Meiling Wu Email & Phone Number

Chicago, Illinois, United States

Shanghai, China

- Answered calls that each last about 30 minutes, resulting in 7 cases in a 5-hour session on average, assessed the crisis level and applied crisis intervention techniques as trained- Participated in weekly supervision sessions, case studies, and lectures conceived for operators to obtain relevant knowledge, content, and skills on crisis intervention

Shanghai, China

- Independently implemented the 2022-2023 campus recruitment programs and completed the hiring of 123 positions including trainees, service engineers, interns, each with a satisfaction rate of over 95%- Managed the company’s WeChat account with over 1,500 views on average; launched the first live stream on Bilibili (a major Chinese media platform), with a 67% increase in resume acquisition- Collaborated with a business line of nearly 100 people on talent retention and development; handled staffing cases, involving employee performance improvement, early retirement, conflicts of interest, etc

Shanghai, China

- Designed curriculum and taught Social Emotion Learning (SEL) courses to first to fifth graders from migrant working households in Shanghai, helped students appreciate the nature of emotions and deal with different emotions in social contexts- Organized quarterly exchange activities to discuss teaching scenarios, such as managing classroom disciplines or offering more concrete explanations for concepts like “intrinsic drive”

Culture And Cognition Lab

- Supervised more than 60 students from UW-Madison on public speaking and test-taking techniques under high pressure and collected saliva samples during the experiment process- Extracted keywords for subjects’ psychological and behavioral performance under self-described high pressure utilizing Microsoft Office; analyzed cortisol level results from saliva samples with the RA team

Badger Spill Program

- Provided written responses within 24 hours to incoming anonymous messages and help undergraduate peers to release stressors and struggles- Evaluated the levels of problem or stress factors from the messages and referred school resources and professional services

Master Of Social Work - Msw, Menta Health

Bachelor'S Degree, Psychology

- Education and Educational Services (EES) Certificate - Revelant Courses: Basic Statistics for Psychology, Social Psychology, Abnormal.