Melanie L. Flores Email and Phone Number
Melanie L. Flores work email
- Valid
Melanie L. Flores personal email
- Valid
- Valid
Melanie L. Flores phone numbers
I fuel growth with a hard-to-find combination: an engineer’s mind, a teacher's heart, and a storyteller's lens.I channel creativity and a theater background to make tech relatable. As a puzzle and metaphor lover, I excel at spotting patterns and transferable ideas.CAREER HIGHLIGHTS:★ One of 27 women featured in the book Determined to be Extraordinary (2024), winner of the NYC Big Book Award in Juvenile Nonfiction★ One of 7 global winners of Demoboost's 2024 PreSales Rising Star award★ 1st solutions consultant at AI-powered B2B SaaS startup; led PreSales, Implementation, and Professional Services simultaneously; played key role in growing ARR by 270%, new logos by 4x, and user count by 15x ★ Co-founded e-commerce business, OctoGifts, with my teen son; his paper candy dispenser inventions landed him two patents, customers in 25 states, a science museum exhibit, and spots on Atlanta Inno's 25 under 25 list, Authority Magazine, the Atlanta & Co. morning show, and VoyageATL's Most Inspiring Stories★ Transformed science fair into hands-on workshop inspired by famous MIT class, turning it from a dreaded event into a highlight; partnered with 24 fellow educators to teach 88 kindergartners design thinking, storytelling, and public speaking; earned TEDx talk★ Started up Corning Optical Fiber manufacturing facility; led team of 17 engineers; delivered 1st product on time and under budget; developed processes/procedures, and trained personnel★ Speaker at: TEDxJacksonville TEDxAlpharettaWomen Mayo Clinic Jacksonville Society of Women Engineers Girl Scouts of Greater Atlanta Girls Who Code @ Georgia Tech United Way of Greater Atlanta Museum of Science, Boston Jacksonville University★ Published in: Women 2.0 (now Switch) Engineering is Elementary LLL New Beginnings magazine Independent Teacher magazine★ Guest on: inventRightTV Unpolished MBA What the Truck!?! Logistics of Logistics The Good Life Coach Pushing the Envelope When Science Speaks We the Sales Engineers Making It in the Toy Industry River City Live talk show (WJXT) 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬:★ Creative and scrappy problem-solving; moving frequently as a military child, learned to adapt quickly and improvise using existing resources ★ Storytelling; experience engaging people of all ages and compelling them to action ★ Process orientation; formal training + 10 years in manufacturing★ Curiosity; always hungry for game-changing knowledgeAll opinions are my own.
Sap
View-
Digital Solution AdvisorSap Jun 2024 - PresentWalldorf, Bw, DeSAP Digital Hub is one of the most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. I focus on digital supply chain solutions, specifically in manufacturing.
-
Sales Engineer / Presales Engineer / Solutions Engineer / Solutions ConsultantUpskilling / Job Transition Nov 2023 - Jun 2024Left previous role in good standing, with track record of success and strong recommendations (see below).One of seven global winners of the 2024 PreSales Rising Star award, sponsored by Demoboost to recognize presales excellence. https://demoboost.com/presales-rising-star-winners-runners-2024Completed Great Demo! training course (based on Peter Cohan’s book) in May 2024.Earned 6 Habits of Highly Effective Sales Engineers Foundation certification in Jan 2024. The habits include:1. Partner - build a solid AE-SE partnership2. Probe - conduct effective technical discovery3. Prepare - craft a clear, concise story4. Practice - click every click (avoid surprises)5. Perform - demo best practices6. Perfect - learn from every demo
-
Director Of Solutions Consulting (Individual Contributor Promoted To Director Title)Symtrain May 2022 - Oct 2023Alpharetta, Georgia, UsWore both PreSales and PostSales hats at AI-powered SaaS startup that automates role play training and coaching for contact centers. My direct reports were professional services providers (not sales engineers or solutions consultants).Played key role in growing ARR by 270%, increasing customer logos by 4x and user count by 15x. Reached 24+ clients with a book value of $750K ARR. Partnered with Sales on discovery calls and demos. Uncovered customer pain points and desired outcomes and tailored solutions to customer needs. Created library of 200+ demo templates. Client successes include 10% increase in QA scores, 33% reduction in training time, and 37% increase in average revenue per call.Led and scaled Professional Services team to 6 FT individuals. Oversaw delivery of 500+ simulations. Built out service delivery processes and rubrics.Led Implementations. Onboarded clients, monitored performance, and measured time to value. Led multiple concurrent free trials, pilots, and POCs in 2023; 75% successfully converted to ~$500K ARR.Curated and shared customer insights internally on a regular basis to inform product and marketing strategy.Initiated and led regular “Wednesday Wrestling” sessions to challenge thinking and foster creative problem-solving. These often involved putting on our "customer" hats and attempting to use our own platform. Partnered with Product and Customer Success to build knowledge base of 80+ articles and self-guided tutorials inspired by LEGO and IKEA.Served as CSM for ~$200K ARR book of business of 5 clients in the logistics and BPO industries.Co-created initial visual customer journey map and onboarding Kanban board. Documented 24+ internal processes to support scaling. Collaborated with marketing on one-pagers, demo videos, website, and other collateral. Presented on stage at 2023 Training Magazine and ATD conferences. Appeared on What the Truck?!?, Logistics of Logistics, and North Fulton Business RadioX podcasts. -
Program ManagerSymtrain Jun 2021 - May 2022Alpharetta, Georgia, UsSymTrain is an AI-powered SaaS solution that elevates the standard for contact center training and coaching. We automate the delivery of digitized role-play scenarios and deliver insights on where people struggle in those exercises. As employee #7, I immersed myself from Day One in every aspect of the business, wearing multiple hats including sales engineer, customer success manager, and program manager. Played integral role in evaluating product market fit, developing messaging, and building out processes. Promoted to Director within first year.
