ROLES & RESPONSIBILITIES• Analysed lead conversion using MySQL (RDBMS), resulting in an increase in lead conversions by 20%.• Developed Power BI dashboards to monitor KPIs, tracking 2,000+ monthly leads and optimising metrics such as lead conversions, patient satisfaction, and service response times.• Mapped current and future-state business processes (As-Is/To-Be) to optimise effectiveness and ensure strategic alignment with business objectives, focusing on continuous improvement.• Utilised Excel and SQL to develop forecasting business models that optimised pricing strategies and increased the business category’s revenue by 15%.• Liaised with key stakeholders from business teams, facilitated workshops to gather requirements, and worked with the product owner to define the minimum viable product (MVP) and subsequent releases.• Utilised Jira and Confluence to assign tasks, prioritise the backlog, and document epics and user stories with clear acceptance criteria, ensuring all functionalities met the requirements.• Performed gap and competitive analysis to assess the influence of customer behaviour and market dynamics on business, enabling informed decision-making and strategic planning.

ROLES & RESPONSIBILITIES• Reviewed and analysed business operations and processes, implementing a new value proposition that increased driver earnings by 15% while reducing company costs by 18%.• Created PowerBI dashboards to track operational metrics, developed recommendations to improve processes, and presented findings to senior leaders, implementing process improvements to enhance operational efficiency.ACHIEVEMENTS:• Analysed drivers’ behaviour to identify trends and patterns, supporting informed decision-making and mitigating factors contributing to their attrition, which led to a 4% reduction in attrition

OYO Hotels & Homes is world's third largest and fastest-growing hotel chain with presence across 80+ countries. ROLES & RESPONSIBILITIES• Conducted detailed market and competitor analysis, providing insights that informed strategic business decisions, resulting in a 12% increase in market share.• Collaborated with cross-functional teams to gather and document business requirements, aligning processes with stakeholder needs to ensure the successful launch of 20+ new hotels.• Analysed sales, inventory, and occupancy data using MS Excel and SQL to develop forecasting models that optimised pricing strategies and maximised hotel revenue.• Utilised Tableau to create real-time dashboards tracking key performance indicators (KPIs) such as occupancy rates and customer satisfaction, enabling senior management to make data-driven decisions.• Led data-driven discussions with the marketing and operations teams to streamline property onboarding processes, improving efficiency by 15%.• Managed the creation of Standard Operating Procedures (SOPs) for key processes, improving operational workflows and reducing turnaround time (TAT) for hotel onboarding by 20%.• Utilised an MS Excel-based revenue forecasting model that considered variables such as seasonality and occupancy rates, leading to data-driven decisions that optimised hotel revenue.ACHIEVEMENTS:• Developed a data-driven revenue optimisation model that boosted annual room occupancy by 15% across 500+ hotels, adding AUD 800K to revenue and becoming a regional standard.• Streamlined the onboarding process for new hotel partners by designing a performance-tracking dashboard in Tableau, reducing the onboarding time by 40%, and boosting partner satisfaction rates to over 90%.

Responsible for P&L, cash flow and market share driven growth decision for the hub• Responsible for end to end business development of the assigned area: Monitoring, analyzing and forecasting supply targets, their business models and tracking progress against them for all OYO models• Identifying new forms of Real Estate to ensure the right inventory growth and higher market share for the respective market• Leading Post Acquisition- Owner Engagement and Relationship management• Coordination with different function & teams inside and outside the company to resolve client issues• Responsible for reconciliation of monthly payment by coordinating with finance & recon team

STF Department, Technical Services ProviderWorked in Central Technical Service which takes care of Mathematical Modelling & Simulation of different reactors & columns• Familiarization of plant processes & equipment• Successfully completed & implemented a project "Debottlenecking of Waste Heat Boiler" which is in tune of a profit of 19 crore/annum with an estimated payback period of 21 months.• Six Sigma Yellow Belt (SSYB) Training emphasizing Quality Control Process• Worked on mathematical modelling of Sulfur recovery units and ISOM Reactor which has helped me in enhancing my analytical skills

Worked at Concentrate Division at PepsiCo Represented on enhancement of Boiler's efficiency and production process overview for all the different concentrate products. • Proposed solution to enhance the Boiler Efficiency• Understanding of overall Manufacturing Process• Learning of Risk Assessment and Lockout/Tagout Safety Process