Senior Client Manager, Technology Enabled Services, Change Healthcare, formally McKesson BPS, Remote, 25% travel• Management of outsourced revenue cycle services for multiple large multispecialty physician groups• Develop and maintain positive client relationship while ensuring requests are within contractual scope• Work to align client initiatives and workflows with CHC coding, compliance, operations, Q/A and off-shore teams• Prepare, analyze and present key performance indicators, cash flow forecast, fee schedules, payer trends and accounts receivable metrics to appropriate stakeholders• Develop strategies and pathways to improve operational efficiency and profitability• Experience in all specialties ranging from Anesthesia to PCP• Greenbelt Level Lean Six Sigma Project Management

Practice Administrator, Personalized Healthcare, LLC, Atlanta, GA• Development of business plan for Retainer Fee Primary Care Model• Development of five year pro-forma and cost containment measures• Patient marketing for transition from fee for service model to retainer fee• Management of commercial office space build-out• Continue duties as below for solo physician practice

• Manage dissolution of LLC and partnership• Final accounts payable/receivables• Separation of hard assets, staff and patients• Facilitate separation of three doctors, 8,000 patients and six staff

• Development of practice business model• Manage and lean accounts payable• Employee benefits including payroll, medical, life and 401K plan• Develop efficient coding and billing processes to improve revenue and maximize staffing model• Implement office policy and procedures to streamline patient flow while maintaining high customer service standards• IT systems design, installation, management and support• Risk management planning and consulting• Oversee and facilitate credentialing and contracting of multiple physicians• Inventory management