-
Entrepreneur And Co-FounderOctogifts Jan 2019 - May 2021Partnered with my young son to spark fun, joy, and human connection through patented, kid-invented paper candy dispenser cards you could build yourself with our DIY kits. He was 13 when we started the business. OctoGifts were a mashup of origami, 3D puzzles, and fully functioning candy dispensers. Created instruction manuals and how-to videos to guide customers of all ages to success. Grew idea from concept into business with 400+ units sold across 25 states, tripling revenue in Year 2. Developed business structure, workflow, products, website, marketing, and intellectual property strategy. Tracked metrics with Shopify Analytics and Google Analytics.Featured in- 2022 Science Museum Oklahoma exhibit- Atlanta & Company morning show (Channel 11)- Authority Magazine- 2019 Atlanta Inno's 25 under 25 list- VoyageATL magazine's Most Inspiring Stories- 2019 Alpharetta Business Expo Pitch Showcase- Forsyth County News- Alpharetta-Roswell HeraldFeatured speakers/panelists on STEM and youth entrepreneurship at - Elementary STEM CON 2020- Girl Scouts- Clark Atlanta University/UNCF/MantisEdu STEM summer camp- North Fulton Business RadioX podcast- My First Sale podcast- Making It in the Toy Industry podcast- Business Infrastructure podcast- Fresh Leaf Forever podcastClosed the shop in 2021 to move on to new adventures, but an archived version of the OctoGifts website is available at https://sites.google.com/view/octogiftsarchive/home -
Content Advisor And Writer (Freelance)Reading Plus Jul 2018 - May 2021Winooski, Vt, UsServed on advisory board to develop instructional content strategies for readers at all Lexile levels. I specialized in crafting content that sparks engagement and interest in STEM fields. -
Ste(A)M Truck Consultant (Freelance)Community Guilds Jan 2018 - May 2021STE(A)M Truck blends best teaching practices, hands on learning, and the maker mindset to advance preK-12 STE(A)M education. Prototyped turnkey process for engaging teachers and assessing social-emotional learning. Presenter at United Way of Greater Atlanta Professional Development Day. Co-developed tool training program with Operations.
