Melaina Oak Email & Phone Number

• Coach organization on Agile development processes while supporting multiple scrum teams. Facilitate Scrum ceremonies (daily standup, sprint planning, sprint review, retrospective, and refinement), release planning.
• Provide functional and cross team leadership to deliver multiple product releases. Keep… Show more Coach organization on Agile development processes while supporting multiple scrum teams. Facilitate Scrum ceremonies.
• Provide functional and cross team leadership to deliver multiple product releases. Keep stakeholders informed of plans, progress, and issues. Assist with backlog management and roadmapping activities.
• Introduced use of release burnup charts with standard deviation projections and implemented other metrics to track overall release progress.
• Created Agile playbook to educate and support multiple flavors of Agile development (Scrum, Scrumban, and Kanban).
• Developed process for tracking business value of backlog items.

• As a servant leader, help a cross-functional team deliver software solutions to meet customer needs. Coach team on best practices and continuous improvement opportunities. Act as release coordinator for multiple.
• Improved release planning practices by coaching team to come up with high level planning estimates to compare against recent release trends to help drive realistic and predictable release plans.
• Introduced the practice of backlog refinement to… Show more As a servant leader, help a cross-functional team deliver software solutions to meet customer needs. Coach team on best practices and continuous improvement.
• Introduced the practice of backlog refinement to help maintain a funnel of ready work for the team to do.
• Facilitated a discussion of best practices and identified several practices to continue or start. Coached the team on changes to adopt these practices.
• Increased communication of the team’s release plans to non-Agile Operations groups, enabling those groups to better evaluate their resource allocations.

• Supervise engineering and project management activities and staff. Coordinate delivery of both large and small scale healthcare IT software programs. Lead continuous improvement initiatives. Drive Agile practices.
• Coached teams on the Scaled Agile Framework (SAFe) principles to support global development efforts, including helping facilitate release… Show more Supervise engineering and project management activities and staff..
• Coached teams on the Scaled Agile Framework (SAFe) principles to support global development efforts, including helping facilitate release planning for a program with 6 teams in 5 locations. Presented a scrum master’s.
• Guided formation of multiple new Scrum teams, applying leadership skills to help teams form, norm, and perform in a short period of time.
• Developed an engineering process to align with new quality management system requirements. Supported adoption of the process for in-flight programs while maintaining the original schedule. Simplified other processes to.
• Led Scrum teams to adopt new approaches, such as pairing and Behavior Driven Development (BDD).

• Managed the technical writing activities and staff for healthcare IT software programs. Role expanded to include global responsibilities across three office locations in March 2011. Established staffing plans. Created.
• Orchestrated the team’s efforts for on-time delivery for all product releases, including multiple updates per year for up to 7 products… Show more Managed the technical writing activities and staff for healthcare IT.
• Orchestrated the team’s efforts for on-time delivery for all product releases, including multiple updates per year for up to 7 products. Successfully adapted plans for late-breaking requirements and scope changes to.
• Successfully transitioned team processes and workflows to Agile software development practices. Influenced the organization to include documentation as an integral part of the development effort, reducing program.
• Developed quality metrics for the engineering organization as part of a cross-functional team. Analyzed metrics for trends and reported findings to senior business leaders.
• Removed inefficiencies in the localization process, reducing the project timeline by 20%.

Provided project management and arranged resources as needed to set and meet business priorities for the technical writing team, in addition to technical writing responsibilities. Mentored peers in developing technical and professional skills, such as project management and process improvement.

Created and edited software documentation including online help, user guides, reference materials, release notes, and technical specifications. Continuously improved the quality of documentation, software, and development processes. Assisted with customer training. Demonstrated steady progression in skills, resulting in promotions within the technical.