudhari
Colleague at Wns Global ServicesPune, Maharashtra, India, India
View →
RK
Rupali Kharat
Colleague at Wns Global ServicesPune, Maharashtra, India, India
View →
SJ
Shabnam Jahan Inamdar
Colleague at Wns Global ServicesMumbai, Maharashtra, India, India
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AC
Ankit Chaubey
Colleague at Wns Global ServicesDelhi, India, India
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2 education records
Rahul Mehra education
Advanced General Management Program, Agmp
B.Sc., Chemistry
FAQ
Frequently asked questions about Rahul Mehra
Quick answers generated from the profile data available on this page.
What company does Rahul Mehra work for?
Rahul Mehra works for WNS Global Services.
What is Rahul Mehra's role at WNS Global Services?
Rahul Mehra is listed as Corporate Vice President at WNS Global Services.
What is Rahul Mehra's email address?
AeroLeads has found 1 work email signal at @wns.com for Rahul Mehra at WNS Global Services.
Where is Rahul Mehra based?
Rahul Mehra is based in Pune, Maharashtra, India while working with WNS Global Services.
What companies has Rahul Mehra worked for?
Rahul Mehra has worked for Wns Global Services, Genpact, Ge Capital International Services, Dialnet Communications Limited, and Voice Information Systems Limited.
Who are Rahul Mehra's colleagues at WNS Global Services?
Rahul Mehra's colleagues at WNS Global Services include Anik Sutradhar, Sushant Kesarkar, Shikha Thakore, Robin S Phul Singh, and Neha Parashar.
How can I contact Rahul Mehra?
You can use AeroLeads to view verified contact signals for Rahul Mehra at WNS Global Services, including work email, phone, and LinkedIn data when available.
What schools did Rahul Mehra attend?
Rahul Mehra holds Advanced General Management Program, Agmp from Indian Institute Of Management, Bangalore.
What skills is Rahul Mehra known for?
Rahul Mehra is listed with skills including Six Sigma, Bpo, Change Management, Operations Management, Management, Performance Management, Transition Management, and Project Management.
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