Meka Smith Email & Phone Number

Rockwall, Texas, United States

Mobile, Alabama, United States

• Co-Project Owner for One Best Way Quality Assurance and Systems SOP creation within the Import Network.• Trained/Coached/Mentored managers and lead associates to review daily progress of area via Win-The-Shift boards and methodologies• Governed implementation of Walmart Performance System within facility to drive process loss analysis and improve Profit and Loss KPIs• Mentored Continuous Skills Development manager and department to ensure support from senior leadership is being maintained and level of training standard/being on-process is not degraded during times of high volume and intensity• Worked with key building stakeholders to build continuous improvement environment and mindset of managers and associates• Maintained repository of business metrics via Digital Daily Management System and Monthly Business Review for structured Review and Response within facility• Created additional audit structure to existing Graduation Audit app to improve process of auditing and recording results of Key Metric Review questions• Lead Retention Committee to improve AES results and maintain current level of staffing within facility during spring peak season• Educated Import SCIL team on hourly associate processes and their impact to top level metrics• Collaborate with operational leadership to identify and prioritize high impact initiatives that will provide a P&L improvement

Mobile, Alabama, United States

• Collaborated with 1BW team, SMEs and process owners for the creation and user acceptance testing of 1BW documentation within the Import Network• Co-Ran crossdock ship void focused improvement project in collaboration with 3 regional distribution centers to decrease timeline of potential voids from 21+ days to 2-5 days to be able to expediate research and provide better information between regional and import networks• Completed daily and weekly audits of graduation areas to determine level at which the area was “on-process”• Executed Peak eDC Pop-Up within facility achieving a 98.24% On-Time Shipping with 30 hourly associates and 2 area managers• Developed Graduation Audit tracking app for Import, Fashion and Consolidation Networks to automate reporting of On-Process % for better visualization of all data to key stakeholders• Championed rollout of My Walmart Schedule over 12-week period for 1,200 hourly associates and 75 managers• Authored 145-page manager playbook to increase knowledge about import network processes and strategies. Share information with Home Office partners as well as all network facilities• Redesigned and spearheaded process for onboarding new managers at 7067. Targeted focus of training to intended area of operation, overarching managerial duties and understanding of WPS operations

Mobile, Alabama

Daily Operations• Developed and supervised team of 4 area managers• Ensure a safe work environment and compliance with all Walmart policies to achieve production objectives while providing appropriate feedback and guidance to all associates• Educate associates on quality expectations and position processes• Regularly report and analyze key performance metrics• Maintain detailed working knowledge of floor associate roles and warehouse management systems• Collaborate with network QA managers to align processes across buildings and expand knowledge basesSpecial Projects• Reviewed associate work instruction sets within grocery and regional networks to jumpstart One Best Way within import network• Created digital loss observation application for Phase 0 of Walmart Performance System to be used in the Import and Fashion Networks• Designed digital error reporting database and QA information application to streamline error reporting for QA associates• Mapped process for accounts reconciliation associate position to begin standardization of process across all buildings within network

Idc 7067

Training and Special Projects Manager

Bentonville, Ar

Projects• SKU productivity within perishable network as related to space allocation within distribution centers• Freight factor review of distribution center pallet-handling costing within ambient networkExperiences• Conduct time studies on-site at distribution center• Establish process maps for movement and associate handling touches• Visit clubs to view how supply chain decisions are impacted at member level• Attend leadership series webinars and discussions related to the innovations of Walmart, Sam’s Club, and how associates can positively impact the company

Administrative and Supervision• Developed and coached four para-professionals and supervised 28 student staff members• Regularly held one-on-one meetings with staff to discuss position evaluations and personal development • Transformed staffing structure to ensure better communication and task delegation• Conducted annual hiring processes for 32 part-time staff members• Coordinated the scheduling process of service desk operations in 16 residential buildings• Actively engaged staff with community resources and service opportunitiesFiscal and Customer Service• Benchmarked and generated formal reports to change billing rates and mix of services offered• Established intern program within area to generate additional revenue for program • Created and instituted formal customer service philosophy to be utilized by staff • Coordinated and prepared billing statements for $1.4 million in summer revenues• Managed payroll for 32 hourly staff members• Established, monitored, and ensured quality campus experiences for guests

Master Of Science, Operations Management And Supervision, 3.8

Bachelor Of Arts - Ba, Sociology And Criminal Justice