Kritika Mehta Email & Phone Number

Rhode Island, United States

 Ownership of the Visual Line Process which included facilitation of kickoff meetings between copy writers and marketers, monthly check-ins, and upload final handover to Content Services Portal. Supported re-invention of the VLP process by meeting with key stakeholders to consolidate feedback and provide a recommendation on how to improve the process YOY given commercial needs. Currently in phase of rolling out Line Reference Guide process and will continue to evaluate process with goal of fixing issues and improve efficiencies.  Upload enhanced assets and PDP details such as safety text, age, product description, and key words to Helios, which feed the brand sites around the globe. Finance liaison between VPs, cost center managers, and finance partners to manage overall budget. Duties include monthly forecast recommendations, vendor management, high volume purchase orders in multiple countries, SAP / email approvals per vendor and project, and outside spend tracking  Administrative assistant support to VP of Creative Development Studios and VP of Digital Merchandising and Marketing Operations Assist in onboarding of new temps, interns, and full-time employees by hardware, systems access, and facilities requests

Pawtucket, Ri

Pawtucket, Ri

-Researched social media and white papers to provide insight into Hasbro products to New Business Group. The results are being evaluated and used in the decision making process towards product development.-Participated in meetings regarding new product projects with the VP of Business Development to assist in conducting meeting minutes and organize follow ups-Researched, scheduled demos and compared different organizations in regards to employee engagement initiatives as well as summarized webinars and other reports for additional information and insight on various employee engagement topics to support the Sr. Director of Strategic Projects-Volunteered in preparation and implementation of employee engagement events to assist the Manager of Employee Engagement

Lincoln, Ri

-Provided support to the Operations team by auditing samples of short calls to check for accuracy and developmental areas as well as training opportunities for sales representatives -Assessed samples of 200 new business policies weekly seeking out current first insured dates,home inspections and necessary files for specified policy type-Supported the handling of casework from all branches for high value home approvals, non-renewals, cancellations and specfic policy issues-Assisted with planning and execution of department wide engagement and collaboration activities as well as supporting Sales and Client Services Branch functions

Enrolled in the Customer Service Field, preparing students for customer and sales support responsibilities such as providing assistance to clients though in-person, phone and written communication, recording interactions, and using data to inform decisions

-Organized messages for sales representatives which resulted in reaching customers efficiently-Coordinated and processed paperwork for customers and new employees every week which resulted in an improved and more effective sales team-Performed cold calls to 80-100 homeowners daily which resulted in demonstration shows sales and products-Provided office support assisting with clerical duties such as ordering, filing, faxing and sales transactions which contributed to an effective team enviroment

Education record

High School Disploma