-
Stem Lead CoachEasterseals North Georgia, Inc. Apr 2018 - Apr 2019Clarkston, Georgia, UsLed the coaching team serving 48 Easter Seals North Georgia teachers in the area of STEM teaching practices. ESNG serves 1500+ students in 12 early childhood centers across the metro Atlanta area; 98% are low-income, 30% have special needs, and ~40% are English Language learners. Incorporated practice-based coaching strategies to create collaborative partnerships with educators; provided a safe space for them to ask questions, discuss problems, get support, gather feedback, and try new ideas. Integrated video-based coaching into 24 classrooms to provide rapid feedback on teacher-student interactions and opportunities for self-reflection. Co-developed assessment tools with Georgia State University researchers. Served as advisor on STEM curriculum. -
TeacherKingsley Montessori School 2012 - 2017Boston, Massachusetts, UsChampioned multiple STEM education initiatives at independent school serving 300 students from 2 years to 12 years of age. Over the course of five years, I grew engineering from an after school program operating out of a hallway closet into a hands-on Engineering Design workshop that spanned the entire Early Childhood program. Partnered with 24+ colleagues to make this happen. Earned TEDx talk and Kingsley Award nomination. Featured in - Independent Teacher (e-magazine for the National Association of Independent Schools)- Beacon Hill Times- MIT pK-12 Action Newsletter- Engineering is Elementary blog- Tufts Center for Engineering Education and Outreach blogIn second year, increased capacity of Kindergarten Engineering Design Workshop by 25%, slashed material cost by ~50%, and reduced lesson prep time by ~20%. Co-led the first pilot of the Museum of Science, Boston's Kindergarten Engineering curriculum in a Montessori setting. Delivered presentations and workshops for parents, grandparents, and colleagues.Established Young Engineers After School and summer programs, based on the Boston Museum of Science’s Engineering is Elementary and Design Challenge curricula. Introduced engineering to students through stories and engaging hands-on projects. Proposed and co-taught joint Technology/Engineering program for third graders. Grew students’ proficiency with Google documents, keyboarding, and programming. Integrated engineering into Kindergarten science fair. Students learned about inclined planes and friction by designing marble runs to specifications using household materials. -
Teacher AssistantApple Valley Montessori School Aug 2009 - Aug 2012UsMerged technical background with passion for education at independent school serving 49 students from 15 months to 12 years of age. Founder and leader of Young Engineers/LEGO summer program. Promoted more efficient use of school resources; repurposed and/or freecycled 100 square feet of surplus items. Streamlined classroom support workflow, facilitating 50% reduction in assistant headcount. -
CaregiverFlores Household 2003 - 2009At home parent and community volunteer. Planned school picnic. Organized seven months' worth of meals for family in need, harnessing efforts of over 100 people. Published creative writing pieces in The Boston Globe Magazine, Parents, and New Beginnings.
-
Engineering Team LeaderCorning Incorporated 2000 - 2002Corning, New York, UsLed team of 17 engineers through transition from startup to full time operation of brand new fiber optic facility. Developed training program which enabled 25 new engineers to provide 24x7 production support 50% faster than before. Partnered with operations on initiative to train factory personnel on troubleshooting procedures, reducing engineering support call volume by 80%.Proposed and spearheaded project to implement library of 500+ technical documents.Two-time winner of Division Award for outstanding operations support in fast-paced, high-volume 24x7 manufacturing environment. -
Senior Manufacturing EngineerCorning Incorporated 1996 - 2000Corning, New York, UsHandpicked to join startup team for new fiber optic plant. Led debug and startup of first two machines. Developed and executed detailed plan. Collaborated across departments to deliver plant's first product on schedule and within budget. Played key role in establishing team values and infrastructure. Improved user-friendliness of standard operating procedures (2000+ pages). Solved 10% product loss issue through use of scientific method. Organized United Way Publicity fair involving 20 agencies and 800 employees.
-
Production Shift SupervisorCorning Incorporated 1994 - 1996Corning, New York, UsManaged product flow, inventory, and 25 people within unionized 24x7 manufacturing environment. Led training team that covered equipment upgrades, process changes, and certification of 65 employees. Drove administrative efficiency improvements, including electronic logs and automated equipment service tracking, reducing time spent on these tasks by 50%.
-
Various Process Engineering RolesMerck, Arco Alaska Jul 1992 - Jul 1994Donned a hard hat and steel toed boots and got my hands dirty in the real world. First I retrofitted Merck's pharmaceutical plant in Albany, GA to manufacture a new drug. Then I moved to Anchorage, Alaska, where I got into oil and natural gas production.
Melanie L. Flores Skills
Melanie L. Flores Education Details
-
Massachusetts Institute Of TechnologyChemical Engineering -
N.B. Forrest High School (Renamed Westside High School), Jacksonville, FlValedictorian
Frequently Asked Questions about Melanie L. Flores
What company does Melanie L. Flores work for?
Melanie L. Flores works for Sap
What is Melanie L. Flores's role at the current company?
Melanie L. Flores's current role is Solutions consultant with an engineer's mind + a teacher's heart | 2024 PreSales Rising Star Award | 2x TEDx speaker | B2B SaaS, manufacturing, and e-commerce startup experience.
What is Melanie L. Flores's email address?
Melanie L. Flores's email address is mn****@****ail.com
What is Melanie L. Flores's direct phone number?
Melanie L. Flores's direct phone number is +197850*****
What schools did Melanie L. Flores attend?
Melanie L. Flores attended Massachusetts Institute Of Technology, N.b. Forrest High School (Renamed Westside High School), Jacksonville, Fl.
What are some of Melanie L. Flores's interests?
Melanie L. Flores has interest in Exercise, Electronics, Home Improvement, Education, Reading, Science And Technology, Smoking.
What skills is Melanie L. Flores known for?
Melanie L. Flores has skills like Teaching, Training, Curriculum Design, Manufacturing, Project Management, Engineering, Program Management, Data Analysis, Leadership, Process Engineering, Troubleshooting, Cross Functional Team Leadership.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial