Melissa L. Email and Phone Number

- Manage PTO, Compensatory Time, Military Leave and Floating Holidays for all police officers.- Manage and process all invoices for police headquarters, all apparatus/vehicles, and all expenses related to the police department.- Manage all purchasing cards for the police department and approve/process transactions.- Maintain cell phone contract and manage department issued cell phones.- Review, redact, and produce body camera videos for the public and Prosecutor’s Office as requested.- Coordinate with the Town Attorney as needed for response to public record requests.- Monitor police officers’ timelines for advancements and complete appropriate paperwork when all requirements are complete.- Attend monthly Board of Police Commissioner’s meetings. Produce and distribute meeting minutes as assigned.- Oversee and assist with special projects and planning of police department events and meetings.- Assist with CALEA Accreditation processes and procedures.

- Collaborate with various city/county departments on joint projects and special events; strategize best practices regarding the City's response to external citizens' concerns and/or policy issues. - Assist Communications Director with design, production and distribution of the City's publications including, social media campaigns, newsletters, videos and other promotional materials. - Staff liaison to Legal Committee and Environmental Sustainability Committee.- Prepare reports and communications to present at City Council, public workshops, and executive staff meetings. - Formulate annual department budgets; prepare requests for proposals (RFPs) and evaluate proposals from vendors. - Oversee City lease agreements, including advising tenants, interpreting City code requirements, coordinating with the City Attorney, and responding to public inquiries. - Plan a variety of special events and communications outreach activities to promote the City Council initiatives and fulfill citywide goals and objectives.

- Managed all aspects of procurement, including budgetary appropriations, requisitions, purchase orders, accounts payable, check requests, petty cash reimbursements and p-card reconciliations.- Participated in preparation of the annual operating budget; consulted with management in the formulation, analysis, review, and control of individual department budgets. - Researched, analyzed and interpreted data for the Command Staff; drafted letters, agenda reports, memorandums, and press releases. - Administered CALEA accreditation compliance; coordinated mandatory assessments and on-site inspections, determined analytical techniques and best practices. - Managed the department’s catalogue of written directives within PowerDMS; evaluated legislation and Lexipol recommendations and coordinated policy updates. - Represented the department in the California Police Accreditation Coalition (CALPAC) to foster relationships with other agencies; attended professional workshops, conferences and meetings.

- Proofread and organized complex and sensitive documents including personnel records and administrative investigations; purged documents in compliance with the retention schedule. - Assisted with coordinating strategic planning activities, monitored the City’s performance management system and City Council goals and objectives. - Provided technical training and functional supervision to administrative assistants, department volunteers, and cadets. - Operated department petty cash and conducted monthly audits, prepared check requests, and processed invoices for payment. - Managed the Ride Along Program; ensured paperwork was properly executed and retained pursuant to Department Of Justice regulations. - Maintained the Command Staff’s schedule, calendar and travel arrangements; resolved appointment conflicts and executed schedule priorities.

- Attended City Council meetings and recorded proceedings; prepared meeting minutes, resolutions, and ordinances; assisted with publication, filing, and indexing of all actions of the Council. - Assisted with compilation of the City Council agendas; reviewed staff reports submitted by city departments and facilitated the preparation and distribution of agenda packets. - Administered oaths and provided Notary Public services for City legal documents, residents, staff and members of the public.- Attended and participated in professional group meetings; stayed abreast of new trends, innovations, and laws in the fields of records management and elections. - Provided technical and functional supervision to administrative support staff and part-time employees in the City Clerk’s Office. - Prepared routine correspondence, documents, and reports for the City Clerk, City Attorney and City Manager. - Performed general office duties, including scheduling appointments and meetings, making travel arrangements, screening calls and greeting visitors, processing mail, filing, copying and maintaining office supplies.

- Greeted and received visitors and answered incoming calls; distributed forms, permits, and informational materials; directed individuals to supervisors, staff members, and external agencies as appropriate. - Prepared a variety of documents in draft and final form from written and oral instructions, including basic letters, forms, charts, and summary reports; reviewed and proofread a variety of written documents and records for completeness, accuracy, and correct grammar, spelling, and punctuation, including correspondence, timesheets, invoices, requisitions. - Recorded, filed, and maintained information and alphanumeric data; compiled and prepared basic reports regarding departmental activities by researching and summarizing information contained in various sources, such as financial database software, correspondence, and notes. - Scheduled conference rooms and facilities for meetings and events; registered participants in classes and special event programs; collected and processed fees; issued receipts, permits, and contracts.

- Analyzed and compiled statistical reports involving Property Tax, Sales Tax, Budget Expenditures, and Redevelopment. - Assisted with drafting press materials including press alerts, press releases, talking points and event agendas. - Attended Chamber of Commerce Meetings and City Council Meetings; prepared after action reports for the Economic Development Manager and Executive Coordinator. - Assisted in building a master calendar for Department events and social media campaigns.

- Addressed customer complaints and general inquiries involving the Disneyland Resort and surrounding area. - Provided customer service for high-volume business; including heavy telephone usage and message taking, monitoring reception areas, and scheduling future reservations/events. - Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders. - Handled numerous tasks while remaining professional and courteous in fast-paced environment. - Able to converse clearly and proficiently with customers and coworkers. - Received and recorded guests dining reservations. - Frequently assisted colleagues during rush periods to foster and promote teamwork. - Assisted customers with food selection, inquiries and ordering specialized requests.