Mel Kruger, Csm Email & Phone Number

San Antonio, Texas, United States

• https://www.ensono.com/company/news-press/ensono-delivers-cloud-economics-with-access-to-expert-engineering-resources/
• Responsible for overseeing the product operations function within the organization and ensuring that the team is driving the efficient and effective development and delivery of high-quality products and/or services.

San Antonio, Texas Metropolitan Area

San Antonio, Texas Area

• https://www.rackspace.com/en-us/managed-awshttps://www.rackspace.com/en-us/microsoft/managed-azure-cloud
• Trains and mentors an operational team of 7 as the front end of the third party cloud product organization.
• Drives high-priority projects for AWS, Azure, product launches, process improvements, and automation.
• Develops and operationalizes partner incentives; bringing in $3mm annualized revenue to date
• Provides operational insights and improvements to better business and customer experience
• Documents end-to-end process, manages, and tracks business performance effectively

San Antonio, Texas Area

• Scaleworks acquires and advises B2B SaaS products and invests in people and growth activities to build great companies. www.scaleworks.com
• Lead the onboarding of new portfolio companies to ensure smooth transition into Scaleworks with a strong focus on culture;
• Transitioned Talent, HR, Operations, and managed related projects
• Supported General Partners in fundraising activities including Limited Partner interactions
• Supported recruitment process - ensuring a strong culture fit i.e. screening, interview panels.
• Helped grow Scaleworks from 10 to 120+ employees across 7 companies

San Antonio, Texas Area

• Filestack provides developers a powerful and simple service for uploading, storing, transforming and delivering files (heavy emphasis on images) across the web - all which can be implemented with two lines of code..
• Chief of Staff to Pat Matthews, serial entrepreneur and CEO of both Filestack and Seatsmart
• Managed growth metrics and financials reporting
• Responsible for Operations - including managing the day-to-day optimization projects of each startup
• Responsible for HR - including payroll processing, benefits management, facilitating immigration and relocation, and recruiting talent

San Antonio, Texas Area

• Managed the planning, scoping, implementation, and coordination of Cloud Office’s incubation projects including its Microsoft Cloud Platform, Azure, Office 365, and Google Apps for Work businesses
• Assisted in the post-launch optimization of new products
• Managed weekly executive communications relating to Operations
• Worked with Project Managers across Rackspace to better standardize communications and deliverables

Corporate Development & Strategy/ Microsoft Cloud OS

• Served as the Operations stakeholder for acquisitions, investments, and partnerships; effectively built cross- business-unit relationships including Rackspace’s HR, Legal, Supply Chain, Service Delivery, Accounting.
• Managed executive communications related to M&A integrations and other confidential programs
• Assisted in the integration of new mergers
• Assisted with the development of Rackspace’s Technical Career Track program which offered better career paths to technical Rackers
• Maintained our Operations M&A Playbook