Mel Alwis Email & Phone Number

Auckland, NZ

Auckland, New Zealand

New Zealand

• Product Owner - Customer Experience Squad (May 2024 to date)As the product owner for the Customer Experience Squad I manage the BAU activities and projects for the service enablement area. This includes managing the.
• Leading defining, communicating and following squad vision
• Leading setting, tracking of and achieving squad OKRs
• Leading building and delivering squad roadmap
• Accountable for squad backlog including prioritization
• Removing or raising blockers, Dependency management and impediments

Auckland, New Zealand

• 1. SSO Refit Project (May 2022 - Nov 2023)The Warehouse Group store support office which houses 1200 employees went through a full building renovation and a technology upgrade from May 2021 – November 2023. I have.
• Security upgrade (CCTV, Turnstiles, PIRs, Access Cards, Bluetooth HID Access Control etc.)
• PA system upgrade
• IT equipment… Show more 1. SSO Refit Project (May 2022 - Nov 2023)The Warehouse Group store support office which houses 1200 employees went through a full building renovation and a technology upgrade from May 2021 –.
• IT equipment update for desks
• Large format video wall – reception area

New Zealand

Regular EA duties (diary, email, meeting, minutes, agenda, travel, document, expense management etc.)Providing high quality administration support to IS department and tribe (Travel, stationary, logistics, meetings etc.)First point of contact for general enquiries and acting as a gatekeeper for the CIO and CDOPreparing & coordinating board papers on behalf.

Auckland, New Zealand

Regular EA duties (diary, email, meeting, minutes, agenda, travel, document, expense,management etc.)Providing high quality administration support to IS, property, strategy and legal teams (Travel,stationary, logistics, meetings etc.)First point of contact for general enquiries and acting as a gatekeeper for the CIO and COOPreparing & coordinating board.

Auckland, New Zealand

Regular EA duties (diary, email, meeting, correspondence, minutes, agenda, travel,document, expense, office management etc.)First point of contact for general enquiries and acting as a gatekeeperPreparing & coordinating board papers on behalf of the chief executivesOrganising events, workshops, meetings, interviews and seminars (internal and.

Auckland, New Zealand

Regular EA duties (diary, email, meeting, correspondence, minutes, agenda, travel,document, expense, office management etc.)Coordinated the Humes monthly review presentation pack to be presented to the groupCEOOrganised events, workshops, meetings, interviews and seminars (internal and external)Coordinated staff moves and relocationsAchievementsOrganised.

Auckland, New Zealand

Sri Lanka is the 6th largest market for Fonterra globally. The office was also focussed on increasingsales and expanding the business to seven other countries in the subcontinent. Countries by nameare India, Bangladesh, Maldives, Nepal, Pakistan, Madagascar & Seychelles.Regular EA duties (diary, email, meeting, correspondence, minutes, agenda.

Metropolitan is the largest office solutions retailer in Sri Lanka. The organisation provides numerousstate-of-the-art workplace solutions ranging from information technology solutions to communications, mobile computing, imaging, stationary, lighting, air-conditioning, interior design, office furniture, standby power generation and energy.

Acting as main contact point between London office and local teamMonitoring due payments and sending Google checkoutsAlerting Berlin call center to follow up on customer paymentsData entry, document management and proof reading

Handling insurance claims (personal and assets) Maintaining leave/attendance records Calculating overtime payments Assisting administration manager and HR manager in daily activities. Handling/updating employee contracts and personal files

Sri Lanka

Handling customers over the phone and promoting products and servicesHandling business development activatesAssisting the manager to coordinate the sales promotions Making monthly sales reports to the management

Sri Lanka

Handling walk-in customers Coordinating urgent transactions with head office Ensuring urgent customer issues are resolved efficiently Collating individual sales data and sending monthly reports to head office.

Post Graduate Diploma In Business - Level 8, Business, Management, Marketing, And Related Support Services

Bsc Special (Hons) In Information Technology, Information Technology

Advanced Diploma In Company Administration & Secretarial Proficiency, Company Adminstration

School