Mehreen Jan

Mehreen Jan Email and Phone Number

Operations and Escalations at IXIGO @ ixigo
gurgaon, haryana, india
Mehreen Jan's Location
Srinagar, Jammu & Kashmir, India, India
About Mehreen Jan

With over 3-4 years of experience in operations and escalation management, I have honed my skills in handling complex backend processes, ensuring seamless customer experiences, and driving operational excellence. Starting my professional journey during my BCA studies at Caset College of Science and Technology, I balanced academic pursuits with remote roles at renowned companies like Tech Mahindra, Ixigo, and Aasaan Jobs, where I supported projects for platforms such as Milk Basket and Flipkart.Initially joining as an L1 agent, I transitioned to backend operations, developing a deep understanding of customer support frameworks, issue resolution strategies, and process optimization. My experience navigating diverse work environments has equipped me with strong problem-solving skills and a keen eye for detail—crucial for managing escalations effectively.I am passionate about streamlining workflows, mitigating risks, and ensuring that commitments are met with sincerity and efficiency. My journey reflects not just professional growth but a dedication to continuous learning and delivering impactful results.Let’s connect to explore synergies in operations, backend management, and customer experience enhancement.I am excited about the opportunity to connect with like-minded professionals, share insights, and explore potential collaborations. Feel free to reach out if you're passionate about customer support, and let's build something great together!

Mehreen Jan's Current Company Details
ixigo

Ixigo

View
Operations and Escalations at IXIGO
gurgaon, haryana, india
Website:
ixigo.com
Employees:
173
Mehreen Jan Work Experience Details
  • Ixigo
    Operations Specialist
    Ixigo Nov 2024 - Present
    Gurugram, Haryana, India
  • Ixigo
    Customer Service Specialist
    Ixigo Aug 2023 - Present
    India
  • Tech Mahindra
    Customer Service Representative
    Tech Mahindra

Mehreen Jan Education Details

Frequently Asked Questions about Mehreen Jan

What company does Mehreen Jan work for?

Mehreen Jan works for Ixigo

What is Mehreen Jan's role at the current company?

Mehreen Jan's current role is Operations and Escalations at IXIGO.

What schools did Mehreen Jan attend?

Mehreen Jan attended Caset College Of Computer Science.

Who are Mehreen Jan's colleagues?

Mehreen Jan's colleagues are Vivek Choudhary, Aleena Dandona, Mehak Kamal, Simran Kaur, Nazeebul Rahman, Seema Talyan, Bolisetti Dheeraj.

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