- Provides communication, outreach, and stakeholder support; develops responses to both external and internal taskers - Prepares a variety of written materials in response to inquiries from senior management, other Federal agencies, and Congress, such as strategic briefs, issue papers, fact sheets, ready-to-send emails, congressional inquiry responses, monthly newsletters, reports, communications and stakeholder outreach plans, and other collateral documents - Plans and delivers… Show more - Provides communication, outreach, and stakeholder support; develops responses to both external and internal taskers - Prepares a variety of written materials in response to inquiries from senior management, other Federal agencies, and Congress, such as strategic briefs, issue papers, fact sheets, ready-to-send emails, congressional inquiry responses, monthly newsletters, reports, communications and stakeholder outreach plans, and other collateral documents - Plans and delivers briefings and training presentations; incorporates charts and graphics into various documents using graphic design skills- Monitors projects within assigned area of responsibility to inform leadership as needed and ensure priorities, issues, and risks are communicated clearly- Analyzes issues, risks, and emerging priorities; identifies alternative solutions, project consequences of proposed actions, and implements recommendations in support of goals- Works efficiently in Microsoft SharePoint, managing updates and developing various pages, forms, and capabilities for the PMONotable Accomplishments - External Communications Lead on high visibility port projects such as the $5.7B Gordie Howe International Bridge, $1.5B Otay Mesa East, and $160M Blue Water Bridge- Serves as Lead Internal Communications Advisor on employee engagement, change management, and strategic plan/implementation process to improve organizational culture - Awarded CBP Values in Practice (VIP) for demonstrated excellence on employee engagement efforts- Diversity, Equity, Inclusion, and Belonging (DEIB) Subject Matter Expert, Trainer, Communications Advisor for VPD and the Leadership Development Program- Develops and presents engaging DEIB training materials, articles, and posts to increase engagement through a variety of channels to reach employees - Communications Advisor to senior leadership on development and implementation strategy for virtual tours which resulted in a 50% cost savings Show less

- Coordinated reviews of the Department of Energy (DOE) National Laboratories projects with the Office of Project Analysis, Oversight and Review to evaluate execution of program requirements- Led logistical and event management communication efforts for active projects - Drafted and revised correspondence, operating procedures, internal and external memorandums, schedules, documentation, and action items to track project milestones

- Served on the administrative team in the Office of the Chief Financial Officer (OCFO)- Managed Senior Executive Service (SES) leadership schedules, strategic initiatives, and programmatic objectives for OCFO Front Office- Lead Public Affairs Liaison for OCFO departmental and external communications- Developed internal and external communications for meetings with Congress, OMB, and federal agencies; briefings for the Secretary of Energy; leadership communications to staff;… Show more - Served on the administrative team in the Office of the Chief Financial Officer (OCFO)- Managed Senior Executive Service (SES) leadership schedules, strategic initiatives, and programmatic objectives for OCFO Front Office- Lead Public Affairs Liaison for OCFO departmental and external communications- Developed internal and external communications for meetings with Congress, OMB, and federal agencies; briefings for the Secretary of Energy; leadership communications to staff; employee SharePoint; and the internal newsletterNotable Accomplishments- Cultivated interpersonal relationships to collaborate on difficult cross-cutting challenges between internal and external stakeholders- Recognized for creative leadership skills while planning, developing, and implementing the OCFO employee engagement strategic initiatives on behalf of senior leadership Show less

- Served on the Office of the Director’s administrative team in the Program Support Center’s (PSC) - Managed calendars, strategic goals, and programmatic objectives tasked by the Deputy Assistant Secretary and Senior Leadership- Drafted outlines and talking points for internal and external briefings for Senior Leadership- Assisted the CoS with strategic planning and implementation roadmaps for program and project execution- Coordinated a gap analysis strategy to assess internal… Show more - Served on the Office of the Director’s administrative team in the Program Support Center’s (PSC) - Managed calendars, strategic goals, and programmatic objectives tasked by the Deputy Assistant Secretary and Senior Leadership- Drafted outlines and talking points for internal and external briefings for Senior Leadership- Assisted the CoS with strategic planning and implementation roadmaps for program and project execution- Coordinated a gap analysis strategy to assess internal operations and policies to achieve stronger operational effectivenessNotable Accomplishments- Partnered with the CoS to reconcile outmoded administrative practices by automating workflow approvals for Freedom of Information Act (FOIA) requests- Coordinated with the Office of Information Technology to update the PSC External Services website Show less

- Provided communication, analytical, and research support for strategic workforce planning, human capital management, change management, DEIB, and training and development initiatives in the Office of Security and Hazardous Materials Safety (ASH)- Supported the Federal Training Coordinator by managing mandatory, internal, and professional development training- Executed DEIB workforce statistical analysis evaluation to measure personnel and leadership diversity- Briefed results to… Show more - Provided communication, analytical, and research support for strategic workforce planning, human capital management, change management, DEIB, and training and development initiatives in the Office of Security and Hazardous Materials Safety (ASH)- Supported the Federal Training Coordinator by managing mandatory, internal, and professional development training- Executed DEIB workforce statistical analysis evaluation to measure personnel and leadership diversity- Briefed results to senior management, provided best practices, recommendations, and strategies to recruit diverse and inclusive talent to develop a more diverse workforce - Drafted communications on a variety of channels to establish connection between senior leadership and employeesNotable Accomplishments- Developed training guides by occupational series to aid employees with career advancement and professional growth- Automated training request forms to streamline, identify, and evaluate organizational training needs and easily evaluate funding - Executed gap analysis research on organizational programs, projects, processes, and policies to improve operational effectiveness Show less

- Managed, coordinated, and executed administrative activities for front office operations- Aided managing attorneys, leadership, customers, and vendors to maintain operational efficiencies of the front office- Reviewed and entered financial data in the accounting system to report firm's financial expenditures

- Supervised, recruited, and trained tutors for on-site and off-site assignments and company protocol- Supervisory liaison between schools, parents, and company to evaluate and assess student performance - Researched best practices on effective training methodology to aid students with meeting academic milestones - Developed marketing strategies that increased program enrollment by 30%

- Tracked seized asset cases through the forfeiture lifecycle- Composed memorandums and correspondence on behalf of ATF to communicate with external business partners at federal, state, and local law enforcement agenciesNotable Accomplishments- Senior Coordinator and Advisor on special projects and short turn tasks assigned by senior leadership- Responsible for the day-to-day supervision of contractor assignments- Drafted and finalized standard and business operating… Show more - Tracked seized asset cases through the forfeiture lifecycle- Composed memorandums and correspondence on behalf of ATF to communicate with external business partners at federal, state, and local law enforcement agenciesNotable Accomplishments- Senior Coordinator and Advisor on special projects and short turn tasks assigned by senior leadership- Responsible for the day-to-day supervision of contractor assignments- Drafted and finalized standard and business operating procedures, job aids, and training guides for new employees Show less

- Performed quality assurance review on legal documents for Civil Division cases- Provided on-the-job training to new employees