Director, Services
Current· Leading two specialist teams in both Learning Management System (LMS) content integration for Higher Education, Career, Professional and K-12 and in account management for course fee and institutional recurring subscription models worth ~200 million· Consult in LMS Product Strategy, Universal Product Experience and Faculty Product Experience teams as well as several change-management, growth strategy, revenue recognition and contract management initiatives· Created and scaled management workflow processes and incorporated into current CRM· Presented and created continuous process improvement in end-to-end workflows for ed tech digital products, including institutional deals