Melanie Bull Email and Phone Number

Responsible for the Client Delivery and Technical Service & Support teams along with internal operations, resource planning and governance.Developed and maintained a regular design, planning and delivery cycle to increase transparency and control over product and feature development. This was supported by introduction of a formal Product Forum which provided a route for all new Change requests (client/internal/reg etc) to be assessed by Product and Design SMEs, and escalated for scheduling.Following a feasibility and vendor assessment, I led the implementation of an online support desk ticket system (Freshdesk), providing the senior leadership team with key metrics across our clients, support demands, SLAs etc. Responsible for managing an enhanced suite of policies and procedures with a particular focus on Employee training across key areas such as data protection and info security.Leading a Delivery Management Team responsible for all new implementations, client upgrades, new feature testing, training and documentation. Able to run several projects simultaneously working closely with a team of engineers and developers.A Business that is able to innovate constantly and prides itself on client relationships and deep industry knowledge. My background in governance particularly regulatory compliance, means I am passionate about providing a product that served our client's RegTech needs with increased efficiencies across the business. As a qualified accountant with over 25 years in Financial Services I bring control and consistency to any fast-paced environment.

Focused on Client Success, Operational Control and Efficiencies for a fast paced Fin Tech with global complex clients

Responsible for ensuring Barclays' offshore investment platform offers a world class service across our Discretionary, Advisory & Custody products. Focusing on streamlining processes, strong governance and sustainable growth.

Responsible for managing a team of Financial Controllers with oversight of Jersey, Guernsey & Isle of Man. All aspects of Regulation, Tax, Financial Control & Reporting (Maternity cover - contract)

Finance lead on several strategic projects:>Avaloq - Investment Banking Platform - Implementation/MigrationLeading a Finance Project team I was part of a multi-function project team ensuring the successful implementation of Avaloq as the new Investment platform for Barclays offshore clients. This included the decommissioning of existing G3 platform and the migration of a large client base to alternate banking platforms (UKBA & SOLD) and jurisdictions.Managing a team of Business Analysts focused specifically on the impact to Finance - Regulatory Reporting, Internal reporting, M.I, Financial Control etc. a significant amount of time was spent learning and understanding Banking & Investment Operations to support system set up and testing. Also the audit contact and a lead team in reconciling and approving large scale migration activity.Responsible for defining Avaloq technical development required to meet the needs of Finance, including Regulatory reporting and the subsequent testing and implementation planning plus contributing to key design features for Operations processes.Sitting on the Governance Board and reporting to the Steer Co., my stakeholder management has been a key factor in achieving a successful project for this complex, highly regulated bank> Legal Entity RestructureTo facilitate the restructuring of Barclays offshore subsidiaries to a branch structure, Responsible for coordination of Regulatory Reporting, Financial Control and India based Accounting Operation teams to ensure a seamless transition for all reporting, controls and governance. Responsible for Finance stakeholder management and ensuring the Credit migration impacts are understood.> Banking reconciliations, custodian cash management reviewCoordinating analysis and remediation of system and ledger cash and stock breaksSupporting design of best practice

Responsible for leading the Finance project team on a multi-functional, multi-jurisdiction project. The project successfully split the Trust and Banking business of this highly regulated International institution effecting changes to core banking and Trust systems (G3, Navision), staff and multiple financial control and reporting processes.My role involved process and system re-design, collaborating with existing teams, change management and implementation planning across Finance functions such as regulatory reporting, internal reporting, financial accounting and control.

Group Financial Controller for several Treasury companies based in Jersey and Internationally. Balance sheet - US Owned company.Responsible for all internal and external reporting, control, compliance and large multi function projects in a highly regulated industry. Director on several Boards and Company Secretary for AEOCC Management Company.Whilst in the role, I led the implementation of Oracle as the new reporting tool and significantly restructured processes for better efficiency in meeting tight internal and regulatory reporting deadlines. Managing a team and their development based in Jersey, my use of a wide network and experience across several International Finance functions benefited the multiple strategic projects we supported.Day to day office management included general business functions beyond the standard Finance remit.

Management Training Program - 1 Year Fast Track • Supporting the International Financial Controller across 45 countries, 120+ legal entities with all projects, strategic initiatives and communications • Responsible for collating and reporting financial results for International Business (All Non- US)• Coordinated design, development and introduction of new strategy and goals across multiple regions• Planned and developed new Legal Entity Governance Initiative as part of a multi-functional team• International Co-ordinator for all Bank Holding Company submissions to FED & SEC• Supported year end compensation activitiesManagement Training Program - 1 Year Fast Track

Management Training Program - 1 Year Fast Track • Provided decision support for Country Heads • Prepared forecasts for new partnership / co-brand deals plus Investment Optimisation• Analysed and presented monthly management results vs forecast / actuals• Produced quarterly and annual P&L forecasts • Designed and implemented “business transformation” opportunities

Key support for international cross functional treasury and tax projects, restructures, finance system upgrades. Responsible for monthly accounting and reporting for several Treasury entities. Produced annual financial statements and variance analysis. Responsible for f.x. hedge accounting and Sale of Receivable (factoring) calculations.

Headed up two operational teams responsible for the following activities/ functions: o Treasury and Cash Management (Investments, Banks and related accounting)o Financial Accounts (Statutory, Monthly, Tax computations)o Purchase Ledger & Payrollo FSA Regulation and compliance for these areasProjects included setting up Treasury function, transferring overseas processes to my team, supported a merger with UK competitor, implemented new accounting and banking system

Temporary roles during ACCA studies :Internal Auditor - Family Assurance Society, Brighton UK, Reconciliation Accountant / Trouble Shooter - American Express, Burgess Hill UK, Financial Analyst - Citibank Merchant Services, Toronto Canada, Reconciliation Accountant - CIBC World Markets, Toronto, CanadaTrainee Accountant / Auditor (Work Experience) - KPMG International, Jersey CI,( Apr & Aug ‘00)